Garage Door Repair Reviews in Glastonbury, CT (Updated June 2026)

Ray was professional and installed my garage doors in a timely manner. The doors and new tracks look great! He spent the time to explain the garage door and garage opener functions. Outstanding job! Would definitely recommend your company to friends and family.

- Lisa Kunkel

JERRY was ON TIME , and such a professional! Knew exactly what he was doing and how to fix my problem. He is better than the best. Very, very courteous and friendly. I hope that you appreciate him as much as I do! I will keep your phone number for future problems! Thank you so much.

- Jude McNiel

I was very happy with the quick response and the representative who serviced my door. I would recommend your company to others.

- Tom Staron

Very good

- Scott Talbot

Absolutely first rate service. Could not ask for a better experience. Engage with confidence.

- Neil

Just a regular adjustment and lube. Great service - and very timely! Thank you!

- Steve Lankton

Ed was great. He explained all of our options and gave us the opportunity to ask any questions. We lucked out having him come out to help us with our doors and openers. Highly recommend.

- Megan

Ed was great as always. Appreciate the prompt service.

- Mark Gallop

Ed Dumbrowski visited us today, quickly assessed our situation, recommended a solution, and provided a proposal.

- John Sundean

Excellent service ! My technician was outstanding. He went over all possible options for me and answered all my questions. Very highly recommended.

- Chris Polzella

Ed was professional and knowledgeable and provided excellent service. He had our garage door repaired (new springs, cables, and rollers) in less than an hour. Highly recommend Precision Garage Door Service!

- Tom H

Rich did a great job on installing the new bottom liners. He was on time and very professional. Rich took the time to inspect all 3 garage doors and also recommended a better bottom door seal product. We discussed the difference between the 2 liners and than I decided on using the newer seal because he said it creates a better seal. He got the doors done and made sure they would lock.

- Sharon Dudley

Ed was very courteous, efficient and professional. Thank you, Dianne

- Dianne & Robert Evans

As usual, expectations exceeded. Easy to book. On time. Friendly. Repaired on the spot. Next time I need service, I'll be calling Precision.

- Daniel Seagull

Outstanding

- Gary Tickey

Ed provided fast and reliable service!

- Jared Lorinsky

Chet Shrader was a pleasant. efficient rep He quickly repaired the door sensor and gave tips to prevent future damage I hjghly recommend the company

- linda ferreira

What a wonderful experience! I booked a time slot on a Saturday morning and received a call the same day for Ed to come out and assess my garage door opener failure. He diagnosed and fixed everything in less than 2 hours. Super knowledgeable, efficient and friendly. I would recommend to anyone and will definitely be coming back if I need anything else.

- Scott Eastman

Prompt, same day service. Fixed the problem. Professional

- Joy Hong

The company responded promptly to a broken tension spring! Chet came and after assessment provided reasonable quotes and an assessment of both our garage door mechanisms due to age, they definitely needed upgrades. He performed all the agreed-on work and explained care and maintenance, he was friendly professional, quick and extremely knowledgeable. We would not hesitate to use this company and Chet again.

- Karen Summit

Knowledgeable polite service man. Answered all my questions with great patience. Came to give me quotes on doors etc

- Nancy Lewis

Jesse was right on time. He was courteous and professional and took care of our issue efficiently. We used Precision to replace our garage doors several years ago and had a great experience. Things haven’t changed. Still a reliable and reputable company to work with.

- Laura Y.

Easily available. Technician was really great

- Patrick McEneney

Our technician Rich was so efficient, professional, kind, and did a great job

- Laura Capon

Excellent communication, incredibly timely and professional. Thank you for a job well done.

- Judi Edwards

We had a garage door spring let go and it frayed most of the safety cable & damaged the pulley system. I called in the evening and we were offered a next-day appointment which we couldn’t make. They did a great job finding the next open slot after that. Chet was friendly, quick to diagnose the issue, and did a good job explaining the problem. The fix wasn’t cheap but there was no pressure or upselling. We’re very satisfied with the quality of work and service. We do wish they asked before attaching a company sticker to the drywall in the garage but overall very satisfied and would use again.

- Tim W

Good professional service. Took time to explain.

- Patricia Fitzgerald

I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!

- Lisa Mazzotta-Ivaldi

I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.

- James & Mary Mcmanus

I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!

- Janice Smith