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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2277 reviews, averaging 4.89 Stars:
Portland, CT
Avon, CT
Thank you to Josh Vogel who fixed my broken extension springs. Josh was right on time, assessed the damage and walked me through the estimate. He completed the repairs and offered up maintenance tips. Would call Precision for any future issues because of Josh. Really appreciated his professionalism.
- Scott Martin
New Hartford, CT
Great service, Josh explained my options, I went with the maintenance on my garage door and its working good
- Jeff Fabretti
South Windsor, CT
Rich was awesome. Scheduled appointment same day and he came in and installed new motor and provided quality service!
- Brian Malnati
Litchfield, CT
Gerry was fantastic. Very responsive and trustworthy.
- David Santoriello
Product:
Manchester, CT
The technician called me and was able to come out earlier. Explained the problem and recommended I have a structural inspection.
- Rebecca Chapa
Columbia, CT
I had a great experience! Joshua was professional, thorough, and expertly fixed my problem. Going forward, if I need more help, yours will be the first number I’ll call! Highly recommended company! Cathie
- Catherine Rowe
Granby, CT
Found you on line. Rich was great went right to work figured out the problem and then he started to install worn out parts. Door never worked so well. Asked him to check my other door replaced worn out parts. And now both doors work perfectly. Thank you . Highly recommend your company
- Joseph Miller
Avon, CT
The whole process was great. Easy to book online and even came early on the same day. Technician was very friendly and knowledgable. Left us with some extra lube for our doors which needed a tune up. Would definitely use them again.
- Nicole Ashton
Wallingford, CT
Prompt response and quick work
- Tim McMahon
Simsbury, CT
Absolutely best technician Gerard Ouellette did a rebuild of moving parts for our 1970 wood door. He explained work very clearly and spent about an hour making garage door good as new. We will call agin if other door breaks. So pleased!!
- Virginia Earl
South Windsor, CT
On a scale of 1-10, out technician, Rich Netto, is a 100. Extremely knowledgeable and efficient. Thank you!!!
- William Greider
Southington, CT
So appreciative of the excellent service for repair of our garage door. Also chose to have maintenance performed on the other 2 garage doors. P
- Gail Byeff
Waterbury, CT
I would recommend anyone this company, they're very professional and did a very good job.
- Ricky Mohabir
Product:
Derby, CT
Great experience with your technician, Chet. He was very pleasant and knowledgeable. He arrived, diagnosed the problem, gave me options and finished all the repairs in about an hour. I will definitely use Precision Garage Door Service again.
- Ken Sterba
Granby, CT
Rich Netto was prompt, personable and professional as always!
- Don Walcott
Southbury, CT
Chet was courteous, knowledgeable, and a diligent worker. He didn't "lose" the star. That was because of the price. Otherwise, I was more than satisfied with the job and the results.
- Joel Chabon
Marlborough, CT
Great work - quick and easy
- Aimee Cummings
Product:
Windsor, CT
Quick service. Schedule for end of day. He was able to get here sooner. Was repaired within 2 hours of my call. Tech was very pleasant and respectful. Was a little pricier than I had hoped, but considering the quick repair, it was worth it.
- Anthony Visone
West Hartford, CT
Excellent, courteous service. Thank you.
- Lenworth Jacobs
Waterbury, CT
My tech Gerard was awesome .i would give 6 stars if I could .Thank you so much for the quick and efficient service .
- Gerry Joyce
Product:
Manchester, CT
Gerry Ouellette was amazing!!! Informative knowledgeable kind and he was earlier than expected . So grateful for his superb service.
- Kathy Pierce
Wallingford, CT
Chet was very helpful and explained things clearly
- richard Harkawik
Manchester, CT
Chet did fantastic job of diagnosing and correcting problems. Work was completed in less than hour, in frigid cold and poor lighting, and he reviewed all the work with me. All questions were answered clearly.
- Dave Azevedo
Berlin, CT
Chet shrader was a awesome technician and I definitely want him for any other things that I need. And he did a awesome job fixing everything. He is a great technician.
- Larry Ouellette
Bristol, CT
The technician Gerry arrive very quickly after the phone call. Gerry was very knowledgeable about garage doors and knew exactly what the problem was and how it could be fixed. Thank you Gerry and Precision Garage Door Service.
- Shane Desrochers
Berlin, CT
Rich provided great service. Very professional and thorough. I highly recommend Precision for all garage door needs.
- Jon
Barkhamsted, CT
The gentleman that came out was great. I thought the pricing was a little over the top. 149 service charge 150 for labor charge and 250 for parts. When he was here for 45 minutes and I can order the parts full retail from the manufacturer for 102.95. I understand people need to make a living but the markup is insane. I run a service department and if I did this I would have people screaming and yelling and not returning.
- Drew Paris
Thank you for taking the time to post a review. We're sorry that you feel that way about our pricing. While we may appear higher than average, we are considered very competitive when stacked next to our competitors. You will also tend to find parts cost less when purchased at retail versus when going through a full service company such as ours. It's important to recognize that when you hire a company to repair your garage, we are sending a highly skilled technician with years of experience (some with decades) to make sure that your door is repaired correctly on our first visit. If you look through the thousands of reviews we've received, you'll notice that we do have many customers calling us back because of our great team of technicians and the quality of our work. We truly appreciate your business and if you'd like to talk to us more about your experience, please call our office at 978-212-3332.
Farmington, CT
Gerry was very professional and exercised great integrity. Very happy with the service provided.
- Rachel Anderson
Windsor, CT
Chet was excellent. He explained everything in detail, was very personable and professional. The work was done in good time and finally fixed the problem we had been having. I would recommend Chet to anyone needing service on their garage doors.
- B.M.
Service Provided:
Product:
Technicians: Chet S
License
CT License# 0624720
Chet did a great job of explaining everything to me. He was knowledgeable and told me about all of the options.
- Spero Parasco