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We chose Precision Doors because they had serviced a prior problem several years ago and we were very satisfied. This call for service was equally as positive. Ed was not only on time but called to ask if would be convenient to come early. His friendly demeanor and solid advice was welcome and he completed the installation of the required part promptly. B.R. Simsbury

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Ed was on time (called ahead and was able to be here earlier than scheduled) which was good. Was very professional and I appreciated the fact that he explained what he was doing and why and how as he was doing it. (replaced torsion(?) springs)

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Walt is very friendly, explained everything well.

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I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.

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Excellent service!! Arrived on time and was most helpful in fixing the problem!

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Ed from Precision door service was very professional, he gave options to fix the door and immediately got the job done in a cost effective way. Very satisfied with the service.

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I wish all the trades people were like Ed.

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Ed did an awesome service. He is knowledgeable and helpful. I am highly satisfied with the service.

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I chose Precision Garage Doors because they do (EXCELLENT) work,friendly & are Highly experienced with Garage Doors. I would highly reckcomend Precision Garage Doors to my relatives & my neighbors Thank you for you service. Sincerly Bill Strait

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Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!

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Ed came out and provided warranttee work within one hour of my call. A job well done

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I had the pleasure of having Ed Dombrowski replace my garage door open. He was very professional, friendly and efficient.He gave me instructions on operating the new system . I highly recommend your company. Thanks Ed

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Great job by Ed, he was quick and efficient and very professional. Inform me of what happen and what he was going to do to get the door up and running. Did not try to push anything I did not need. Great Job all around

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Ed the technician called and asked to come early which was great. He fixed my issue in minimal time. Thanks Ed

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Fast response, reasonable price, Thanks

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Prompt, knowledgable, professional and courteous, Ed knocked it out of the park!

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Ed was extremely professional and helpful! Definitely would recommend this company.

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Ed Dombrowski arrived on time, assessed the situation and told me it would be best to replace my 25 yr old opener. He explained the advantages & safety features of the new one and in less than 1 hr he had installed and explained the key pad and remote controls, cleaned up everything and was gone. He wasted no time and didn,t forget anything. Very pleased with service!!!

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Fast response. Quickly executed repair and rebuild at a fair price. With what appears to be a decent warranty. Let's see what happens when it gets a little time.

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Great service and Ed is a wonderful and informative technician. Really good interaction and the office was kind enough to address my request after.

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Simply outstanding service. Tech showed up in less than 24 hours. Door was fixed promptly.

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Easy appointment time, technician Ed showed up ahead of schedule and got the job done perfectly. Ed was courteous and knowledgable, pleasure to have around, definitely recommend!

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Ed was great; efficient and informative, doors are repaired!

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One of the springs broke on one of my garage doors. I called Precision and got an appointment for the next day. Technicians called and arrived about 20 minutes early, examined the door with the broken spring and also pointed out fraying cables and issues on the other door. Fixed both doors and while the invoice was twice what I had planned, after 25 years of use, both doors needed to be fixed and updated. We are very pleased with everything except the lack of a "BUY ONE GET ONE FREE" special. I have used Precision three times now (twice for my daughter and once for us) and I wouldn't use anyone else.

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I was extremely satisfied with Precision. Ed came over and was very professional, direct and friendly. He took the time to troubleshoot my problem and fixed it . . . without me having to incur the expense of purchasing a new motor or motherboard. I had ANOTHER company out who seemed to focus on selling me a new motor without doing legitimate diagnosis. Well . . . I called Precision to get a second opinion and sure enough my instincts were right. First time for everything. I did NOT need a new motor.

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Had to change the time of my appointment and it was done with no hesitation at all. The guys were prompt and explained all that needed to be done so my door would be safe. Very courteous and worked efficiently.

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Garage door was stuck and would not close. I could not leave my house open to the elements. On top of that, had an afternoon wedding to attend. When I called Precision they had no techs available until the next day. I explained my dilemna and the had a tech at my house within the hour. They secured my garage and gave me a great quote to repair or replace. Job well done with impeccable service!

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Excellent service, friendly and timely

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This was our first experience with Precision. It could not have been better. Your service person, Ed, clearly knew his business and solved our problem promptly. On top to that, he was just a nice, friendly person. He represents your company well. A true professional. I hope we have no more problems for a while but, if we do, we have full confidence that Ed - and probably his teammates - will solve them. Robert Kenagy Simsbury

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Ed was great. He was prompt and extremely knowledgeable and friendly. He made what seemed like a big deal to me a quick and easy fix. Would highly recommend him to fix anyone's garage.