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Don Holden
Average: 5.00 stars
Don Holden's Bio:
Don owned and operated a garage door company for nearly 30 years. There is very little Don has not seen and fixed in that time frame. Don lives in north Connecticut.
Colchester, CT
,
They we're here on time with everything needed to do the job. Started right away and finished fast. Thanks for a great job
- Chris Bourne
Meriden, CT
When you could not make the arrival window, I was called with an explanation. When on site, the repair job was done in a professional manner with several updates as to alternatives. Was pleased with overall experience and would both use and recommend you. Thanks for a great job
- Joe Nappi
Product:
Chicopee, MA
Called at 10am and a tech was here in 2 hours. Don arrived and had the door springs repaired in about an hour. Don was friendly professional and did a great job. Thanks Don.
- Phillip Russ
Product:
South Windsor, CT
Same day service, fixed my problem in a creative way (internal circuit board died in my electric door opener). Another company told me I needed to replace entire unit but Precision had an external device that they connected and provided a new remote and I was back in business for $100+ less than the prior repair company. Very reliable, easy to schedule and professional.
- Mark Neadle
Product:
South Glastonbury, CT
I highly recommend Precision. Don was a most knowledgeable technician! It was such a pleasure to receive prompt, professional, and honest service. I will be sure to spread the word.
- Sandy
Product:
Farmington, CT
Called Precision on 3/3/16 as the previous company was no longer in service. The girl who answered the phone was the was very pleasant and I booked an appointment for 3/4/16. Don the technician arrived and was very knowledgeable and professional. I needed new tension springs for a double wide door. One side of the springs had broken. After replacing the springs he serviced the rollers and cables and the door worked like it was new. Don was great and would recommend this company. The only negative to all of this, the service vehicle did not have company identification and really needed replacement.
- William Seery
Thanks for your review and your business. I apologize for the vehicle. It is a company spare and was unfortunately called into action.
Product:
Glastonbury, CT
Absolutely first rate service, and a quick resolution to an extraordinarily complex problem.
- Gregory Asikainen
West Simsbury, CT
Just wanted to say we were much more than pleased with the service we received from your company and more importantly from your representative who fixed our door. He was very friendly, professional and knowledgeable. He took the time to explain how a garage door works, why he thinks it broke, and what he did to fix it. The work he did was great and our door works again!!!!! Thank you!
- Lynne Young
Granby, CT
Don was great. Got my opener working in short order.
- Brett Miller
Vernon Rockville, CT
The repairman did an excellent job and the door is running very smooth. I would recommend this service to anyone that needs a repair.
- Tom Scavotto
South Windsor, CT
Fair price. Installation was on time, clean and professional.
- Robert Clemmens
Product:
East Hartford, CT
I was very pleased with the service I received from the team at Precision. They had a nice selection of doors to pick from with good pricing. The staff was friendly and knowledge about the products. They have something for all budgets. I highly recommend checking them out if you're looking for a good price, a quality product and great service
- Aaliyah
Product:
Berlin, CT
Don Holden was assigned to my door today. Professional mechanic. Called me ahead of time and showed up when he said he would. (That is rare these days.) Got the job done in a timely manner. you can tell this guy has been around overhead doors for a while just by watching his routine. Door runs like a Swiss watch. And he cleaned up after himself as well. Cost was a bit pricey, but I guess you get what you pay for. Would def. recommend this company to others.
- Frank Mag
Feeding Hills, MA
Great professional service; Don Holden came out and took care of the problem with ease. I would recommend this company to all my friends and family. Thank You Tom
- Tom Andrews
Hartford, CT
Technician arrived on time Excellent service provided Would definitely recommend
- Keith Timothy
Product:
Canton, CT
don was amazing. extremely hard working and determined to solve our series of complex problems. (we have 3 garage doors, with three different motors and one was completely inoperable due to faulty wiring, plus they groaned, one was really slow and they generally needed a service). No small task. Don took it all in stride and solved the problem, he just left and they work extremely well. Thanks Don! the work took about 2.5 hours which sadly pushed his next apt and in turn may have had a knock on effect with other clients. I would definitely recommend to Precision not double booking their technicians so as to avoid but thats not don's fault, he was awesome! 10 out of 10!
- Neil Jamieson
Simsbury, CT
Would highly recommend this company to others needing a garage door. A mistake occurred with my garage door (the wrong one came in). The company contacted me to inform me, resolved the situation and then had the correct door installed as soon as possible. I appreciated their honesty and communication around the issue. Don installed the door and did a great job. Friendly, knowledgeable and very hard working. I was originally told there would be 2 technicians sent to install this door, however he was the only one to install it. He worked extremely hard, took great care in getting the job done and done right. I appreciate the extra care and effort he took to get my door in correctly and to make sure I was comfortable with the way the hardware would look. Not all of the hardware was with the door when it was originally installed. Don came back another day to install the hardware and I was so comfortable with him and his quality of work, I had no issues having him do this work without me home. I think when things go a little wrong you can tell a lot about a company. I have only positive things to say about this company and the way their staff handled the minor hiccups during this order. This company stands behind their word, is polite, courteous, and I would not hesitate to use them again. Thank you for making this process an easy one.
- Amanda Nocera
Product:
Burlington, CT
Don Holden was outstanding in both demeanor and skill. I was really impressed with his knowledge and his timely work. I picked Precision because of the completeness of web page and ability to respond quickly with a repair technician. In my case the Saturday coverage was important because of the Monday holiday coupled with my inability to raise my double garage door.
- Michael Jaques
Product:
Canton, CT
Don made our garage doors operate like they were brand new without replacing the motors and drive systems, saving us considerable money. Very well done.
- Rick Buggy
Manchester, CT
I was very pleased with the service I received. It was very easy to book an appointment and the technician arrived right in the middle of the promised window. He was able to quickly determine what was wrong with my garage door opener and then went out of his way to provide me with the costs of repair versus replacement so I could make a decision. I chose to replace it and within 2 hours the new one was in and working great. I wouldn't hesitate to call Precision again or to refer a friend.
- Meredith Durham
Product:
Westfield, MA
Technician Don Holden answered all my questions, great service . would definitely recommend your company,(better than 5 star)
- Karen Metcalf
Westfield, MA
Definitely 5 stars. Don was very personable and professional. Repaired my double garage door. Knew the problem right away and wasted no time fixing it. I'd have him back in a second. Really know his stuff. Great job, overall good experience.
- Chris Langlois
Bristol, CT
Definitely 5 star. Ron did an excellent job.
- James Rhinesmith
Product:
Torrington, CT
Technician Don Holden was very polite and professional. He called ahead to let me know that he was running late. Don figured out what was wrong with my garage door opener, and quickly fixed the problem. I was very pleased with the work he performed.
- Peter Walukiewicz
Meriden, CT
Came right away - had everything with him to complete the job quickly and correctly. Tested everything before leaving. Would definitely use them again
- Brad Tafel
Product:
Colchester, CT
Had the roller replacement and tune up completed. Don was extremely professional, explained the work and explained symptoms that may require a spring replacement. He arrived during the window of time originally scheduled - actually calling earlier to give a more precise time.
- Ken Martin
Product:
Tolland, CT
5 star. I trusted AAA to make a good choice for your service. The service was excellent. I sent a separate email documenting my experience and praising your technician, Don Holden. Thank you and I will use your service in the future.
- Tom Davan
Product:
Windsor Locks, CT
Garage door springs broke and could not be opened! Searched on line and saw existing reviews for Precision which were helpful in determining who to call! Came out the same day no extra charge! Our tech was Don Holden...experienced, efficient and a nice guy! Had the replacement spring that we needed and off he went! Would highly recommend this company! They don't have all those 5 star ratings for nothing...it's true!
- Kathy Ferrari
Product:
West Hartford, CT
Don, the technician, was punctua, friendlyl and very knowledgeable. He explained everything that he did and gave me pointers on how to maintain my garage door in good health. If I ever need repair work done again I will want him to do it.
- Anat Bergner
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Thanks for the excellent service. Easy and quick appointment. Don was prompt, courteous and professional. Would definitely reccomend!
- Beth Brady