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Onlinesubmission
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Your service man was polite and very efficient.The cost was a little high,but the service was very satisfactory.
–Dennis Marinelli
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1(888)864-8135
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door near:
Granby | Simsbury Area, CT
(860) 264-4150
Granby | Simsbury Area has received 26 reviews, averaging
Garage Door Repair
Simsbury, CT
Date: 03/22/2013
Onlinesubmission
[?]
Broken Garage Door Spring Repair
Weatogue, CT
Date: 03/12/2013
Broken Garage Door Spring Repair
East Granby, CT
Date: 02/13/2013
Onlinesubmission
[?]
Pricey but the service was good both on the phone and by the tech.
A Response from Walt Arvin:
–Joe Lostowski
Your springs were rather large (for your large heavy door). We did provide 4 times the average repair warranty as well.
Broken Garage Door Spring Repair
Granby, CT
Date: 11/02/2012
Onlinesubmission
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We needed a quick repair for our garage door. Surfing through the web I found Precision. The best find yet. They were quick to come and repair my door so I could close it until the new door arrived. The new door we purchased costs less than the big box stores, and it was better quality. The VERY BEST thing about Precision was their customer service, on Saturday late afternoon we had an emergency and James came out within the hour and fixed everything. You will never get better customer service anywhere else. I give Precision a A rating
–Fran Brooks
Broken Garage Door Spring Repair
Product:
Vinyl Garage Doors
Technician:
Garage Door Opener Repair
Simsbury, CT
Date: 10/29/2012
Onlinesubmission
[?]
Quick service - could have come same day I called but agreed to a couple of days out. Impressed with the appointment making process and very very good communication about when they were coming. Tech took care of the issue quickly, and had some suggestions on how to take care of the rails, etc. Would recommend and if I have issues will call again.
–Phil Hennig
Broken Garage Door Spring Repair
East Granby, CT
Date: 06/12/2012
E-mailsubmission
[?]
Happy to have done business with you. All the way down the chain (customer service rep to technician) I had a pleasant experience. Thank you!
–Carol M
Broken Garage Door Spring Repair
Simsbury, CT
Date: 05/22/2012
Report Cardsubmission
[?]
Excellent, excellent service! Speedy service and courteous explanations! Thank you!!
–Rachel F.
Install Garage Doors
West Simsbury, CT
Date: 03/08/2012
Report Cardsubmission
[?]
Ray did a great job installing my doors. They look great and work wonderfully. I am very satisfied with my purchase and the service I received.
–Tom K
Garage Door Opener Install
South Granby, CT
Date: 01/30/2012
Garage Door Opener Repair
Weatogue, CT
Date: 01/28/2012
Report Cardsubmission
[?]
Thank you. You serviceman showed up 10 minutes early and had my opener working within 30 minutes. I am extremely happy that I didn't need to buy a new one!
–William C
Garage Door Repair
Simsbury, CT
Date: 01/24/2012
Report Cardsubmission
[?]
Duane is a hard worker and great company representative. I appreciate your company's quick response and will highly reccommend you to all my friends.
–Sue F
Install Garage Doors
North Granby, CT
Date: 01/16/2012
Report Cardsubmission
[?]
Ray was very professional and did a great job installing our new doors. He spent time reviewing everything with me so I could maintain the doors "forever". Ron the salesman was wonderful as well. This was a very good experience.
–Carol J
Garage Door Repair
Granby, CT
Date: 01/05/2012
Garage Door Repair
Simsbury, CT
Date: 10/21/2011
Report Cardsubmission
[?]
Ron did an excellent and very efficient job of assessing the problem and doing the work. He answered all questions very clearly. Thank you!
–Susan L.
Broken Garage Door Spring Repair
Granby, CT
Date: 09/02/2011
E-mailsubmission
[?]
Excellent service. We liked that weekend service did not cost anymore. The service technician was very efficient. He repaired our garage door in less than 30 minutes and fully explained everything. I now know quite a bit about garage doors... wow!
–Sue K.
Garage Door Repair
East Granby, CT
Date: 09/01/2011
Garage Door Repair
Simsbury, CT
Date: 08/26/2011
Install Garage Doors
Granby, CT
Date: 08/22/2011
Garage Door Repair
Simsbury, CT
Date: 08/04/2011
Report Cardsubmission
[?]
Very pleasant. Knew what he was doing and took the time to explain. Would recommend him to friends and neighbors. He is a good representative for your business.
–Ray C.
Garage Door Repair
Canton, CT
Date: 07/19/2011
Garage Door Opener Install
Granby, CT
Date: 07/15/2011
Report Cardsubmission
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Cannot say enough about the appropriateness, efficiency, promptness of this fine workman - Hang onto him! Will easily recommend & hope that ALL of your technicians are of this caliber. Thanks!
–T. H.
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Repair
Simsbury, CT
Date: 07/09/2011
Garage Door Opener Install
Simsbury, CT
Date: 06/17/2011
Garage Door Opener Install
Product:
Chain Drive Contractor 3255
Technician:
Garage Door Repair
Simsbury, CT
Date: 05/14/2011
Garage Door Repair
Canton, CT
Date: 03/05/2011
Report Cardsubmission
[?]
Very positive experience. Only negative was a wire was not connected properly, but I called Ron on his cell phone and he returned immediately to fix it. Ron was very efficient and focused on the job.
–Peter M.
Garage Door Repair
Canton, CT
Date: 08/25/2009
Report Cardsubmission
[?]
Paul made sure everything was working properly before he left, and there was a problem programming the outside door remote to open the garage door. I really appreciated that he resolved the issue. He was very knowledgeable, recommending a power surge protector and correctly diagnosing the problem as the garage opener was working when he arrived! A conscientious and pleasant technician!
–Pamela K
Service Provided:
Garage Door Repair
Technician:
Paul Ficara
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Precision Garage Door
1(888)864-8135
CT License # 0624720
We Service ALL Major Brands, Including...
- Avon | Farmington Area
(860) 269-4366 - Glastonbury Area
(860) 266-2656 - Granby | Simsbury Area
(860) 264-4150 - Hartford Area
(860) 967-3192
- Madison | Saybrook Area
(860) 661-0067 - Manchester | Tolland Area
(860) 288-2602 - Meriden | Middletown Area
(860) 316-4123 - New Haven Area
(203) 901-1320
- Norwich | New London Area
(860) 910-4651 - Torrington Area
(860) 866-4526 - Waterbury Area
(203) 437-7398 - Windsor Locks | Enfield Area
(860) 787-5169
