Review:

I was very pleased with the service I received. I was able to get an appointment for the next day, Chet came out a little earlier than the time stated, with a phone call beforehand and new right away how to fix the issues. It was quick and got my garage door working again. I would definitely recommend and am pleased I would have someone to use in the future.

Review:

Everything was excellent. Jay who serviced my door was extremely polite and professional. He explained what needed to be repaired and repaired the garage door perfectly. His mannerism and work were very professional and welcomed.

Review:

I was very pleased with the speed of response, level of service and flexibility in determining the time and date for the service. Since I could not be there in person, I left my keys in the mailbox and we communicated by phone. The price was also very reasonable. I will definitely continue to use Precision's services going forward.

Review:

Awesome service. Highly recommend this company. Special thanks to Ron Lecours for setting up a speedy service call and advice on choosing the right garage door opener. Chet was very knowledgeable and awesome with installation

Review:

I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .

Review:

Our new doors are a stunning improvement over our old ones. We are very pleased with the upgrade to our property. It is also nice to have new, quieter garage door openers. Nice! Rolando, who installed our doors, was systematic and painstaking in the care he took to set up the job properly. He was conscientious about keeping his work zone scrupulously tidy and organized. It was a pleasure to look in on him at various points during the installation and see everything looking shipshape. And to add to all of that, he came out and worked hard on the coldest day of the year, without a single complaint. What a guy!

Review:

Ed came. He saw. He conquered. Good job, Ed..!

Review:

I was able to get an appointment to fix our garage door very quickly and Chet came out and recognized the problem immediately. He was able to replace our entire garage door system in an hour. The price was very reasonable for what we got. Would recommend them to others.

Review:

Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.

Review:

Excellent, knowledgeable, friendly!

Review:

Your website was informative and easy to navigate. I was kept informed on who the assigned technician is scheduled to arrive, the estimated arrival time and an online rating of the technician. Jay arrived to my home on time, was extremely professional and did a fantastic job! My total experience from beginning to end was top notch and I would recommend using your company for any future garage door issues.

Review:

Jay came out yesterday and fixed my garage door. He did a great job. He explained to me what he was doing and was very accommodating in making sure I knew what he was doing. I would definitely recommend Precision Overhead Garage to my friends and clients-5.

Review:

I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.

Review:

Excellent professional service.

Review:

I decided on your web page because I felt that it was friendly, let me know exactly who would arrive at my home, and that put my mind at ease. Jay let me know exactly when he would arrive, spent time to make sure my garage door was working properly, and I would certainly reccomend your Company, and would not hesitate to all you in the future, when and if my door needed further repair or replacement.

Review:

When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.

Review:

Jay called in advance. Was on time. Professional. Problem solver. Efficient. Provided confidence. Customer focused. Customer satisfied.

Review:

This was my first experience with Precision and I was very happy with the process. The office-staff answered phones on a holiday and the appointment process/confirmation was painless. Having no prior experience with Precision, I was concerned that I would have to fend off upcharges from their tech on the day of the repair, but thankfully there was none of that. I was very pleased with Jay, who was prompt, knowledgeable, friendly, and handled my repair professionally and with integrity. I'd recommend Precision (and Jay specifically) in the future.

Review:

I know this may seem a bit odd, but I chose precision for two reasons...the bios about the technicians, complete with reviews, and the dogs. It is my belief that "dog people" are good people. Chet was the technician who was sent and he even showed up with a badly hurting ankle that he had sprained just prior to coming to my house. His friendly manner, competence and expertise were greatly appreciated. And I was REALLY impressed by how quickly he was able to put the rollers back on track, thus freeing me from five days of entrapment.

Review:

Jay is so personable, and he has a great attitide. He really cares. Satisfied customer in New Britain! Thanks, Jay!

Review:

What an easy, efficient, smooth transaction done by Chet in resolving my garage door problem. Thanks for a job well-done and Happy New Year????

Review:

Chet put in a new keypad , motor so we can use garage. He ordered new springs which will be put in as soon as they arrive. Very personable and did a good job. Looking forward to having the job completed.

Review:

I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed

Review:

Your website provided really clear education about insulated doors. Information seemed straight forward, transparent, and gave me confidence that I didn’t have about making a purchase like this. The salesman was nice, helpful, and the bonus was you were having a sale. Purchase was an easy decision. The doors are installed—just fabulous. The installer was pleasant, finished when he said he would. The temperature in the garage is much improved, the doors are as advertised, and the bonus is they are much quieter than the old doors. Thank you!

Review:

Chet was on time and quick to the get the job done. He explained what was wrong well and the job was affordable. Thank you!

Review:

I was truly happy with the timeliness, efficiency, and quality of service. Ed was wonderful. Precision has a great employee!

Review:

Excellent service by Jay. TY

Review:

We were very satisfied with our installer, Orlando. He did an excellent job and fast.

Review:

Chet called and showed up within the designated window. was friendly and knowledgable. Very clear in his analysis of the problem and did the fix in good time. Very professional

Review:

Chet did a great job for us. He was not only professional and conscientious, but was personable and ready to stay to answer every concern and question we had. He went out of his way to be sure we were comfortable with our new unit, even though our many questions probably delayed him for his next job. Employees reflect on their employers, and judging from Chet, this has to be a great organization.