Garage Door Repair in Berlin, CT

Larry Ouellette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet shrader was a awesome technician and I definitely want him for any other things that I need. And he did a awesome job fixing everything. He is a great technician.

Jon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich provided great service. Very professional and thorough. I highly recommend Precision for all garage door needs.

Jill Zup

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience with Precision. Chet S was very knowledgeable and professional. Will definitely recommend the company and keep using for all my garage door needs.

Shana Manafort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for fixing my garage door. Everyone was kind and made sure I know what was going on.

Earl Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gerry solved my problem quickly and effectively

Patricia Checko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, prompt and great job!! Thank you

Linda Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very informative on explaining the use of the doors. Very pleased with the outcome

David Zielke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech that came out was honest about the recent increase in price. So I could make my decision on the job, which I did. He did quality work and explained the process. I’d recommend Precision.

Ronald Mals

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, Precision Door was great! Ed fully explained options and was helpful in the decision making. Aaron, the installer, was friendly and explained everything and answered all questions. He did an excellent and professional install, despite a freezing cold day. Only issue was the delay getting the door but like everything else these days, it was because of supply/distribution issues. But Precision kept me updated I also liked the communication with the appointments by phone and text. Highly recommend Precision Door. Might be a few bucks more but you get what you paid for. Quality material and professional techs. (I had to replace a 15-year old composite door that was quite expensive at the time. That installer would not back the product after it started warping. They also did several hack install moves that I lived with. Comparing Precision Door to B&B Overhead Door is like day and night. Wish I went with Precision the first time!)

Sharon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed was great. He was knowledgeable, efficient, professional, and answered all my questions. I would highly recommend him. As for the company, I was not quoted an accurate price, but since every call is recorded, Ed was able to listen to my call and validate my recollection. I was quoted a service call fee of $110. And to do a “tune & lube,” they quoted me a fee of $49.95, for a minimum total of $159.95. When Ed came he showed me that their tune and lube service is actually $59.95. He then said the company applies an additional labor charge of $88/hour. They charge a minimum of one hour even if it’s a 15 minute service call to do the tune and lube, which I wasn’t informed of when I scheduled the service call. The initial sticker shock of $257.95 (when I expected $159.95) was addressed by adjusting the labor charge after Ed listened to my service call quote, which I appreciated.

Barbara Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As a sole caretaker of a disabled husband, there is a lot I don’t know. Ed came to repair a garage door that wouldn’t operate. I stayed with him while he fixed the door and he gave me an education on how everything worked. He also installed an outdoor keypad that would open all 3 doors with different combinations (awesome). I had to move a car so he could program the third bay but the fob wouldn’t work. Of course he helped me with that as well. Excellent service, options explained, and I would trust this employee more than than any I have dealt with. Thank you PDS and Ed!

Tom C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet was very professional and did a great job explaining all of my options regarding my garage door repair. Would definitely recommend. Door works great now.

Maura Hagert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Lanz did a great job! He was very processional, on time, and did a fantastic job. I would recommend Precision garage doors! I love my door!

Dennis Covini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service. Technician was very knowledgeable , diagnosed the problem and repaired it quickly, at a very reasonable cost.

Esther Veley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job

Frank Mag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Don Holden was assigned to my door today. Professional mechanic. Called me ahead of time and showed up when he said he would. (That is rare these days.) Got the job done in a timely manner. you can tell this guy has been around overhead doors for a while just by watching his routine. Door runs like a Swiss watch. And he cleaned up after himself as well. Cost was a bit pricey, but I guess you get what you pay for. Would def. recommend this company to others.

Donald Grabowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In a few minutes your door technician found the issue with the door and shimmed it up. Thanks

Donald Grabowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.

David Hawkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Haney arrived at the beginning of the 2 hour time window, quickly diagnosed the problem and fixed it. The door now runs smoothly and quietly. Plus he gave me a maintenance tip to keep it that way.

Kathy Nagel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well first of all I would like to comment on the prompt arrival for our appointment. Don was very nice, polite and checked out the whole 3 doors and gave me the estimate right there on the spot. We discussed the order and placed it with a deposit. Thank you for such a professional salesmen.

Paul Ranieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Went to the internet and found your company. First time I've ever used your services. The technician that worked on my problem was very informative and very precise. The end result was absolute perfection. I would highly recommend your services to anyone who experiences a problem with their garage door. It was well worth the time along with the satisfaction received by the completed work. Nice job to Paul and 5 stars to Precision......

Jean Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your service man was on time and polite. He was efficient and told me exactly what I needed and what it would cost. I was very satisfied with the service and would rate this experience as 5 stars. If I'm ever in the market for new doors or need service again I wouldn't hesitate to call Precision.

Jeanne Hotchkiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was very proactive in keeping us updated on his expected arrival time. He was thorough and very professional, as well as personable. I

Donna G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super Professional! So glad he could come out on a saturday!

Cynthia P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous and professional.