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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 919 reviews, averaging 4.87 Stars:
Review:

My experience was absolutely wonderful. Dave arrived on time and fixed my garage door without having to use any additional parts! He just put it all back together for me and was done in 30 minutes! I would recommend Precision Garage Door Service to anyone! Thank you!
J. Mitchell
Service Provided:
Garage Door Repair
Review:

The Technician was very knowledgeable and hospitable. He educated me about my garage door and it's functionality. No repair was done. If I need repairs and parts I will define
Lynette Barnes
Service Provided:
Garage Door Repair
Review:

Garage door was stuck and would not close. I could not leave my house open to the elements. On top of that, had an afternoon wedding to attend. When I called Precision they had no techs available until the next day. I explained my dilemna and the had a tech at my house within the hour. They secured my garage and gave me a great quote to repair or replace. Job well done with impeccable service!
Dwight Bolton
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I am so very happy with your service. Same day service is usually unheard of, but not this company. Customer service was excellent!. Chris the tech was outstanding!!!!!!!!!!!!!!!! Chris solved my door issues and I am very happy. I look forward to doing business with your company again and I am going to tell my family and friends about you also! THANK YOU!
Lisa Penikas
Service Provided:
Garage Door Repair
Review:

The technician called before arriving and was nice and early which I appreciated. He was thorough and explained everything. I would recommend Precision for anyone's garage door needs.
MN
Service Provided:
Garage Door Opener Repair
Review:

Excellent service, friendly and timely
Jean Schuberth
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Yes, same-day service is important to me. And your background checks and drug checks of employees is very important!
Mary Ann Elliott
Service Provided:
Garage Door Opener Repair
Review:

I was very satisfied with Precision Garage Doors. They did a thorough, professional job. If I need more work done on my garage doors at any time in the future, I will definitely use them.
Karla Fox
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

THIS WAS MY SECOND REPAIR ONLY BECAUSE I LEFT A BROOM IN THE TRACK!! i RECEIVED PROFESSIONAL SERVICE FROM YOUR TECH. DAVE. I WOULD USE YOUR SERVICES AGAIN WHENEVER I HAVE A PROBLEM. fAST REPAIR,PROFESSIONAL SERVICE,FAIR PRICE,THANKS AGAIN FOR QUALITY WORK AND EXCELLENT PERSONEL.
Arthur Taylor
Service Provided:
Garage Door Repair
Review:

This is the third time I have used Precision, all for different reasons. This continues to be one of the best companies I have ever worked with. The technicians are always polite and make sure the job is done right. Thank you!
Mario Ciccarini
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

EXTREMELY SATISFIED WITH THIS COMPANY!!!!!!....fixed my garage door very fast.
David Spears
Service Provided:
Garage Door Repair
Review:

Although I did not go with your company, I would still recommend you. The only reason I choose another company was the time frame for the completion. You gave a very competitive quote, slightly higher but within the expected spending range. Your salesman was very thorough an honest in his evaluation and I did feel that I could trust him. I simply needed to complete my installation sooner than you could do the job.
Brenda Pettit
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was impressed by the timeliness and preparedness of our service appointment. Dave did a prompt and accurate job fixing our repairable garage door opener.
Martin Morra
Service Provided:
Garage Door Opener Repair
Review:

I was extremely happy with the service Dave provided. He called before he came. Once arrived he assessed the garage door issue and provided a lower cost to repair than I had expected. Dave was professional, helpful and thorough. I would highly recommend Precision to neighbors and friends. Thanks for a pleasant experience!
Jean Pettit
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I was very pleased to have service so promptly after another company couldn't schedule service for 5 days. Dave was polite and efficient and solved my problem quickly. Thank You!
Helen Johnson
Service Provided:
Garage Door Opener Repair
Review:

excellent service in finding the problem with garage door not opening was fixed in no time very satisfied keep up the good work
James Bogar
Service Provided:
Garage Door Opener Repair
Review:

Dave an excellent employee very satisfied with the work
Lewis Giardini
Service Provided:
Garage Door Repair
Product:
Springs
Review:

We are very pleased with Precsion Doors over our experience yesterday having our garage doors rebuilt. Dave Lanz the repairman was wonderful and took the time to explain everything to us. The doors are like new now and we would recommend this company to all,great job!!
Ronald Mccann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was really pleased with Dave's professionalism and his knowledge of the business. I look forward to utilizing your companies services in the future.
Tyrone Canino
Service Provided:
Garage Door Repair
Review:

This was our first experience with Precision. It could not have been better. Your service person, Ed, clearly knew his business and solved our problem promptly. On top to that, he was just a nice, friendly person. He represents your company well. A true professional. I hope we have no more problems for a while but, if we do, we have full confidence that Ed - and probably his teammates - will solve them. Robert Kenagy Simsbury
Robert Kenagy
Ed Dombrowski Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Dave Lanz did a great job! He was very processional, on time, and did a fantastic job. I would recommend Precision garage doors! I love my door!
Maura Hagert
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent customer service! Technician called within time frame given and estimated time of arrival was spot on. He had parts needed on truck and was done in no time flat! I already recommended Precision to neighbor! Sensible pricing also!
Allan Raynis Sr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I bought Model 8355 opener after my old opener malfunctioned . Dave M. Was the technician who installed it. Dave is extremely professional, extremely pleasant and the job was done easily and in a clean manner. Dave deserves 6 stars on a scale of 5. The opener was installed today. I can't give an opinion about the opener yet
Joseph Hanna
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Dave, did a fantastic job in repairing our garage door. He was fast, knowledgeable, and easy to work with. I would highly recommend using Dave and Precision door service. Five star rating for sure. Jack Neiswanger
Jack Neiswanger
Service Provided:
Garage Door Repair
Review:

5 stars . I'm thrilled. I had 2 new garage doors installed and 2 new openers . I couldn't be more pleased . The installer was great . I like when people know what they're doing and he was terrific. Took about 6 hours , he took all the old stuff away , and he made less noise than my 2 little dogs. Great job. I would highly recommend your company.
Jeff Clark
Rolando Chaparro Service Provided:
Install Garage Doors
Technicians:
Review:

Dave was on time, knowledgable and professional. Dave went thru the instructions on how to program the key pad as well as suggesting the type of bulbs for the garage door device. I was very happy with Precision.
Antonia Bernard
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Service was done fast and the technician was very pleasant!! All in all percision is great!!!
Sue ahern
Service Provided:
Garage Door Repair
Review:

I already submitted this same feedback directly to you on 7/21/17, in response to your emailed request for feedback. I also checked the box that said "please contact me immediately," but never got a call. It made me wonder if any of that feedback is read by anyone. If you ask for the feedback by email, you should read what people send back. If you offer a checkbox requesting immediate contact, you should provide immediate calls to those who check the box. Just some systems problems you should look into. But here's my concern: We were very pleased with the general "tune-up" performed for us on 9/13/16 ($288.95 - work order 3193073, work performed by Ron Lecours), which resulted in smoother and quieter operation, especially with the middle of our three doors, which gets the most use. We had never had the doors serviced, and we've been in the house since summer '07. You returned just under 3 months later (12/7/16) to repair a snapped torsion spring and both torsion lift cables (middle door - work order 3292207, work performed by Rolando Chaparro). The center bearing plate with bearing was replaced. This charge was $485.85 and included a 2-year warranty on parts and labor and a 1-year service fee. You returned on 7/19/17 (middle door again - work order 3656154, work performed by Dave Lanz) because the cable had come out of it's casing and was wrapping itself around the operator rail as the door was raising/lowering. Mr. Lanz, a lovely guy to deal with, reported the operator rail needed to be remounted because it had been shaking too much while the operator was in use, causing the problem. He needed to ask me if he could use one of the 2x8 boards in my garage to fashion a fix for this, which was fine. I was charged $409.00 for this, which included the residential service fee, 2 hours labor. No parts were replaced. Unfortunately, I could not tell this at the time Dave left, but there is a small gap now between the bottom of the garage door and the concrete. Enough for mice to crawl through, and we have unfortunately had (prior to this, not because of this) terrible mouse problems and car damage from them in the winters. We must have that gap eliminated. Although Dave said there was no problem with the 12/7 install of the center bearing plate, it seems something was not done properly, eventually causing the problem that needed to be fixed on 7/19. With a 2-year warranty on the labor that was performed on 12/7, shouldn't the 7/19 repair have been covered? And what exactly is a 1-year service fee? You can reach me to discuss at 860-970-5061. I would very much like to understand all of this better. I would love to give you an excellent review and spread your name to my Nextdoor.com network; but at this time, I can't do that. Thank you.
Sarah Calatayud
A Response from: Walt Arvin

We are sorry that this review fell through the cracks. I believe we have resolved all issues at your 8/7/17 appointment and hope you are happy. If not, please call us and we will be happy to come on a warranty call (no service fee charge) and resolve the issue. A 1-year service fee, is once you paid a service fee (which was part of a repair for which you agreed to our recommendations, we do not charge a service fee for any related issues for 1 year).

Service Provided:
Garage Door Opener Repair
Review:

Ed was great. He was prompt and extremely knowledgeable and friendly. He made what seemed like a big deal to me a quick and easy fix. Would highly recommend him to fix anyone's garage.
Missy Guccione
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Outstanding service. The repair technician, Ed Dombrowski, was whip smart in determining the issue and fixed my broken springs right away. AAAA+++ service. Reasonable pricing.
Tammy P.
Ed Dombrowski Service Provided:
Garage Door Opener Repair
Technicians:
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