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Read what people are saying
about Precision Garage Door in:

Hartford Area, CT

Precision Garage Door of Connecticut
has received 111 reviews, averaging 4.80 Stars:
Review:

This company is phenomenal. They sent a technician to us within an hour in the middle of a snow and ice storm! Our garage door was up and running within 90 minutes of my phone call, and the technician was extremely friendly and professional. I highly recommend them!
Stephanie Federman
Rolando Chaparro Service Provided:
Garage Door Repair
Technicians:
Review:

Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
David Ward
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very impressed! Excellent work. Our technician. Brian, was here early & not only fixed or immediate problem, but thoroughly went through our whole system to make sure the true problem was fixed. He also stated if it happened again what we could do ourselves or just call & he'd be back. Thank you!
Laura Lemay
Service Provided:
Garage Door Opener Repair
Review:

Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
Allison Hill
Service Provided:
Garage Door Repair
Review:

Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
Tammy Nazaryan
A Response from: Walt Arvin

Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.
happy client
Service Provided:
Broken Garage Door Spring Repair
Review:

Didn't know service like this still existed. Called for a repair this morning and someone came out the same day. The problem was fixed in under an hour. Thanks so much for taking the headache out of this bad situation.
Michael Gillespie
Service Provided:
Garage Door Repair
Review:

The technician arrived at exactly 2:00 p.m. He was polite and friendly, and worked quickly. I could not have been more pleased.
Gail Woldu
Service Provided:
Garage Door Repair
Review:

I was impressed with Paul. He was professional in every way and knew his stuff. He arrived on time, walked to the garage with me to see what was needed, gave me an estimate and went to work. His approximate estimate was exactly correct. As a matter of fact the actual work was a couple of dollars less. I would reccommend your company to anyone. Thank you for everything
Jim Denigris
Service Provided:
Garage Door Repair
Review:

I was very pleased with the service I received from the team at Precision. They had a nice selection of doors to pick from with good pricing. The staff was friendly and knowledge about the products. They have something for all budgets. I highly recommend checking them out if you're looking for a good price, a quality product and great service
Aaliyah
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Too bad the technician didn't check the light bulb. I had recently replaced BURNT OUT BULB WITH AN led BULB. As it turned out that was the cause of the problem (remotes would not close door). His comment to my wife about some kind of electrical or radio interference triggered that in my mind. So wen I came home I replaced the LED bulb with a normal bulb and everything works fine. Tell this to all your technicians.
Karl Kuhn
A Response from: Walt Arvin

We are not sure how this happened. We have reviewed this known problem with openers for a couple of years. We apologize for the inconvenience.

Service Provided:
Garage Door Opener Repair
Review:

Great and professional service!
Wesley Carter
Service Provided:
Broken Garage Door Spring Repair
Review:

Your Service Tech was very prompt in arriving to take care of our problem. He got us back on line very quickly and service/repair charge was very reasonable, even for a Saturday. In addition, the person who took our service cal was most pleasant and handled our call efficiently.
David Ward
Service Provided:
Garage Door Repair
Review:

looked on Google to see which garage repair services were out there and you guys showed up on top of googles list so I went to your site, liked the work and went with you guys, Paul Haney was my technician and he not only arrived on time but he did an amazing job, I will definitely go with you guys in the future and recommend others as well, thank you
Christopher Lopez
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician arrived on time Excellent service provided Would definitely recommend
Keith Timothy
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

The service-man was competent and professional. Highly recommended.
Farhad Rassekh
Service Provided:
Garage Door Repair
Review:

Good customer service. Garage Door Technician having a very knowledge about garage door and could give your advise about what you want to do with your garage door. Will recommend to friends. Good job and good customer service.
Tango Dinh
Service Provided:
Garage Door Opener Repair
Review:

Don, the technician, was punctua, friendlyl and very knowledgeable. He explained everything that he did and gave me pointers on how to maintain my garage door in good health. If I ever need repair work done again I will want him to do it.
Anat Bergner
Service Provided:
Broken Garage Door Spring Repair
Review:

I rate you 5 stars. The garage doors are beautiful and the technician (Ray) did a great job right down to the cleanup he did at the end of the job. He also gave a thorough explanation of how the doors work (quite different from the old ones) and explained the operation of the remotes and the external security key pad. I would certainly recommend Prcision Door.
Greg Pazdersky
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 stars
Bill Putt
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul did outstanding work and demonstrated a real better for his work. Top notch.
Bill Welch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Don Holden did an excellent job inspecting and repairing my garage door. He introduced himself when he arrived, explained the inspection and the results, and the repairs required. The invoice was clear and comprehensive.
Albert Alexander
Service Provided:
Garage Door Repair
Review:

The technician, Brian was excellent. He explained the problem with all of the solutions and fixed the problem efficiently. He went above and beyond what I expected and will not hesitate to call Precision Door with any of my garage door issues. Thank You.
Tim Linnartz
Service Provided:
Garage Door Repair
Review:

Precision representative Alex arrived at my home to determine if my garage door opener could be fixed. Not only could it not be fixed, because of the age of the opener, which I suspected, but I also needed a new garage door, which I also knew, but had been in total denial about it for quite some time. At any rate, Alex gave me an estimate, I wrote a check for the deposit and exactly a week later, Ray came to my house and installed my new garage door and opener. He arrived at my home at 9:05 and was gone by noon time. He clearly explained how to operate the door and opener with all the extra features. He hauled away everything that was dismantled and made sure I was satisfied with the completed work. I found both Alex and Ray to be very professional and knowledgeable with excellent interpersonal skills. All my questions were answered clearly and to my satisfaction. I purchased a garage door opener with two remotes and an outside key pad. My door is insulated (no more cold downstairs entrance way) and air tight. I can barely hear the door going up or down. I did not even think that was possible, since my old door sounded like a freight train. I would highly recommend Precision Door to anyone. I have always been taught, "you get what you pay for" and in this case, I did. It was worth every penny!
Helga Gordon
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Many thanks to Paul Haney for coming out so promptly and fixing our garage doors. He was fast, efficient, friendly, and competent and we really appreciated his expertise.
Scott B
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Hello, I chose your company purely by your web site. I loved that you put all of the pictures of the technicians in along with their reviews. Such a great idea today when people are a bit afraid to have strangers come to the house! Let me say that technician Ron Lecours was outstanding. He gave my husband and I all the options of repair immediately. He clearly had knowledge of our particular door and we were VERY comfortable that the door would be fixed well. And it sure was!!!! I will recommend you to all of our neighbors whose overhead doors are about the same age as ours!!
Allison Hill
Ron Lecours Service Provided:
Garage Door Repair
Product:
Springs
Management:
Review:

Very grateful for the timely service provided by Paul Haney. He was on time, professional and reviewed all our options for repair with an estimate. Thank you very much. Would use you again in the future and if we need new garage doors I will make sure to order from you.
Maria
Service Provided:
Garage Door Repair
Review:

Much to my delight, Brian was running ahead of schedule, so he called to ask if could come over in about twenty minutes. He showed up as promised and repaired my garage door opener in about 10 to 15 minutes. He was very informative and professional. Great job!
Frank Kaspar
Service Provided:
Garage Door Opener Repair
Review:

Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
Peter Petrella
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Management:
Review:

Service technician was very knowledgeable and pleasant to work with. The estimate was not very well communicated over the phone before the technician came to the house. Also person on the phone did not make us aware that there was a discount for cash payment.
Mark Aprea
A Response from: Walt Arvin

I apologize if you felt the we didn't communicated well on the phone. It is impossible for somebody to diagnosis your garage door issue over the phone. Our customer service staff is the best trained and many have over 10 years of experience, but they can only listen to your description of the problem and then give you ideas of what to look for. That's why they are really explaining our process that the technician will go through when at your house. This way you will feel confident that we've really taken the time to properly assess your door and give you options designed to fix the door to the level you want.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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