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Read what people are saying
about Precision Garage Door in:

West Hartford, CT

Precision Garage Door of Connecticut
has received 55 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. There on time. Diagnosed the problem and addressed quickly. Gave helpful advice for going forward.
Jim Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thought we would have to replace our entire system plus door and found out it was just a repair and new opener we needed. Work was done immediately. On time, honest, great price. Thanks, Ed!
Rhona Roffer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our car was stuck in the garage after the springs broke on our garage door. We called on a Saturday afternoon and were reassured that Precision would be there to help us. Chet was here after an already long day of work and had our garage repaired and running smoother that we have ever seen it before. We truly appreciated his efficient and thorough work. Thank you.
Mike Soltis
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chet Shrader,called said I’ll be there in 20 minutes, arrived to the second. Came to my back door, got my remote, proceeded to replace the bottom door panel. Within 30-40 minutes he was done, at the back door giving back my remote and he was on his way. He was on time, extremely efficient, and very happy he was the tech. you sent out.
Tom Demichele
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Orlando, our installer, was super helpful. He came early and got the door in quickly, and when it was all in place, he explained how everything works, and helped us set the passcode on the outside code box. It's been a while since I had a new garage door installed, and was pleased that this one was ultra-quiet, and even has an app for remote access. I made a good decision to choose Precision for our needs.
Richard Leslie
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jay came out yesterday and fixed my garage door. He did a great job. He explained to me what he was doing and was very accommodating in making sure I knew what he was doing. I would definitely recommend Precision Overhead Garage to my friends and clients-5.
Bruce Bernheimer
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chet was the technician who serviced and repaired our garage door. He was very profession in every way. He pointed out the weaknesses in our garage door and estimated the cost for the parts and labor necessary to have our door work smoothly and safely again. He completed the required work efficiently. We are very happy with the work that he did and our door is working well again. The updates that he suggested are terrific. Good work and thank you Chet!
Mary Mulcahy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very responsive. easy to schedule and quick to fix.
Jonathan Bilmes
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chet was outstanding. Very professional, punctual and honest. I would recommend him.
Robert Mason
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.
Arthur Masi
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was quick to respond to my call for service. They even asked about moving my Wednesday appointment up to Monday, but it did not work for me. Rare that a company will want to move an appointment up- shows me they care about their business. The only negative thing I can say is that we had arraigned a 2pm appointment and adjusted work schedules to that, but the tech showed up at 1pm. Luckily a family member was home, but they were not the one who could make any decisions on repair, cost, etc. The work was done well, a thorough walk through of the new equipment was given and the work area was cleaned up.
Paul Palmer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had used Precision before to service our garage doors, so they were our first call when our door opener broke. Chet came over late Saturday afternoon and quickly and efficiently replaced both door openers. He was polite, professional and thoroughly explained everything that needed to be done. Then he didn't finish until everything was operating to both his and our liking. Very happy with everything.
Todd Warner
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed Dombrowski arrived on time, assessed the situation and told me it would be best to replace my 25 yr old opener. He explained the advantages & safety features of the new one and in less than 1 hr he had installed and explained the key pad and remote controls, cleaned up everything and was gone. He wasted no time and didn,t forget anything. Very pleased with service!!!
Marc & laura Rapport
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was easy to get an appointment to accommodate my schedule. The service called beforehand to let me know he was on his way, and was on time. He did a thorough assessment of the condition of the door, and gave me options for repair or replacing. Worked quickly and professionally. I would definitely use Precision Garage Doors again.
Claire S
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy appointment time, technician Ed showed up ahead of schedule and got the job done perfectly. Ed was courteous and knowledgable, pleasure to have around, definitely recommend!
John Yuan
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A great experience all around. Prompt scheduling of service, calls from the technician advising of his ETA, his professionalism, courtesy, and skill in completely the job quickly and without selling me stuff I didn't need made this a truly great experience.
Arthur Masi
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installers were on time, installed the door perfectly, and cleaned up after themselves, taking my old door away. Exactly what I wanted.
Patricia Hale
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service at a reasonable price- Very satisfied
Sjay in West Hartford
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Fast, very polite, reasonable pricing and a vwery well done job. Thanks
Jim Oneill
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied and pleased with the work. Very professional. Would recommend!
Mary ann Macdonald
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was fantastic. He showed up on time and did an excellent job. He was Very professional and at the same time courteous and friendly. He fixed my door at a reasonable price and answer all my questions. I am a satisfied customer.
Andres Chaparro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ray was excellent. He was courteous, knowledgable and informative. He did an excellent job. It is a joy to see good workers!
Trudi Hani
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, Brian, is fabulous. He arrived well within our two hour service window and promptly got to work assessing our problem. A price was quoted and he immediately began repairing our torsion spring. Your web site is very helpful and the customer reviews prompted our choice in your company. The pictures of your technicians, which are included in the appointment confirmation email, are a great feature. It's a comfort to see a familiar face at the door.
Hilary Sherrill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just wanted to let you know that Ray Angco did a very professional retrofit/install job yesterday & we are very satisfied.
Steve D
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is phenomenal. They sent a technician to us within an hour in the middle of a snow and ice storm! Our garage door was up and running within 90 minutes of my phone call, and the technician was extremely friendly and professional. I highly recommend them!
Stephanie Federman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
David Ward
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
Allison Hill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
Tammy Nazaryan
A Response from: Walt Arvin

Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.
happy client
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Too bad the technician didn't check the light bulb. I had recently replaced BURNT OUT BULB WITH AN led BULB. As it turned out that was the cause of the problem (remotes would not close door). His comment to my wife about some kind of electrical or radio interference triggered that in my mind. So wen I came home I replaced the LED bulb with a normal bulb and everything works fine. Tell this to all your technicians.
Karl Kuhn
A Response from: Walt Arvin

We are not sure how this happened. We have reviewed this known problem with openers for a couple of years. We apologize for the inconvenience.

Service Provided:
Garage Door Opener Repair
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