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Read what people are saying
about Precision Garage Door in:

Longmeadow, MA

Precision Garage Door of Connecticut
has received 31 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

It was a pleasure dealing with your company. The service tech was extremely professional, he listened to me, answered my questions and was prompt. He explained every step of the way. It reminded of years past when people were interested in doing a thorough job the right way and had customer satisfaction as a goal. Precision is fortunate to have such great employee.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very professional outfit. The technician who installed my garage door opener knew his stuff and was very patient and accommodating. They showed up on time and came back a few days afterwards for a brief adjustment, without any delay. Recommend strongly.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.

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Service Provided:
Garage Door Repair

Review:

Rich was in and out in less than an hour, figured out the problem, and got it up and running.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technician Rich Netto was excellent. He was on time and extremely efficient. Identified the problem with the door and proposed a fix while taking cost into consideration. And then he fixed the door immediately. Very happy with the service and would absolutely recommend.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called one morning to get a quote on replacing our garage door openers. By the end of that day, I had new openers installed and all new hardware that had my garage doors running like brand new. Rich was amazing, explaining all the options, giving recommendations, as well as staying after to make sure I fully understood how it all worked. Materials used were top notch, couldn’t be happier with the service Precision provided.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.

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Service Provided:
Garage Door Opener Install

Review:

I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.

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Service Provided:
Install Garage Doors

Review:

Sensor had a portable rack blocking it. No repair. Hefty bill $245.00

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Service Provided:
Garage Door Repair

Review:

Ed is a very nice guy, was on time, great service, highly recommend this guy for your garage door repairs. ... 5 star!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

The representative who came to suggest possibilities for replacing our garage doors was very knowledgable and helpful. When our doors arrived they were efficiently and professionally installed by very knowledgeable, friendly technicians. We are delighted with the doors: Their appearance, their function and their excellent installation.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Knew immediately what the problem was and fixed it in a very short time. I would recommend Precision to any one who needs repair or installation of a garage door.

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Service Provided:
Garage Door Repair

Review:

Ed was knowledgable, efficient and courteous. I had the problem with the first garage door explained to me and Ed demonstrated how to align the garage door controllers within minutes. He also clearly explained why the weather stripping on the other door had torn off. The garage doors had been improperly installed by another company ( not your company ) two years ago. Because of the bad installation, the weather stripping was already torn completely off. We made an appointment for Ed to come back, correct the faulty installation on both garage doors and give us new weather stripping on both doors. Ed did a good job assessing what needed to be done and was thorough in his explanations. I really appreciate a competent craftsman not talking down to me just because I'm a woman. And, I really like the fact that I got confirmatory e-mails and phone calls. Good service at a great price. Thanks. And keep up the good work! E. Clionsky MD

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Service Provided:
Garage Door Repair

Review:

Very courteous, responded very quickly to our request.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The reviews are true. I called to make an appointment at 11am and they had two time slots available later that day. The tech arrived was able to come early and that worked for me. The tech was friendly, efficient and able to explain and answer questions. Should I ever need to, I'll be calling again.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Exceptional service, on time, very professional A+ service

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Service Provided:
Garage Door Repair

Review:

very professional outfit. called ahead to let me know arrival time. explained problem and fixed problem promptly. technician was polite and professional. i'd recommend this company.

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Service Provided:
Garage Door Repair

Review:

Five star rating for Precision and their employees. I have been a customer of Precision for decades and have been very satisfied after every service call. Almost all calls are serviced on the same day. I incurred severe damage to a two-door garage door. Technician Mark Iwans met with me to discuss my options. He was thoroughly patient, knowledgeable, and took his time going over all my options with me. I totally recommend Precision Overhead Garage Door Service for all your garage door needs.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very upset when I called last Saturday to request services. The garage door felt of the metal which some how detached from the wall and was hanging 7 inches above my car. I could not take the car out and I was so afraid the door would trash my car they installed the doors. It took two phone calls and telling the lady it was their liability since they installed the doors. Finally they called me back with a new technician who was willing to come and fixed the doors Saturday since the early only appointment was monday they claimed 24/7 and weekend appointments. I was told 24/7 "phone services to make appoint at the end the door got fixed after a lot stress on Saturday. I would not recommend them for their costumer service over the phone however Paul was excellent and did a great job. I would hired him again!

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Service Provided:
Garage Door Repair

Review:

Although more expensive than some, I chose Precision based on the salesmanship and demonstrations of your salesman. The professional installation was beyond my expectations - Perfect

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Sorry i took so long. The tech was awesome.

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A Response from: Walt Arvin

Thank you for the review. We value all reviews even when they are delayed! We appreciate your business as well!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Great job

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision Garage Door Service was prompt, professional and did a great job. Their price was right in line with pricing I researched on Google and the man that came out to do the job was very experienced. I would recommend this company and use them again myself.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Great job....James was timely...polite ...courteous...professional. Good job

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Service Provided:
Garage Door Opener Repair

Review:

Mr. Harris was extremely careful in explaining why the door wasn't working & how I could remedy this particular problem myself. He was not only prompt; he was early.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thanks for the speedy & very good service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I love my new doors. Ray was excellent. He spent 10 minutes cleaning the doors after he installed them. I expected to have nice looking doors, but this went beyond my expectations. After he was finished with everthing he spent time reviewing how the door worked and how to maintain it and made sure that I understood everything before he left. I would reccommend your company and Ray to anybody who needs a new door.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great Job! Today and for all service in the last few weeks!

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Service Provided:
Install Garage Doors

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Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720