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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 990 reviews, averaging 4.87 Stars:
Review:

Jeff was great replacing and repair my door at my home. Thanks so much went above and beyond to ensure all my needs were meet. Thanks again
Dennis Usky
Chet Shrader Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Excellent service. Tech was very nice and did a great job-5 stars.
James Hengoed
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Wonderful service from the time the representative came by to show us samples and give us a quote to the installion of the doors once they were delivered. Very efficient and pleasant to deal with. I highly recommend them!
Jim Maggart
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.
Archer Edgar
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Chet was outstanding. Very professional, punctual and honest. I would recommend him.
Robert Mason
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.
Richard Lawrence
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Very satisfied with the service.
Sally Terry
Service Provided:
Garage Door Opener Repair
Review:

Arrived on-time, recommended what should be done and did it very quickly and well.
Barbara Carson
Chet Shrader Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

Had new hardware and a new opener installed on our 18 year old garage doors. Service was on time and work was exceptional. A few weeks later the wall mounted opener quit working. I called and the technician came out the next and repaired it at no charge. Great response. Thank you.
Scott Stafford
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.
Scott Proulx
Chet Shrader Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.
Ray Bonner
Jay Janniccio Service Provided:
Garage Door Opener Install
Technicians:
Review:

Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.
Richard Levene
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Review:

5, great friendly repair tech. Prompt service . No complaints at all ! :)
Lisa Cioto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.
John Carew
Chet Shrader Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!
Katheleen Brutt
Jay Janniccio Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technicians:
Review:

Excellent work done by Jay. He was early and satisfied all my requirements.
Sal Lopisi
Jay Janniccio Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.
Gary
A Response from: Walt Arvin

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
Joseph Malena
Rolando Chaparro Service Provided:
Install Garage Doors
Technicians:
Review:

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.
Hal Pedersen
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Jay was great. Good guy. Personable. Professional.
John Sanchez
Jay Janniccio Service Provided:
Install Garage Doors
Technicians:
Review:

Absolutely excellent service from Chet and Precision Door!
Emily
Chet Shrader Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.
Brian Toegel
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Review:

5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.
Michael Curtin
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Chet was very courteous, prompt, professional and informative. My family and I appreciated him telling us our options . We would recommend Precision to everyone.
Kathy R
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I believe we have used them a few times and before and the service is excellent.
Jay Vadiveloo
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Ron our installer was awesome ! He was knowledgeable and friendly! He was a perfectionist and would recommend to everyone! We were recommended through our neighbor !!! Awesome thank you Ron !!!!
Claudia Kipp
Ron Lecours Service Provided:
Install Garage Doors
Product:
Garage Doors
Management:
Review:

Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.
David Cotton
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
Benson Horowitz
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Date: 05/05/2018
Garage Door Repair
,
Review:

Quick appointment made, call received when 20 minutes out, friendly pleasant service. Oh - and an easy repair! Thank you!
Anne Walling
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

installer was on time, explained the problem. and completed work in a timely manner, good personality
Randolph Scott
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
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