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Read what people are saying
about Precision Garage Door in:

Glastonbury Area, CT

Precision Garage Door of Connecticut
has received 158 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had no idea where to begin to find a garage door company so I did a google search. Immediately I was attracted to their webpage and how easily it was to navigate. I liked their many locations and one in my area. I called and a “live” person answered the phone, another plus. They were able to fit me in within two days and that was also during a holiday week. They gave me a two hour time frame which I felt was very reasonable. Once the service person realized that he would probably be late he called me with plenty of notice so I didn’t waste my day waiting around. He told me the new time that he would be there and he was there at that exact time. I didn’t mind the delay because I appreciated the phone call. Communication is key and that’s what I got. Once he arrived he evaluated the situation he explained everything in detail and remained within my budget. He was professional, kind, And courteous and got the job done. Once he was done he showed me exactly what he did and left his card for future purchases. Overall my experience with this company was very positive. I would use them again and absolutely recommend them. Thank you
Laura Maturo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Once again excellent service and earlier than expected. This is the second time that we have used Precision. The technician was knowledgable and very professional. The work was done in a timely manner and allowed us to get on with our day and get our cars out of the garage. I will call Precision again. Thank you very much.
Donna Faulkner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely and courteous service. Very satisfied.
Gerald Brunetto
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly and courteous. Thoroughly explained everything and explained what I should look for and be prepared for in the future. Thank you so much Chet!
Lindsay Errico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Incredible job!!! Extremely professional knowledgeable and efficient
Christine Goodwin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chet Shrader the service technician was awesome!
Lucian Lombardi
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chet is great mechanic and salesman. Knowledgeable, efficient, friendly and top notch professional. Sure wish our oil burner and water system people were like him. Sure makes you feel like we got our money’s worth.
Red Laursen
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.
Peter Piacente
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've been using precision overhead door for about 15 years for multiple purposes. They have always been professional, on time, great workmanship and customer service. Thanks for your help today Chet.
Joyce Walter
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!
Daniel Garawski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the prompt, professional and courteous service. My garage door now operates smoothly and quietly.
Mary O'Loughlin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!
Lisa Mazzotta-Ivaldi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased. Technician very cordial and knowledgeable.
Peter Day
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.
James & Mary Mcmanus
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
Anthony Miele
A Response from: Walt Arvin

Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!
Janice Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was quick and efficient.. Technician was polite and knowledgeable.. We will definitely be repeat customers..
M. Correa
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chetry did a great job helping us solve our garage door problems quickly and inexpensively. Service was prompt and solved the problem on no time. We endorse the work of Precision garage door repair.
Kathy Molloy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, which was great! Way too expensive to fix a spring...
Beecher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with the service that precision door completed. The repair was done on time and at a reasonable cost. The repair man reviewed the work to be done and all the charges before he started. I would definitely use them again.
Jim Guyette
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Punctual and knowledgeable. Did not try to over sell services. If I was the owner of this company I’d be happy to have Chet working for me and representing me and my business. I would use them again and happily recommend them.
Rich Giondomenico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!
Barb McBrien
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.
Robert Gabriele
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.
Lois Luddy
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.
Vijay Jayachandran
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good experience! Prompt scheduling and repair service. The technician, Chet Schrader, was very helpful in explaining the needed repairs and replacement parts for the cables, springs, rollers etc. and took all the time we needed to answer all of our questions about the work and the pricing. Definitely will call Precision first for any garage door service!!
Paul And Joyce Ford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service provided by Chet. Thank you!
Jonathan Karimi
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great timely service. Technician was professional and did exactly what he said he would.
Dave Casale
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

No issues whatsoever. Friendly folks who were very efficient. Would have no problem using them again.
Skip Sceery
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chose Precision through web search, reviews, and online presence. Called on a weekend, a person answered, which is great. Technician was friendly, thorough and completed work very efficiently, recommend Chet!
David Mozeleski
Service Provided:
Garage Door Repair
Product:
Springs
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