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Alex Delgado
Average: 4.83 stars
Alex Delgado's Bio:
Alex was born in Portugal and has lived in Western Massachusetts since he was 6 years old. He has worked in the garage door industry for more than 3 years.
Cromwell, CT
Product:
Agawam, MA
Alex replaced my garage door opener and did a great job. He installed the unit, set up the remotes and the keypad and made sure that I knew how everything worked. He double checked all the operations to make sure everything was in good working order. He was very professional, very thorough and very pleasant.
- Gary Labreck
Product:
West Hartford, CT
Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
- David Ward
Product:
Glastonbury, CT
The technician, Alex Delgado, came earlier than expected, assessed the problem and quickly made the repair. He installed a new garage door opener and keypad at my request. He was professional and courteous. I would recommend your service to others. Thank you!
- Virginia Grubb
Product:
East Longmeadow, MA
I was very pleased with my repair job. Alex, the installer was most friendly and did a great job in a short amount of time as well.
- Vito Gramarossa
Product:
West Hartford, CT
Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
- Allison Hill
West Hartford, CT
Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
- Tammy Nazaryan
Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.
Product:
Wilbraham, MA
Excellent and professional in all aspects .
- Leif Nordstrom
Product:
Southampton, MA
Repair handled by Alex - Explained the situation and correction process, very professional, good customer service. A very good experience today and would call on you again w/o hesitation. Thanks. Craig
- Craig Birchenough
Product:
West Hartford, CT
Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.
- happy client
,
Thanks! The service was great. I called first thing in the morning and the service tech, Alex was scheduled to arrive between 11 and 1. He communicated with me twice before arriving to give me a closer time frame. After assessing the situation, he explained costs, which to me seemed fair and reasonable, then completed the work in a short amount of time. I was VERY happy to have my garage door back in operation within the same day! I would definitely recommend Precision Overhead Garage Door!
- Kim Carola
Springfield, MA
Alex did a great job installing my garage door opener. He had to come back to make an adjustment, and came right on time and did the work. No problems, I would recommend this company to anyone needing garage door work.
- Vito
Product:
Ware, MA
Alex is very knowledgeable and quick at repairs
- Amra Dizdarevic
Product:
West Hartford, CT
Your Service Tech was very prompt in arriving to take care of our problem. He got us back on line very quickly and service/repair charge was very reasonable, even for a Saturday. In addition, the person who took our service cal was most pleasant and handled our call efficiently.
- David Ward
Granby, CT
Excellant work. Friendly, responsible worker . I would recommend you in the future.
- Patricia Kovaleski
Product:
Lebanon, CT
Alex did a great job!
- Roger Abare
Product:
Southwick, MA
5 stars fixed our garage door within 1 hour of calling on a Saturday! Awesome service.
- Richard Power
Product:
Chicopee, MA
I highly recommend Precision for fast and excellent customer service. My technician, Alex, was knowledgeable and efficient. Great job!
- Luz Sullivan
Product:
Sunderland, MA
Excellent service. Appointment was made quickly and efficiently, communication with the service technician was excellent, and the technician was on time. He diagnosed the problem (the garage door opener's transmission had broken) and made repairs and improvements (installed new garage door opener and keypad) quickly and the system works well. He was very helpful in showing how to operate it, giving me the manuals, and explaining how the warranty works. One of th best experiences I've ever had with service.
- Patricia Bianconi
Product:
Amherst, MA
Great job, on time and no issues.
- Jeff Hausthor
Product:
Easthampton, MA
Fast, courteous, and expert service. Job was accomplished quickly, and the technician arrived when he said he would.
- Joseph Dimartino
Product:
Belchertown, MA
Good service by Alex--courteous, competent, ,professional. Five stars!l
- Bob Stanton
Product:
Chicopee, MA
I called on 7/21/15 my garage door not working. On 7/22/15 service man came. Scope of work on slip #120156 I called again my garage door not working again. serviceman came thinks its a plate he was supposed to return with part on Fri 7/24/15 - did not show up He called on Sat. said he was sorry for not coming on 7/24/15 I was not available till Mon 7/17/15 I called the tech this morning 7/27/15 He is supposed to be here later today
- Ivy Wyzga
Again as we stated on the phone, we are very sorry about how your schedule was handled. Alex meant well, but simply didn't communicate with the office so his "follow up" appointments were never put on his schedule. We understand your frustration and can only apologize, again.
Belchertown, MA
Alex performed a detailed safety and operational evaluation of my garage door assembly and soon identified the defective components. He thoroughly explained the function and importance of replacing these items (springs). He then effectively completed the replacement of the springs and rigged the cables. He subsequently performed an operational check to assure everything was operating correctly. I was greatly impressed with Alex's professional manner, knowledge and courtesy.
- David Lapa
Product:
Westfield, MA
The spring on my garage door broke on the 4th of July trapping my car in the garage. I made an appointment with this company because they had a call center open taking appointments. The technician was here right on time Monday morning. He worked quickly and was very professional! We will only be using your services from now on!
- Olivia Brown & Donna Brown
Product:
Feeding Hills, MA
Average service but a little pricey for me. Replaced both sensors that fixed the problem, all of 20 minutes work, price $200. I notice on your web site you give senior and military discounts, that was not mentioned.
- Thomas Simard
I am sorry that you felt the price was too high. We feel we charge competitive prices.
Canton, CT
4.5 stars. Friendly, courteous and helpful. Definitely would call precision again.
- Louis Daniels
,
We needed both, a new garage door and door opener. Both were old, and not working. We had heard good things about Precision, looked up your website, and decided that this looked like a good choice for us. We were not disappointed. Both Alex, who had given us the job-quote, and Don, who installed it, were very friendly, informative, and professional. I wouldn't hesitate to recommend Precision to any of our friends! We give you 5 Stars.
- Terry Sturgeon
Product:
Springfield, MA
Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.
- Thomas Wood
,
5 stars again we are very pleased with your technician work and their professionalism.
- Michael Statoulas
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Alex (our technician) did a great job for us! He was on time, worked hard, and went out of his way to explain everything and make sure we were happy before he left.
- Shawn P.