WITH 2,283 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Brian Fisher
Average: 4.88 stars
Brian Fisher's Bio:
Brian lives with his wife in central Connecticut. Brian owned and operated his own garage door company near Chicago Illinois for 5 years. Brian loves working with his hands and on his cars. Brian earned a BA in business management from Aurora University.
Newington, CT
I apologize if you felt the we didn't communicated well on the phone. It is impossible for somebody to diagnosis your garage door issue over the phone. Our customer service staff is the best trained and many have over 10 years of experience, but they can only listen to your description of the problem and then give you ideas of what to look for. That's why they are really explaining our process that the technician will go through when at your house. This way you will feel confident that we've really taken the time to properly assess your door and give you options designed to fix the door to the level you want.
Product:
Hartford, CT
Very efficient, very fast, done in about 20 minutes! Thanks for the good service.
- Joan Morrison
Weatogue, CT
Did not see advertising. Called you because you were out in December was hoping that the work in December would have been gaur rented but it was not and had to pay again for the same problem 10 weeks later
- Geoff Graham
Thank you for your comments and business. Our records indicate that the first time we came out to your house you had an issue with your safety eyes -- they were not aligned and as a result the door would not close properly. We also suggested other work as your pulleys were starting to split and was grabbing the cables -- causing the door to not close properly. The second time we came out the door was having issues due to the pulleys. We fixed that issue.
Enfield, CT
Good friendly service and good advice on keeping my garage doors in good condition. Would definitely recommend.
- ian Mancinelli
Cheshire, CT
Brian was very friendly and knowledgeable. The problem of the broken spring and the cables wrapping the pulleys was fixed in a very timely manner. I will recommend your company to any of my friends should the need arise for any repairs or installations. I would not hesitate to use your company in the future.
- Douglas Cummings
East Hartford, CT
I was given a time slot of 1-3 for my service request, was disappointed when after I called was told that the service technician would be running late. The service technician did come over sometime after 4 o'clock. Cream on top was that when I asked for some help with the service charge seeing as the experience was poor - I was still charged $50 for a technician essentially telling there was nothing they could do.
- Tim Munsie
Thank you for your comment. I am sorry that we were unable to keep our promised service time frame. Our technicians try their best to keep to their schedule, but some jobs take longer than expected. I am sorry that the office or the technician did not call you to inform you of the delay. Our normal service charge is $79, so we did reduce the rate by $29 (or a 37% reduction).
Bolton, CT
Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.
- Margaret Foran
Bolton, CT
Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.
- Margaret Foran
Bristol, CT
Garage door is better than new. Thank you very much
- John Cassidy
Product:
Weatogue, CT
Excellent customer service from setting up the appointment to the day of service. Would recommend to others for future service.
- Joe Kelleher
Farmington, CT
Fast service, came out in less than a day, and they even came out during a snowstorm! The service technician was courteous, and completed the job quickly and efficiently. I would not hesitate to call this company again.
- Ina HARRIS
Somers, CT
Brian diagnosed the problem with the door in 10 seconds, and had it fixed in a half an hour. I couldn't be more pleased that I called.
- Matthew Hull
Branford, CT
Brian was very professional and provided exceptional service. I was very impressed that he took the time to explain what he was doing as well as products available without being pushy. In the future I will be using your company because of how Brian F. was able to fix my current issue and provide what to expect in the future with my older garage door. He was very timely and efficient and your service was complete. Thanks
- Joel Paul
Bristol, CT
My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.
- John Ryng
Product:
South Windsor, CT
Timely, great service. Thanks!
- Lavina Gagnon
South Windsor, CT
The technician was professional and knowledgable. He did not pressure me to buy something I did not need.
- Dawn Van den eynde
West Simsbury, CT
Snow storm or not.......even though my garage door wouldn't work.....Precision did!!!!!!! My garage door opener was 17 years old and decided to call it quits( of course it decided not to work during the snow storm when I needed it most). No other company braved the weather. We had technician Brian Fisher. Brian installed our new unit without a hitch, expeditiously and professionally. Brian explained the whole system and showed why Precision deserves 5 stars, which I should mention I dont give out lightly!!!! Thanks for the rapid response!!!
- Larry Morris
Product:
Avon, CT
Very prompt, responsive, reliable. The door was high quality and installation timely and well done!
- Shelley Green
Product:
Waterbury, CT
The technician was very knowledgeable and gave us prices on repair or replacement. We chose replacement. It was done neatly and in a timely manner. I would not hesitate to recommend you to all. Brian explained the use and warranty to us. Best of all, we liked your e-mail showing us who would be coming to our home. Thank you
- Tony Ciarlo
Product:
Manchester, CT
Brian was very good. He came out on time and did his job professionally. I would recommend him and Precision to any of my friends.
- Thomas Battagler
Bolton, CT
Based on our experience with Brian, we can confidently recommend Precision to our friends and neighbors. Brian arrived when promised, promptly diagnosed the problem, and made the necessary repair. And at our request, he also supplied us with two universal two-channel remotes that have added a new level of convenience. Excellent service at a fair price.
- Dean Jorgensen
Product:
Avon, CT
My 2 garage doors needed some small preventative maintenance adjustments and Brian did a great job in accomplishing that task. Important too, he showed up on time and as scheduled. Tim
- Timothy Curran
Meriden, CT
Brain did a great job. I felt he was very knowledgeable and i didn't feel pressure to buy anything. He explained what was wrong with my door and gave me several options. I chose option 2 and he had the job finished in 25 minutes. Thanks for sending Brian.
- Ernie K
East Hartford, CT
I was super pleased with the services performed on my garage door. The technician (Brian) showed up on time and was extremely knowledgable, He was very courteous and respectful the entire time , especially once he discovered I was a veteran and gave me a discount for serving our country which meant a great deal to me, so I salute Precision Garage Door and Brian Fisher(tech)for going above and beyond and a job well done!!!!!
- Frank Drennen
Glastonbury, CT
very happy with the quality of service and that he arrived early
- Alan Pepper
Windsor, CT
My technician was excellent. He was prompt and despite the fact that there was construction going on in my condo complex, he had no issues reaching me. My issue was resolved quickly and without fuss and price was more than reasonable. I would absolutely recommend Precision Door to anyone I know! Thanks very much!
- Katelyn Bellingham
Rocky Hill, CT
Brian Fisher repaired the door by replacing the door springs. Brian was very efficient did the work in a timely fashion. Very personal guy.
- alan cortemanche
Wallingford, CT
Brian showed up on time and promptly fixed my garage door. He was very professional and very informative. Would certainly use you again.
- Josh B
Hartford, CT
prompt friendly service. had a problem with my garage door opener which required a new part. Was fixed within the hour.
- Denise Merrill
South Windsor, CT
I called you at 6:30 expecting to leave a voice mail, but a nice young lady answered the phone and said you could come out first thing in the morning. Brian arrived at 8:45 and had my door opened within 5 minutes. Another 20 minutes and it was working better than ever. Brian explained his recommendation and asked me what I wanted to do. He didn't try to oversell me and respected my desire to do less than a complete fix. I really appreciate his integrity and his enthusiasm in wanting to make my door as good as it could be.
- Madison G
License
CT License# 0624720
Service technician was very knowledgeable and pleasant to work with. The estimate was not very well communicated over the phone before the technician came to the house. Also person on the phone did not make us aware that there was a discount for cash payment.
- Mark Aprea