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Read what people are saying
about Precision Garage Door in:

Glastonbury Area, CT

Precision Garage Door of Connecticut
has received 122 reviews, averaging 4.85 Stars:
Review:

I needed an emergency repair to get my car out of my garage. The old motor finally died. Precision bent over backwards to accommodate me. Ed was spectacular. Second experience with them. They are 5+ star!!!
Neil Yeston
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Starting with the person who answered the phone and finishing with the installer (Chet), the process was easy. Both people were very nice, and Chet wanted to be sure we were happy and comfortable with the installation and use of the new opener. Thank you for the quick response and excellent service!
Dianne Reynolds
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jay arrived on time, was very professional and had us up and running in no time. Service was great and so was Jay. I would ask for him by name if I have to use your service again!
Phillip Mahoney
Service Provided:
Garage Door Opener Repair
Review:

I was amazed with the fast service. I called and they were at my door the very next day. My tech was Chet and very knowledgeable and went threw the process with me and than asked if I had any questions or concerns. He went right to work and approximately 1hour later Chet had my overhead door back working. He replaced the cables adjusted fixtures and replaced broken rollers. I’m so glad I called Precision Depenable And great service. Thank You Chet you were excellent and a prefect Gentleman. I would recommend you and Precision and time. You are Top Notch Service with a Super Tech. I’m so happy I called and will recommend you in a heartbeat.
Nancy Denette
Service Provided:
Garage Door Repair
Product:
Cables
Review:

I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.
Richard Lawrence
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Courteous and willing to help.
William Ziedman
Service Provided:
Garage Door Repair
Review:

Amazing service! Chet was courteous, sincere and professional.
Marcia Perel
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
Barbara Allis
A Response from: Walt Arvin

Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.

Service Provided:
Garage Door Repair
Review:

Very courteous and knowledgeable. Pleased with the attention to details.
James Aleksunes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied
William Ziedman
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

5 stars for very good service on time,help me choose a new garage door opener,show us how to use the opener and he clean up after installation.He was very courteous.
Francis Zvach
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.
Anthony Moosey
Service Provided:
Garage Door Repair
Product:
Springs
Review:

As a homeowner we have our go to’s for everything. From plumbers to electrical we all have our key players that we know we can count on to do the job. I was amazed at how well Dave handled my repair and looked at the overall opportunity to teach me what to look out for down the road. Awesome job!! Adding them to my contact list right now.
Jason Myers
Service Provided:
Garage Door Repair
Review:

We are very pleased with Precsion Doors over our experience yesterday having our garage doors rebuilt. Dave Lanz the repairman was wonderful and took the time to explain everything to us. The doors are like new now and we would recommend this company to all,great job!!
Ronald Mccann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I did not have any company to compare pricing since from the outset I was so satisfied with the response time and care taken by field reps. As luck would have it, when we chose to buy there was a special promotion going on that permitted a bump-up in design. I really like that the price submitted included everything, i.e. doors, hardware, etc, everything including tax. The installers were excellent. Very friendly; called to let me know their arrival; willing to share information should I have any questions; gave information about the doors and warranty without my asking; finished the job, cleaned the doors, picked up any trash remaining from the install and removed all materials from the doors and hardware that was replaced. I would highly recommend this company. I like doing business with a company that does what they say they are going to do> Shop around for pricing if you care to knowing that though estimates are stated as free they are free only if you choose to buy, I am not sure how Precision compares but I can tell you they are professional and back their work.
Ron Creese
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Quick service and honest feedback. Inspector said the safety feature wasn't working but didn't realize this was an older model without the laser. Ron was honest and confirmed the safety settings worked as required, moving back up upon any resistance. He tuned it up and we are ready to go! Now it's much quieter and I can breathe easy that it's safe for the neighborhood kids.
Crystal Santos
Service Provided:
Garage Door Repair
Review:

Rep DAVE M arrived punctually and had the expertise to resolve our problem. Good people skills.
Ron Kehoe
Service Provided:
Garage Door Opener Repair
Review:

I called for service early in the day of Storm Eugene. Within a couple of hours my call was returned and an appointment was made for the morning of the next day. Dave, the technician, was prompt, courteous, knowledgeable and worked very efficiently. I am very satisfied with the service of Precision and would readily recommend them.
Bruce Hassan
Service Provided:
Broken Garage Door Spring Repair
Review:

The technicians that came out were very professional, friendly, and competent. I was very pleased...5 stars
Barbara Tyler
Service Provided:
Install Garage Doors
Review:

They were able to fit me in earlier in the day to repair my broken cables and worn pulleys. The garage door opens and closes as it should and is so much quieter! Definitely would recommend Precision Door Service to anyone.
James Wagner
Service Provided:
Garage Door Repair
Product:
Cables
Review:

A+++++++++, great service from initial inquiry, estimate and install.
Le
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Quick and excellent service. Highly recommend.
William Ware
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

great Tech excellent work
Howard Charbonneau
Service Provided:
Garage Door Repair
Review:

We had a garage door cable snap, creating a hazard. The Precision tech showed up on time and had everything with him to complete the repair on the spot. Our tech, Orlando, was very polite and explained everything he did. He made sure I was happy with the repair before departing. A very pleasant experience all the way, from the initial phone call to the completion of the work. I'm glad to recommend Precision to anyone who needs garage door repair work.
Chris Markiewicz
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Called Precision Door when our garage door opener needed to be repaired. Appointment scheduling was easy. The repair person arrived on time, was polite and professional, and very quickly assessed the problem then clearly explained the options. Our opener needed to be replaced, he had everything with him to complete the job, and the process to do so was efficient and trouble free. Very pleased with both the service and the product installed. Would definitely use Precision Door again if trouble brews.
Tina
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

A very knowlegable and friendly technician. His repair of the broken spring and addition of new rollers was wonderful. I would recommend you to anyone who needs garage repair.
Donald Ruef
Service Provided:
Garage Door Repair
Review:

Ron was early to the appt, very friendly, knowledgeable and efficient. I highly recommend. Thanks for your help!!!
Karla Vasquez
Service Provided:
Garage Door Repair
Review:

Brian Fisher came within 2 hours of my call today, and arrived early to fix the garage door. He was very friendly and professional, worked quickly and efficiently, checked both doors, and completed the job within 1 hour! and, he answered my questions and made helpful suggestions. I will definitely call you again and purchase new doors when the time is right!
Kathy Molloy
Service Provided:
Garage Door Repair
Review:

I give you guys 5 stars. Your technician showed up on time, quickly diagnosed the problem, gave me my options, and did a great job replacing my broken opener. He even cleaned up the place by taking my old opener and all the packing materials (from the new opener) with him when he was done. He showed me how to work the opener and explained what was (and was not) covered by the warranty. Great job. I was 100% satisfied.
Richard Lawrence
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

This is the first time I used Precision Garage Door Service. Their website was easy to use and very helpful. Talking to a live person who was helpful and courteous makes a big difference. The technician, Wes, was professional, knowledgeable and found the problem quickly. The work was done completely with no issues. I will definitely use them again for my garage door problems. Thank you. Mark M.
Mark Morello
Service Provided:
Garage Door Opener Repair
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