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Read what people are saying
about Precision Garage Door in:

Hartford Area, CT

Precision Garage Door of Connecticut
has received 102 reviews, averaging 4.80 Stars:
Review:

Excellent service, friendly and timely
Jean Schuberth
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Outstanding service. The repair technician, Ed Dombrowski, was whip smart in determining the issue and fixed my broken springs right away. AAAA+++ service. Reasonable pricing.
Tammy P.
Service Provided:
Garage Door Opener Repair
Technician:
Review:

A great experience all around. Prompt scheduling of service, calls from the technician advising of his ETA, his professionalism, courtesy, and skill in completely the job quickly and without selling me stuff I didn't need made this a truly great experience.
Arthur Masi
Chris Young Service Provided:
Garage Door Opener Install
Product:
Rollers
Technician:
Review:

The installers were on time, installed the door perfectly, and cleaned up after themselves, taking my old door away. Exactly what I wanted.
Patricia Hale
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service at a reasonable price- Very satisfied
Sjay in West Hartford
Service Provided:
Garage Door Opener Install
Technician:
Review:

Rolando did a nice job fixing my garage door. Friendly, professional, very willing to answer questions and give advice. Would definitely seek Precision Garage Doors out again with any future issues.
Jim Seigle
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service. Fast, very polite, reasonable pricing and a vwery well done job. Thanks
Jim Oneill
Ron Lecours Service Provided:
Garage Door Repair
Product:
Springs
Management:
Review:

We were in need of quick service on very short notice. Precision stepped up to the plate and they were able to help. The tech showed up right on time and resolved what was a simple fix. Tech was very professional. Nice to see a company that truly understands the customer.
Bruce Valade
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

These guys are great. Chat was helpful. Technician was early, courteous, and was fast. I recommend Precision, highly.
Jon Jackson
Rolando Chaparro Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very satisfied and pleased with the work. Very professional. Would recommend!
Mary ann Macdonald
Ron Lecours Service Provided:
Garage Door Repair
Product:
Cables
Management:
Review:

Thank you for the installation of 2 garage doors. Kelly Adams was the technician. He called before he came and showed up on time! He worked quietly and efficiently and cleaned up when he was done. I will recommend Precision to anyone asking.
Jerry Stavola
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Prompt, excellent service. Not cheap, but will call again if service needed.
John Hagerty
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Brian was fantastic. He showed up on time and did an excellent job. He was Very professional and at the same time courteous and friendly. He fixed my door at a reasonable price and answer all my questions. I am a satisfied customer.
Andres Chaparro
Service Provided:
Garage Door Repair
Review:

Ray was excellent. He was courteous, knowledgable and informative. He did an excellent job. It is a joy to see good workers!
Trudi Hani
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

From our first call to our installation we got great service. The estimate matched the bill so no surprises and the installation person was super clean, on time and easy to work with. Would hire them again in a minute.
Diana Jepsen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Intelligent, nice, fast service!
Jennifer Lopez
Ron Lecours Service Provided:
Garage Door Opener Repair
Management:
Review:

Came on time and was able to accommodate me earlier than expected. My technician Brian was knowledge and professional. He was able to resolve my problem quickly and at a very responsible price. Very happy with my results.
Patricia Shuler
Service Provided:
Garage Door Repair
Review:

Your technician, Brian, is fabulous. He arrived well within our two hour service window and promptly got to work assessing our problem. A price was quoted and he immediately began repairing our torsion spring. Your web site is very helpful and the customer reviews prompted our choice in your company. The pictures of your technicians, which are included in the appointment confirmation email, are a great feature. It's a comfort to see a familiar face at the door.
Hilary Sherrill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very quick response to emergency repair. Repair done without problems. Technician very pleasant.
Nancy Najarian
Service Provided:
Garage Door Repair
Review:

Extremely fast and professional service!!! Couteous, friendly, and knowledgable technician!
Jennifer Lopez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I just wanted to let you know that Ray Angco did a very professional retrofit/install job yesterday & we are very satisfied.
Steve D
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

This company is phenomenal. They sent a technician to us within an hour in the middle of a snow and ice storm! Our garage door was up and running within 90 minutes of my phone call, and the technician was extremely friendly and professional. I highly recommend them!
Stephanie Federman
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
David Ward
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very impressed! Excellent work. Our technician. Brian, was here early & not only fixed or immediate problem, but thoroughly went through our whole system to make sure the true problem was fixed. He also stated if it happened again what we could do ourselves or just call & he'd be back. Thank you!
Laura L
Service Provided:
Garage Door Opener Repair
Review:

Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
Allison Hill
Service Provided:
Garage Door Repair
Review:

Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
Tammy Nazaryan
A Response from: Walt Arvin

Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.
happy client
Service Provided:
Broken Garage Door Spring Repair
Review:

Didn't know service like this still existed. Called for a repair this morning and someone came out the same day. The problem was fixed in under an hour. Thanks so much for taking the headache out of this bad situation.
Michael Gillespie
Service Provided:
Garage Door Repair
Review:

The technician arrived at exactly 2:00 p.m. He was polite and friendly, and worked quickly. I could not have been more pleased.
Gail Woldu
Service Provided:
Garage Door Repair
Review:

I was impressed with Paul. He was professional in every way and knew his stuff. He arrived on time, walked to the garage with me to see what was needed, gave me an estimate and went to work. His approximate estimate was exactly correct. As a matter of fact the actual work was a couple of dollars less. I would reccommend your company to anyone. Thank you for everything
Jim Denigris
Service Provided:
Garage Door Repair
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