Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Alan ONeill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet, your Service Technician, was prompt, very informative and very professional. He answered all my questions asked and provided me info. on normal upkeep. My garage door works like a charm now and has saved me any future worries. Hopefully it wont be for a while, but if any issues arise, I will definitely be contacting your company again. Thank You!

K. Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision more than once for garage door maintenance and repairs. The technicians arrive on time, they are very knowledgeable, professional and happily answer all my questions - I have had different technicians each time. They do quality work and take great care to ensure no contact with personal items (cars, tools, etc) in the garage. They installed different parts of the door mechanism due to an accidental crash which then worked better than before the crash! I highly recommend them to anyone needing installation, repairs, or maintenance of garage doors!

David Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very competent and quickly diagnosed the problem with my garage door. He fixed it quickly.

David Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech (Josh) that came for our repair was great. He quickly diagnosed the issue, actually had the parts needed on his truck!, and made the repairs in short order. He was polite, easy to talk with and answered all of my questions accurately. Thanks so much.

Ralph Tortora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found company online and needed repairs done ASAP. Technician was able to get us in a day early and made all necessary repairs. Great job and highly recommended!!

Dan P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job as usual. Ive used Precision Garage Door several times- this time an emergency to free my SUV hatch from the garage door. Wish I could give more than 5stars!!

Michael Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling was made very easy along with strong communication along the way. The service technician - Chet Shrader was excellent in understanding the problem and creating a solution. His communication skills were superior.

Jerry Humble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick diagnosed the problem and fixed it promptly. I have been satisfied with the prompt response and service each time I've called.

Jennifer Rindfleisch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was given a 4 hour window , they communicated very well and sent a update when the technician was on their way. Josh got here, checked everything out, showed me what the problem was, quoted me and fixed it quickly. He was nice, professionally and didn't over complicate it. I'd recommend and use again.

John M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Josh V. arrived on date and time scheduled with all necessary equipment and supplies to swap out a twenty year old failed opener. He also checked and adjusted all garage door parts and mountings. The new opener is excellent and has many new features the much older unit did not have. I am glad I did not attempt this myself as the manual with installation instructions is horrifically complex. Pricing was within the range I anticipated.

Michael Callahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh was very helpful and got the job done efficiently. Expensive, but eficiently.

Richard Dalenta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua was efficient and professional. He answered all my questions and gave me advice on ongoing maintenance.

Bob Loubier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was very good and professional. He is an asset for your company.

Thomas Midney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled job within 4 days of door cable breakage, arrived on time and soon determined the problem, then quickly made the needed repairs. rebuild came out great - very satisfied.

Dan Goslicki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worker did a great job and was very kind, pleasant, helpful and sensitive to the needs of the elderly. Thank You! Dan

Shawn Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, on time, and replaced my springs. Josh was the technician very friendly and knowledgeable. Great experience all around. Keep up the great work!

Richard B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with Precision. It was easy to schedule the service call and there were helpful follow-up reminders about the appointment day and time. The technician, Chet S., was terrific. He was courteous, professional and clearly very knowledgeable. He took his time to thoroughly evaluate my garage doors and openers and then made excellent recommendations to address the problem I was having. He was pleasant to talk with and very patient when answering questions. I will continue to use Precision in the future and hope they send Chet when I need service again.

Pasquale Vignone III

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very easy to make an appointment on the website. Josh came out the day after making the appointment. Josh is a top notch professional person. This is the second time Josh has been to our house. First time was four years ago when Josh did an outstanding job fixing our garage doors. This visit was a minor fix to a garage door rail that was not working properly. Very satisfied with the service provided by Josh.

Maria Peak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could give zero stars I would. It has been over two months since we placed a deposit for a garage repair and NOTHING! We keep getting bounced around when we call customer service. When we do speak to someone they say they have no idea where the part is and that they’ll call us back. No one calls us back. Beware of being scammed by this company.

John Bouchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just wanted to send a quick note to tell you how happy I was with the job your company did fixing my garage door. Rich Netto did an excellent job and explained in detail what my options were and the cost of each one. He completed the job in a short period of time and knew how to fix the problem. One additional point is that Rich was able to come and fix my door the SAME day that I called vs other company's that I called before finding Precision, that at best were only able to put me on a two -three day wait list. I will tell any one of my friends who needs to have a repair done on a garage door to call Precision Garage Door Service. Thanks again, you guys are great. John B.

Mai Cheung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are so grateful with the fast and friendly service, the technician explained everything clearly and detail. He knows the problem and solves professionally. We have 100% confidence in the services.

Wayne Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service this company provides. They scheduled a appointment the same day we called. Came exactly when they said they would and did a great job correcting our problem. Thought the issue was only minor said they were glad we called so it didn’t get worse. Very pleased with this company all the ways from sales to customer service. Service man also explained everything he did and why he did it. He was very professional. Thanks Again!!!

Anne Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time . Good work. Courteous customer service and technician.

Mark Hammond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door replaced my two door openers. The technician was a real pleasure to work with. the service was performed perfectly and without issue. I would highly recommend this team for garage door service. I am a repepat customer for different issues and they handled each issue flawlessly.

Lisa Z.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We selected Precision to repair our garage doors based on previous customer reviews. Our service rep - Chet - was very efficient and professional. He made repair recommendations without any pressure to select one higher priced repair versus a lower one. He cleaned up and answered all of our questions before leaving. Chet was a pleasure to work with and I would definitely recommend Precision’s services; and would not hesitate to use them in the future.

Brenda Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worst experience I’ve had. The next day the garage door stopped working and wouldn’t open. I couldn’t get my car out of the garage. Company was very unresponsive to fix it. This was about the fifth time I’ve used the company and it will be my last.

Robert Eldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expert feed-back regarding purchasing and installation for new garage door.

Jerry Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided quick service for a problem with my door not closing completely. Easy to make an appointment even though I was calling after hours. They provide reliable text confirmation and text updates for the arrival time. As always Chet, the technician who has maintained our doors for several years, explained everything very clearly and outlined all the options. A quick and efficient repair at a very fair price.

Rockwell Marsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet was very good. Knowledgeable and prompt. Now I know everything that is wrong with my garage doors and might have to fix down the road. LOL. But I now have my busted springs and cables fixed. Thanks!

Layne Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich Netto does quality work. He came to replace my garage door motor, the outdoor keypad entry, the inside button on the garage wall, and provided 2 new remotes for entry. Rich had also been here 2 years before, replacing other components like springs, pulleys, and other hardware, and did a great job then. Rich is very punctual, and on this recent repair, he was ahead of schedule and asked to come early. His work is precise, his communication is great. I really cannot ask for more. Because of Rich, I will always recommend precision garage door. Rich definitely puts the word "precision" in precision garage door.