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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 977 reviews, averaging 4.87 Stars:
Review:

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.
John Carew
Chet Shrader Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!
Katheleen Brutt
Jay Janniccio Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technicians:
Review:

Excellent work done by Jay. He was early and satisfied all my requirements.
Sal Lopisi
Jay Janniccio Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.
Gary
A Response from: Walt Arvin

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
Joseph Malena
Service Provided:
Install Garage Doors
Review:

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.
Hal Pedersen
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Jay was great. Good guy. Personable. Professional.
John Sanchez
Jay Janniccio Service Provided:
Install Garage Doors
Technicians:
Review:

Absolutely excellent service from Chet and Precision Door!
Emily
Chet Shrader Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.
Brian Toegel
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Review:

5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.
Michael Curtin
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Chet was very courteous, prompt, professional and informative. My family and I appreciated him telling us our options . We would recommend Precision to everyone.
Kathy R
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I believe we have used them a few times and before and the service is excellent.
Jay Vadiveloo
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Ron our installer was awesome ! He was knowledgeable and friendly! He was a perfectionist and would recommend to everyone! We were recommended through our neighbor !!! Awesome thank you Ron !!!!
Claudia Kipp
Ron Lecours Service Provided:
Install Garage Doors
Product:
Garage Doors
Management:
Review:

Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.
David Cotton
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
Benson Horowitz
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Date: 05/05/2018
Garage Door Repair
,
Review:

Quick appointment made, call received when 20 minutes out, friendly pleasant service. Oh - and an easy repair! Thank you!
Anne Walling
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

installer was on time, explained the problem. and completed work in a timely manner, good personality
Randolph Scott
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.
Michael Keeney
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Date: 04/30/2018
Garage Door Repair
,
Review:

Excellent informative website. Person who answered phone was polite, patient, and provided comprehensive information. Technician was courteous, patient, explained everything, had all required supplies and logistics, and left the worksite clean and orderly. Best of all, the garage door works and left us with a feeling o confidence.
Thomas
Chet Shrader Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

I just had an estimate completed by a member of your company. He was very nice and professional. I believe his name is Jay Jannaccio. I will be deciding if I will be going forward with the replacement in the next day. Just wanted to let you know you have a very good employee in Jay.
Aldo Romano
Jay Janniccio Service Provided:
Install Garage Doors
Technicians:
Review:

Our technician, Jay, was terrific. We are selling our home of 43 years and needed to be sure our door openers were in good shape and we needed new remotes as ours hadn't been used for years as our cars have them installed from the factory. Jay provided excellent advice and programmed each of the remotes for us. We feel confident the new owners will have fully operational openers and remotes.
Warren Logee
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

Excellent service!! Arrived on time and was most helpful in fixing the problem!
Elaine Howland
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Courteous and willing to help.
William Ziedman
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

Amazing service! Chet was courteous, sincere and professional.
Marcia Perel
Chet Shrader Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Precision Garage Doors stands behind their work. I appreciate their professionalism and prompt service to adjust my new doors post installation. Thank you!
Brenda Conti
Chet Shrader Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Ed from Precision door service was very professional, he gave options to fix the door and immediately got the job done in a cost effective way. Very satisfied with the service.
Sathish
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

I wish all the trades people were like Ed.
John Parsons
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Your technician, Jay, was very polite, answered all my questions and did a great job. Thank you. I would recommend Precision to anyone. Actually, you were recommended to me by a neighbor who was pleased with your service.
Beverly Norton
Service Provided:
Broken Garage Door Spring Repair
Review:

Local
Steve Cassano
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Ed did an awesome service. He is knowledgeable and helpful. I am highly satisfied with the service.
Roopak Hooda
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
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