Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 2

Pasquale Vignone III

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very easy to make an appointment on the website. Josh came out the day after making the appointment. Josh is a top notch professional person. This is the second time Josh has been to our house. First time was four years ago when Josh did an outstanding job fixing our garage doors. This visit was a minor fix to a garage door rail that was not working properly. Very satisfied with the service provided by Josh.

Maria Peak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could give zero stars I would. It has been over two months since we placed a deposit for a garage repair and NOTHING! We keep getting bounced around when we call customer service. When we do speak to someone they say they have no idea where the part is and that they’ll call us back. No one calls us back. Beware of being scammed by this company.

John Bouchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just wanted to send a quick note to tell you how happy I was with the job your company did fixing my garage door. Rich Netto did an excellent job and explained in detail what my options were and the cost of each one. He completed the job in a short period of time and knew how to fix the problem. One additional point is that Rich was able to come and fix my door the SAME day that I called vs other company's that I called before finding Precision, that at best were only able to put me on a two -three day wait list. I will tell any one of my friends who needs to have a repair done on a garage door to call Precision Garage Door Service. Thanks again, you guys are great. John B.

Mai Cheung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are so grateful with the fast and friendly service, the technician explained everything clearly and detail. He knows the problem and solves professionally. We have 100% confidence in the services.

Wayne Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service this company provides. They scheduled a appointment the same day we called. Came exactly when they said they would and did a great job correcting our problem. Thought the issue was only minor said they were glad we called so it didn’t get worse. Very pleased with this company all the ways from sales to customer service. Service man also explained everything he did and why he did it. He was very professional. Thanks Again!!!

Anne Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time . Good work. Courteous customer service and technician.

Mark Hammond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door replaced my two door openers. The technician was a real pleasure to work with. the service was performed perfectly and without issue. I would highly recommend this team for garage door service. I am a repepat customer for different issues and they handled each issue flawlessly.

Lisa Z.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We selected Precision to repair our garage doors based on previous customer reviews. Our service rep - Chet - was very efficient and professional. He made repair recommendations without any pressure to select one higher priced repair versus a lower one. He cleaned up and answered all of our questions before leaving. Chet was a pleasure to work with and I would definitely recommend Precision’s services; and would not hesitate to use them in the future.

Brenda Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worst experience I’ve had. The next day the garage door stopped working and wouldn’t open. I couldn’t get my car out of the garage. Company was very unresponsive to fix it. This was about the fifth time I’ve used the company and it will be my last.

Robert Eldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expert feed-back regarding purchasing and installation for new garage door.

Jerry Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided quick service for a problem with my door not closing completely. Easy to make an appointment even though I was calling after hours. They provide reliable text confirmation and text updates for the arrival time. As always Chet, the technician who has maintained our doors for several years, explained everything very clearly and outlined all the options. A quick and efficient repair at a very fair price.

Rockwell Marsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet was very good. Knowledgeable and prompt. Now I know everything that is wrong with my garage doors and might have to fix down the road. LOL. But I now have my busted springs and cables fixed. Thanks!

Layne Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich Netto does quality work. He came to replace my garage door motor, the outdoor keypad entry, the inside button on the garage wall, and provided 2 new remotes for entry. Rich had also been here 2 years before, replacing other components like springs, pulleys, and other hardware, and did a great job then. Rich is very punctual, and on this recent repair, he was ahead of schedule and asked to come early. His work is precise, his communication is great. I really cannot ask for more. Because of Rich, I will always recommend precision garage door. Rich definitely puts the word "precision" in precision garage door.

Craig McGregor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician rich netto was very personable with straight forward pricing, he offered several options and was very honest with the issues I was having with my garage doors. I highly recommend him and this company for any future repairs or garage needs. I will now be using them for any future issues

Roger Carmichael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet was the technician, in my opinion Chet is a very smart and thorough individual. Chet performed a tuneup on my garage door and explained everything he did in real time. He gave me some maintenance tips also. I’ll be calling on Chet whenever the need arises! Chet let me know his exact arrival time 30 or so minutes in advance. 5 star for sure! Roger C

Anthony Scimeca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet was an awesome tech. He came out and was very knowledgeable and observant. Provided me with options, explained all the products the company prefers and why, as well as answered any/all questions in depth and ensured I understood the material provided. He proved the company stands by their workmanship, products, and most importantly their customers. While I still haven’t made a decision on replacing my doors, I am grateful to have spoken with Chet and feel more confident about and comfortable with the whole process. Thanks again Chet, was a pleasure!

Gratien Meda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciate that Precision sent me Richard to give me a free quote. He called me in the time frame before comming. He was very professional and gave me objectively good advice.

Edward Maccio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich did an awesome job. He even waited for me as traffic was terrible getting home.

Elizabeth Alaimo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was done well. Installer was great.

Vincent Mazzaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very helpful and friendly. He was very informative with the service that I needed.

Michael Roy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh Vogel was punctual, efficient, and a consummate professional. I would absolutely use this service again for any garage door issues.

Paul Bernstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener was chirping indicating I needed a new battery. The tech came change the battery and was there all of about 10 minutes. The charge was $323 which I consider outrageous. Additionally, I was told I would have a receipt email to me and I have yet to receive that receipt in order to see a breakdown of those ridiculous costs. I am dumbfounded that precision door wants me to write a review and doesn’t realize that they totally ripped me off.

Sandy & Peter Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service. Chet was very informative about what he was going to provide for us. We needed motors for our garage doors. He did a great job.

Nancy Fennell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The employee was on time, courteous and explained the problem and what he did to correct it.

Gloria Dauphin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good service and communications, good job and friendly person

Anonymous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expectations were met. Problem was solved. Our tech was great and very knowledgeable.

Candieann Martikainen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua called and said he was in the area and could he come to my place earlier in the day than expected. He was polite and worked on my broken garage door for some time. The door was dented and off the track and stuck at the top of the garage. Josh bent and adjusted and fixed the door so it is back up and running. I would highly recommend Precision Overhead Door Service!!

Marylou E.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door wouldn’t close completely, I called Precision. I greatly appreciate the same day service. Josh is a terrific technician. He showed me what the problem was and repaired it quickly. He also looked at my second garage door, diagnosed a similar issue, and took care of that as well. He was friendly and arrived right on time. I’m very pleased with both the service and the repair.

Bob Ahearn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Jim Goodine did an excellent job of realigning my garage doors. They're as good as new.

linda dinapoli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an excellent experience with Precision Garage Door and would recommend them and employee Rick anytime. He answered all of my questions, explained what he was going to do in a polite manner. thank you Linda DiNapoli