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Read what people are saying
about Precision Garage Door in:
Glastonbury Area, CT
Precision Garage Door of Connecticuthas received 179 reviews, averaging 4.85 Stars:
Glastonbury, CT
Product:
East Hampton, CT
Chet (our technician) came out right away when our garage door inexplicably starting wouldn't close properly. Very knowledgeable and thorough with explaining all the issues. Highly recommend Chet and Precision and their services. -T.R.
- T. Antonio Rivas
Hebron, CT
I was very pleased with the service. The installer was on time, courteous, professional and very competent.
- Tony Posteraro
Hebron, CT
All the men from Precision just wanted to do was to sell me a garage door. So I told them to forget it . I called another company. They told me I didn’t need a garage door. He fixed it for 70 dollors CD. They did not meet my expectations . He probably treated me like I was a stupid women. Fortunely I did know about garage repair and I knew I didn’t need a new door. Unfortunately I will not refer anybody to your company. Sandra Plummer
- Sandra Plummer
We are sorry we didn't meet your expectations. As we explained in our visit 2 weeks prior, we door section was bent. We straightened it out as best we could. You didn't want a strut to provide some structural support and provide some time for you to decide on if you wanted a new door. On our second visit we informed you that it was not safe to continue to operate your door without struts, and in fact our recommendation was for you to replace the door and we did not want to continue to apply band-aids to a door that needs replacing. Again, we are sorry you didn't agree with our assessment.
Glastonbury, CT
Knowledgeable polite service man. Answered all my questions with great patience. Came to give me quotes on doors etc
- Nancy Lewis
Colchester, CT
Very friendly and informative!
- Jaclynn Lewis
Product:
Glastonbury, CT
Jesse was right on time. He was courteous and professional and took care of our issue efficiently. We used Precision to replace our garage doors several years ago and had a great experience. Things haven’t changed. Still a reliable and reputable company to work with.
- Laura Y.
Product:
Glastonbury, CT
Easily available. Technician was really great
- Patrick McEneney
East Haddam, CT
You exceeded my expectations! I love the product. It is well built and beautiful. Techs were on time and courteous and did an exceptional job. I refer everyone I speak with to your Company!
- Carolyn Hart
Product:
East Hampton, CT
Eee
- Michael Traphagen
Product:
Portland, CT
Based on online research, I called Precision Door Service after coming home and finding one of my door springs broken. Setting of appointment was quick and easy, with very reasonable service date. As confirmed in email confirmation, I received message from technician, Chet, confirming arrival right in the middle of the time window that was provided. Chet was courteous and professional. He outlined the issues that he found and provided options to consider. I was very comfortable with explanations provided and proceeded with rebuilding balancing systems on both doors. Chet completed the work in the timeframe outlined and reviewed the work with me when completed. I now have garage doors that sound brand new. My operators are aging but still working so I didn't replace them. When needed I won't hesitate to call Precision Door Service to have them replaced.
- Doug
Product:
Hebron, CT
Jesse was on time, pleasant to talk to and very professional. I asked for recommendations on other doors and he did not try to oversell me. I would highly recommend Precision Door Service.
- Chris Tanner
Glastonbury, CT
Our technician Rich was so efficient, professional, kind, and did a great job
- Laura Capon
Product:
Glastonbury, CT
Excellent communication, incredibly timely and professional. Thank you for a job well done.
- Judi Edwards
Product:
Portland, CT
Chet was great.He explained everything on the install of a new door..great prices.
- Mark Lastrina
Product:
Marlborough, CT
Very professional, on time, explained and made useful suggestions. Very pleased.
- Susan Nilsen
Cromwell, CT
Very efficient service. Also the service technician explained everything on using the remote snd the number pad. Very happy with Precision Garage Doors!
- Lorry Gronback
Product:
Colchester, CT
Our serviceman, Chet was knowledgeable and professional. We had everything but the door replaced; the job was efficiently and competently done. We also appreciated the picture of our serviceman ahead of time. Very pleased with our experience.
- Karyn Obrien
Product:
Glastonbury, CT
We had a garage door spring let go and it frayed most of the safety cable & damaged the pulley system. I called in the evening and we were offered a next-day appointment which we couldn’t make. They did a great job finding the next open slot after that. Chet was friendly, quick to diagnose the issue, and did a good job explaining the problem. The fix wasn’t cheap but there was no pressure or upselling. We’re very satisfied with the quality of work and service. We do wish they asked before attaching a company sticker to the drywall in the garage but overall very satisfied and would use again.
- Tim W
Product:
Glastonbury, CT
Good professional service. Took time to explain.
- Patricia Fitzgerald
Rocky Hill, CT
Rich contact ed me when he was on the way and came on time. He was very nice and explained what was needed to fix my issue.
- Peter Garzone
Product:
Cromwell, CT
I had no idea where to begin to find a garage door company so I did a google search. Immediately I was attracted to their webpage and how easily it was to navigate. I liked their many locations and one in my area. I called and a “live” person answered the phone, another plus. They were able to fit me in within two days and that was also during a holiday week. They gave me a two hour time frame which I felt was very reasonable. Once the service person realized that he would probably be late he called me with plenty of notice so I didn’t waste my day waiting around. He told me the new time that he would be there and he was there at that exact time. I didn’t mind the delay because I appreciated the phone call. Communication is key and that’s what I got. Once he arrived he evaluated the situation he explained everything in detail and remained within my budget. He was professional, kind, And courteous and got the job done. Once he was done he showed me exactly what he did and left his card for future purchases. Overall my experience with this company was very positive. I would use them again and absolutely recommend them. Thank you
- Laura Maturo
Rocky Hill, CT
Once again excellent service and earlier than expected. This is the second time that we have used Precision. The technician was knowledgable and very professional. The work was done in a timely manner and allowed us to get on with our day and get our cars out of the garage. I will call Precision again. Thank you very much.
- Donna Faulkner
Cromwell, CT
Timely and courteous service. Very satisfied.
- Gerald Brunetto
Colchester, CT
Friendly and courteous. Thoroughly explained everything and explained what I should look for and be prepared for in the future. Thank you so much Chet!
- Lindsay Errico
Product:
South Glastonbury, CT
Incredible job!!! Extremely professional knowledgeable and efficient
- Christine Goodwin
Marlborough, CT
Chet Shrader the service technician was awesome!
- Lucian Lombardi
Product:
Colchester, CT
Chet is great mechanic and salesman. Knowledgeable, efficient, friendly and top notch professional. Sure wish our oil burner and water system people were like him. Sure makes you feel like we got our money’s worth.
- Red Laursen
Product:
Portland, CT
Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.
- Peter Piacente
Product:
Cromwell, CT
I've been using precision overhead door for about 15 years for multiple purposes. They have always been professional, on time, great workmanship and customer service. Thanks for your help today Chet.
- Joyce Walter
Product:
(860) 269-4366
(860) 269-4366(860) 967-3192
(860) 967-3192(860) 316-4123
(860) 316-4123(860) 269-4366
(860) 269-4366(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 316-4123
(860) 316-4123(203) 901-1320
(203) 901-1320(860) 787-5169
(860) 787-5169(860) 264-4150
(860) 264-4150(860) 910-4651
(860) 910-4651(860) 787-5169
(860) 787-5169License
CT License# 0624720
The company responded promptly to a broken tension spring! Chet came and after assessment provided reasonable quotes and an assessment of both our garage door mechanisms due to age, they definitely needed upgrades. He performed all the agreed-on work and explained care and maintenance, he was friendly professional, quick and extremely knowledgeable. We would not hesitate to use this company and Chet again.
- Karen Summit