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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 994 reviews, averaging 4.87 Stars:
Review:

Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.
David Cotton
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
Benson Horowitz
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Date: 05/05/2018
Garage Door Repair
,
Review:

Quick appointment made, call received when 20 minutes out, friendly pleasant service. Oh - and an easy repair! Thank you!
Anne Walling
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

installer was on time, explained the problem. and completed work in a timely manner, good personality
Randolph Scott
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.
Michael Keeney
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Date: 04/30/2018
Garage Door Repair
,
Review:

Excellent informative website. Person who answered phone was polite, patient, and provided comprehensive information. Technician was courteous, patient, explained everything, had all required supplies and logistics, and left the worksite clean and orderly. Best of all, the garage door works and left us with a feeling o confidence.
Thomas Ostronic
Chet Shrader Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

I just had an estimate completed by a member of your company. He was very nice and professional. I believe his name is Jay Jannaccio. I will be deciding if I will be going forward with the replacement in the next day. Just wanted to let you know you have a very good employee in Jay.
Aldo Romano
Jay Janniccio Service Provided:
Install Garage Doors
Technicians:
Review:

Our technician, Jay, was terrific. We are selling our home of 43 years and needed to be sure our door openers were in good shape and we needed new remotes as ours hadn't been used for years as our cars have them installed from the factory. Jay provided excellent advice and programmed each of the remotes for us. We feel confident the new owners will have fully operational openers and remotes.
Warren Logee
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

Excellent service!! Arrived on time and was most helpful in fixing the problem!
Elaine Howland
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Courteous and willing to help.
William Ziedman
Jay Janniccio Service Provided:
Garage Door Repair
Technicians:
Review:

Amazing service! Chet was courteous, sincere and professional.
Marcia Perel
Chet Shrader Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Precision Garage Doors stands behind their work. I appreciate their professionalism and prompt service to adjust my new doors post installation. Thank you!
Brenda Conti
Chet Shrader Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Ed from Precision door service was very professional, he gave options to fix the door and immediately got the job done in a cost effective way. Very satisfied with the service.
Sathish
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

I wish all the trades people were like Ed.
John Parsons
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Your technician, Jay, was very polite, answered all my questions and did a great job. Thank you. I would recommend Precision to anyone. Actually, you were recommended to me by a neighbor who was pleased with your service.
Beverly Norton
Service Provided:
Broken Garage Door Spring Repair
Review:

Local
Steve Cassano
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Ed did an awesome service. He is knowledgeable and helpful. I am highly satisfied with the service.
Roopak Hooda
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

I chose Precision Garage Doors because they do (EXCELLENT) work,friendly & are Highly experienced with Garage Doors. I would highly reckcomend Precision Garage Doors to my relatives & my neighbors Thank you for you service. Sincerly Bill Strait
Bill Strait
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Great service and installation. Quick and efficient.
Ian Stanton
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

The technician, David, called in advance, arrived when he said he would and did a full assessment and recommendations, clearly explaining everything. He performed the requested service quickly, finishing ahead of his estimated time.
Tom Wilhelm
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very pleased with Chet, work was preformed very well. Chet was most professional.
Sal Brancati
Chet Shrader Service Provided:
Garage Door Repair
Technicians:
Review:

Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!
Jared W.
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Not only was I pelased, but I recommended you to someone.
Sally Terry
Rolando Chaparro Service Provided:
Install Garage Doors
Technicians:
Review:

The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.
Arthur Masi
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technicians:
Review:

Chet represented the company well and presented the product in a professional way. He answered all my questions and explained the estimate clearly and completely.
Joe Sheehan
Chet Shrader Service Provided:
Install Garage Doors
Technicians:
Review:

Wonderful service!
Tom Humphreys
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.
Diane Blackwell
Chet Shrader Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Awesome prompt service, employee David came out promptly was very thorough, friendly and provided education about my garage door sensors!! Thanks so much!!
Jean Schuberth
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Came out in snowstorm and did a good job!
Pam Wholley
Chet Shrader Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
Barbara Allis
A Response from: Walt Arvin

Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.

Chet Shrader Service Provided:
Garage Door Repair
Technicians:
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