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Read what people are saying
about Precision Garage Door in:

Windsor Locks | Enfield Area, CT

Precision Garage Door of Connecticut
has received 125 reviews, averaging 4.89 Stars:
Review:

Great service. Quick to respond to set up an appointment, arrived on time, and knew their stuff. The repairman (Ed) was easy to work with and gave plenty of information regarding my options for the needed repair. Will definitely use them again.
Tom
Service Provided:
Broken Garage Door Spring Repair
Review:

Chet was great. Told us exactly what was wrong and explained the different options to fix. Work was done in a timely fashion and was no mess.
John Hay
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very satisfied. Thank you ????
Joann Passeri
Service Provided:
Garage Door Repair
Review:

I chose Precision after review of their website indicating around the clock service. The hardware of the door opener had corroded due to rust on track caused by faulty installation of vinyl siding which allowed water leakage. The cable snapped from the rusted spring. The technician Ed explained in detail what the issue was and quoted the required work upfront. I was very satisfied with the experience from scheduling the appointment to the quality of work performed. I highly recommend Precision.
Mary Jenkins
Service Provided:
Broken Garage Door Spring Repair
Review:

Great service. Tech arrived on time and completed the repair.
Al Rubino
Service Provided:
Garage Door Opener Repair
Review:

`The service technician was prompt, courteous and professional. I would not hesitate to recommend Precision Door Service to my friends and neighbors.
Don Maurus
Service Provided:
Broken Garage Door Spring Repair
Review:

You get 5 Stars. Chet was very helpful and knowledgeable. We were pleased with his work. We were happy with same day service.
Janet Carlton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very satisfied with the service.
Sally Terry
Service Provided:
Garage Door Opener Repair
Review:

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.
Scott Proulx
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.
Ray Bonner
Service Provided:
Garage Door Opener Install
Review:

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.
Brian Toegel
Service Provided:
Garage Door Repair
Review:

5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.
Michael Curtin
Service Provided:
Garage Door Repair
Review:

The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
Benson Horowitz
Service Provided:
Garage Door Repair
Review:

installer was on time, explained the problem. and completed work in a timely manner, good personality
Randolph Scott
Service Provided:
Broken Garage Door Spring Repair
Review:

Ed from Precision door service was very professional, he gave options to fix the door and immediately got the job done in a cost effective way. Very satisfied with the service.
Sathish
Service Provided:
Garage Door Repair
Review:

Your technician, Jay, was very polite, answered all my questions and did a great job. Thank you. I would recommend Precision to anyone. Actually, you were recommended to me by a neighbor who was pleased with your service.
Beverly Norton
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician, David, called in advance, arrived when he said he would and did a full assessment and recommendations, clearly explaining everything. He performed the requested service quickly, finishing ahead of his estimated time.
Tom Wilhelm
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Not only was I pelased, but I recommended you to someone.
Sally Terry
Service Provided:
Install Garage Doors
Review:

Ed came out and provided warranttee work within one hour of my call. A job well done
William Emmons
Service Provided:
Garage Door Opener Repair
Review:

Ed the technician called and asked to come early which was great. He fixed my issue in minimal time. Thanks Ed
Bill Hanson
Service Provided:
Garage Door Opener Repair
Review:

Ron Lecour came out to give an estimate and was very professional. He also came out and just did an install of new garage doors. He is easy to get along with and arrived when said would. Very impressed by his work ethic and care in installing garage doors. Would definitely recommend your company and Ron to others.
Linda & bruce Angell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The installer was very courteous and explained his evaluation of the existing door condition prior to the door opener installation. The installation was completed within a short time. Post-installation, he explained all of the features and demonstrated the operation of the door. Overall, very satisfied with the work performed.
Judith & maurice Devin
Service Provided:
Garage Door Opener Install
Review:

Prompt, courteous, neat and professional. My new Garage Doors look fantastic. Could not be happier!
Stephen Shura
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Garage door was stuck and would not close. I could not leave my house open to the elements. On top of that, had an afternoon wedding to attend. When I called Precision they had no techs available until the next day. I explained my dilemna and the had a tech at my house within the hour. They secured my garage and gave me a great quote to repair or replace. Job well done with impeccable service!
Dwight Bolton
Service Provided:
Broken Garage Door Spring Repair
Review:

Yes, same-day service is important to me. And your background checks and drug checks of employees is very important!
Mary Ann Elliott
Service Provided:
Garage Door Opener Repair
Review:

I was extremely happy with the service Dave provided. He called before he came. Once arrived he assessed the garage door issue and provided a lower cost to repair than I had expected. Dave was professional, helpful and thorough. I would highly recommend Precision to neighbors and friends. Thanks for a pleasant experience!
Jean Pettit
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I was really pleased with Dave's professionalism and his knowledge of the business. I look forward to utilizing your companies services in the future.
Tyrone Canino
Service Provided:
Garage Door Repair
Review:

I was sold a bill of goods that was nothing more than springs and new rollers for $600. Very good sales person but felt ripped off for parts that cost no more than $80.
William Emmons
A Response from: Walt Arvin

I am very sorry you feel you were over charged. However, your statement regarding what you received is not accurate. We did a complete overhaul of your door. This service included replacing all the vital parts that make your door operate safely and effortlessly. The parts we replaced included the springs, lift cables, safety cables, rollers, and cast iron pulleys. Your door is now better than new -- that's why we provide a 5 year warranty (which is anywhere from 5 to 2-1/2 times longer than the warranty you get from most new doors. To be fair, your estimated price was for Home Depot quality parts -- which come with a 90-day warranty. The parts in way are comparable. Again I am sorry you feel that the price was high. Please be comforted in knowing that you have a safe, well functioning door that will give you peace of mind for years and years.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Door spring broke. Called Thursday night and technician was there right in time per appointment Saturday. Ordered new doors with new garage openers. Very exciting!!
Beverly Matthews
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

The tech, Dan, was very knowledgable and helpful and I ordered two new doors to be installed in teo weeks.
Benson Horowitz
Service Provided:
Garage Door Repair
Product:
Garage Doors
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