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about Precision Garage Door in:
Bristol, CT
Precision Garage Door of Connecticuthas received 25 reviews, averaging 4.97 Stars:
Bristol, CT
Bristol, CT
Looked on the computer for someone to look at our garage door. We were treated politely when a call requesting service was made. When the technician was on the way, we received a text stating that, along with a picture of the person. The technician was very knowledgeable about his job and politely answered any questions we had, and explained what he had to do and why. I highly recommend for any garage door service needed A happy, satisfied customer! ????
- Carl Zanetti
Product:
Bristol, CT
Professional,through in explaining what needed to be repaired and cost went over what was replaced when job was finished.
- Maria Braga
Bristol, CT
Ed did wonderful job. We’re very happy with his service. I would recommend him again and again.
- Arnold Brown
Bristol, CT
I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed
- Muhammad Ali
Bristol, CT
i had an excellent experience with your technician and your company as a whole. the technician was knowledgable, personable and did an excellent job in a short period of time. when he saw my problem he made a suggestion that i immediately agreed with. i will definitely recommend Precision Garage doors to anyone. thank you.
- Steve Chiarillo
Bristol, CT
Phenomenal service! Put in a service request first thing in the morning for a broken pulley, received a call to set up the appointment within the hour and got an appointment for the afternoon. Got a call from Jay the service tech that he could come earlier than scheduled which was even better. Jay was a true professional, he assessed the repair, presented me with a few different options, didn't pressure me by trying to upsell to the most expensive option. I ended up deciding on having the cables, pulleys and springs all replaced; Jay had the job done in under an hour and the result was perfect. He even adjusted the belt tension on both of my openers free of charge. I would not hesitate to hire Precision again for any other repair needs in the future.
- Jeff Sexton
Product:
Bristol, CT
what a great company!!!! outstanding customer service!!! from the initial phone call 6:00 at night and Jay came over the next afternoon and put in new safety sensors and adjusted the door. will certainly call again and tell friends and family about this company
- Mariette Gorski
Bristol, CT
I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
- Joseph Malena
Bristol, CT
Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!
- Jared W.
Service Provided:
Product:
Technicians: Ed D
Bristol, CT
My experience was absolutely wonderful. Dave arrived on time and fixed my garage door without having to use any additional parts! He just put it all back together for me and was done in 30 minutes! I would recommend Precision Garage Door Service to anyone! Thank you!
- J. Mitchell
Bristol, CT
I am so very happy with your service. Same day service is usually unheard of, but not this company. Customer service was excellent!. Chris the tech was outstanding!!!!!!!!!!!!!!!! Chris solved my door issues and I am very happy. I look forward to doing business with your company again and I am going to tell my family and friends about you also! THANK YOU!
- Lisa Penikas
Bristol, CT
Rolando was professional and possessed excellent knowledge on the equipment to be repaired. He worked at a good pace and was thorough. Very satisfied with the work..
- Paul Santoro
Bristol, CT
Ron was great. Knowledgeable, punctual, and responsive. He made the whole process completely painless. As a result, I highly recommend Precision Garage Door. The price was reasonable and the service was top notch. Thank you, Ron.
- Dan
Product:
Bristol, CT
good and timely service and very polite
- James Carros
Bristol, CT
Definitely 5 star. Ron did an excellent job.
- James Rhinesmith
Product:
Bristol, CT
I called on Friday and the gal on the phone said Paul would be here tomorrow (Saturday) from 3pm to 5pm. He was here right at 3pm that Saturday and was done within 1/2 hour. Couldn't have asked for speedier service. Job was to replace a spring on the garage door and no clean up necessary from me. I would strongly recommend Precision. Thank you!
- Sue Iles
Product:
Bristol, CT
Technician was polite, efficient and great to work with. The quality of the work was excellent. My only complaint was the cost of the repair. 179.00 for an adjustment to the door (15 minutes) and a new remote seems a bit expensive.
- James French
I'm sorry you felt the price was expensive. We strive to provide the best customer service, quality parts, and a fleet of vans stocked with enough parts to fix customer problems on the first visit 96% of the time. We try to provide this service at competitive rates.
Product:
Bristol, CT
Garage door is better than new. Thank you very much
- John Cassidy
Product:
Bristol, CT
My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.
- John Ryng
Product:
Bristol, CT
James provided excellent service. He is a real asset to your company.
- Cindy F
Bristol, CT
Great job!
- Rob K
Bristol, CT
Someone please give Ron a raise$! he is a master of his craft and a gentleman. As far as garage doors go - Ron is worth his weight in GOLD as a technician! Simply the Best!
- Thomas L.
Bristol, CT
I give Chris A+++ He was very professional, courteous and I felt he was very competent and knowledgable. Can't say enough in terms of my appeciation. It's hard to find somebody who's willing to come out on a Sunday. You guys are awsume!
- Betty C
Bristol, CT
Great all around service! Lenny knows his doors!
- James C
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Josh Vogel was the most professional & courteous, knowledgeable technician I have had the pleasure to have working on our garage doors in the 20yrs of owning our house. I would recommend Josh and Precious Garage door to anyone I know if they needed anything regarding garage doors, door openers or help setting up the remote controls. A++ rating from the Wright family.
- John Wright