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about Precision Garage Door in:
West Hartford, CT
Precision Garage Door of Connecticuthas received 73 reviews, averaging 4.89 Stars:
West Hartford, CT
West Hartford, CT
It was easy to get an appointment to accommodate my schedule. The service called beforehand to let me know he was on his way, and was on time. He did a thorough assessment of the condition of the door, and gave me options for repair or replacing. Worked quickly and professionally. I would definitely use Precision Garage Doors again.
- Claire S
West Hartford, CT
Easy appointment time, technician Ed showed up ahead of schedule and got the job done perfectly. Ed was courteous and knowledgable, pleasure to have around, definitely recommend!
- John Yuan
Service Provided:
Product:
Technicians: Ed D
West Hartford, CT
A great experience all around. Prompt scheduling of service, calls from the technician advising of his ETA, his professionalism, courtesy, and skill in completely the job quickly and without selling me stuff I didn't need made this a truly great experience.
- Arthur Masi
Product:
West Hartford, CT
The installers were on time, installed the door perfectly, and cleaned up after themselves, taking my old door away. Exactly what I wanted.
- Patricia Hale
Product:
West Hartford, CT
Excellent service at a reasonable price- Very satisfied
- Sjay in West Hartford
West Hartford, CT
Same day service. Fast, very polite, reasonable pricing and a vwery well done job. Thanks
- Jim Oneill
Product:
West Hartford, CT
Very satisfied and pleased with the work. Very professional. Would recommend!
- Mary ann Macdonald
Product:
West Hartford, CT
Brian was fantastic. He showed up on time and did an excellent job. He was Very professional and at the same time courteous and friendly. He fixed my door at a reasonable price and answer all my questions. I am a satisfied customer.
- Andres Chaparro
West Hartford, CT
Ray was excellent. He was courteous, knowledgable and informative. He did an excellent job. It is a joy to see good workers!
- Trudi Hani
Product:
West Hartford, CT
Your technician, Brian, is fabulous. He arrived well within our two hour service window and promptly got to work assessing our problem. A price was quoted and he immediately began repairing our torsion spring. Your web site is very helpful and the customer reviews prompted our choice in your company. The pictures of your technicians, which are included in the appointment confirmation email, are a great feature. It's a comfort to see a familiar face at the door.
- Hilary Sherrill
Product:
West Hartford, CT
I just wanted to let you know that Ray Angco did a very professional retrofit/install job yesterday & we are very satisfied.
- Steve D
Product:
West Hartford, CT
This company is phenomenal. They sent a technician to us within an hour in the middle of a snow and ice storm! Our garage door was up and running within 90 minutes of my phone call, and the technician was extremely friendly and professional. I highly recommend them!
- Stephanie Federman
West Hartford, CT
Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
- David Ward
Product:
West Hartford, CT
Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
- Allison Hill
West Hartford, CT
Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
- Tammy Nazaryan
Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.
Product:
West Hartford, CT
Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.
- happy client
West Hartford, CT
Too bad the technician didn't check the light bulb. I had recently replaced BURNT OUT BULB WITH AN led BULB. As it turned out that was the cause of the problem (remotes would not close door). His comment to my wife about some kind of electrical or radio interference triggered that in my mind. So wen I came home I replaced the LED bulb with a normal bulb and everything works fine. Tell this to all your technicians.
- Karl Kuhn
We are not sure how this happened. We have reviewed this known problem with openers for a couple of years. We apologize for the inconvenience.
West Hartford, CT
Your Service Tech was very prompt in arriving to take care of our problem. He got us back on line very quickly and service/repair charge was very reasonable, even for a Saturday. In addition, the person who took our service cal was most pleasant and handled our call efficiently.
- David Ward
West Hartford, CT
The service-man was competent and professional. Highly recommended.
- Farhad Rassekh
West Hartford, CT
Don, the technician, was punctua, friendlyl and very knowledgeable. He explained everything that he did and gave me pointers on how to maintain my garage door in good health. If I ever need repair work done again I will want him to do it.
- Anat Bergner
West Hartford, CT
I rate you 5 stars. The garage doors are beautiful and the technician (Ray) did a great job right down to the cleanup he did at the end of the job. He also gave a thorough explanation of how the doors work (quite different from the old ones) and explained the operation of the remotes and the external security key pad. I would certainly recommend Prcision Door.
- Greg Pazdersky
Product:
West Hartford, CT
5 stars
- Bill Putt
West Hartford, CT
Paul did outstanding work and demonstrated a real better for his work. Top notch.
- Bill Welch
Product:
West Hartford, CT
Precision representative Alex arrived at my home to determine if my garage door opener could be fixed. Not only could it not be fixed, because of the age of the opener, which I suspected, but I also needed a new garage door, which I also knew, but had been in total denial about it for quite some time. At any rate, Alex gave me an estimate, I wrote a check for the deposit and exactly a week later, Ray came to my house and installed my new garage door and opener. He arrived at my home at 9:05 and was gone by noon time. He clearly explained how to operate the door and opener with all the extra features. He hauled away everything that was dismantled and made sure I was satisfied with the completed work. I found both Alex and Ray to be very professional and knowledgeable with excellent interpersonal skills. All my questions were answered clearly and to my satisfaction. I purchased a garage door opener with two remotes and an outside key pad. My door is insulated (no more cold downstairs entrance way) and air tight. I can barely hear the door going up or down. I did not even think that was possible, since my old door sounded like a freight train. I would highly recommend Precision Door to anyone. I have always been taught, "you get what you pay for" and in this case, I did. It was worth every penny!
- Helga Gordon
Product:
West Hartford, CT
Many thanks to Paul Haney for coming out so promptly and fixing our garage doors. He was fast, efficient, friendly, and competent and we really appreciated his expertise.
- Scott B
Product:
West Hartford, CT
Hello, I chose your company purely by your web site. I loved that you put all of the pictures of the technicians in along with their reviews. Such a great idea today when people are a bit afraid to have strangers come to the house! Let me say that technician Ron Lecours was outstanding. He gave my husband and I all the options of repair immediately. He clearly had knowledge of our particular door and we were VERY comfortable that the door would be fixed well. And it sure was!!!! I will recommend you to all of our neighbors whose overhead doors are about the same age as ours!!
- Allison Hill
Product:
West Hartford, CT
Very grateful for the timely service provided by Paul Haney. He was on time, professional and reviewed all our options for repair with an estimate. Thank you very much. Would use you again in the future and if we need new garage doors I will make sure to order from you.
- Maria Briggs
West Hartford, CT
Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
- Peter Petrella
Product:
West Hartford, CT
I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.
- mark lewis
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Ed Dombrowski arrived on time, assessed the situation and told me it would be best to replace my 25 yr old opener. He explained the advantages & safety features of the new one and in less than 1 hr he had installed and explained the key pad and remote controls, cleaned up everything and was gone. He wasted no time and didn,t forget anything. Very pleased with service!!!
- Marc & laura Rapport