4.9 1 2 3 4 5 31 Reviews

From Springfield, MA Homeowners

Garage Door Repair in Springfield, MA

Precision Garage Door

Same-day garage door repair in Springfield, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Springfield, MA

Serving Springfield, MA

Proudly serving the Springfield, MA community with same day service.

Service truck

Local Garage Door Repair in Springfield, MA

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Springfield, MA, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Springfield, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Springfield and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Springfield, MA

Serving Springfield, MA

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 31 most recent customer reviews

Precision Garage Door of CT & Springfield is praised by Springfield customers for knowledgeable technicians, clear explanations, and professional, courteous service. Reviewers consistently describe the team as prompt, efficient, and thorough, with many noting smooth repairs and installations that were completed with care and left them confident in the results. Customers also highlight strong communication and a helpful, no-pressure approach that makes it easy to understand repair options and feel well taken care of.

What Customers in Your Area Mention Most

Expertise (13) Customers frequently say the technicians are knowledgeable, can diagnose problems quickly, and explain repairs clearly, often giving options and answering questions in detail. Service (12) Reviews repeatedly praise the overall service experience as excellent, helpful, and worth recommending, with many customers saying they would use the company again. Professionalism (11) Technicians are often described as professional, courteous, polite, and respectful, creating a positive and easy service experience. Communication (9) Customers value the clear explanations, detailed updates, and upfront information about what needed to be done and what it would cost. Speed (8) Many reviews note fast work, quick diagnosis, and efficient completion of repairs and installations. Responsiveness (8) Reviewers appreciate prompt arrivals, same-day service in some cases, and technicians who come back promptly for adjustments when needed. Workmanship (8) Customers compliment the quality of the repairs and installations, including thorough fixes, correct adjustments, and work that leaves doors operating well. Friendliness (8) The team is often described as friendly, pleasant, patient, and easy to deal with. Reliability (7) Reviewers say the company solves problems effectively, follows through on the job, and leaves doors working properly and quietly.

Recent Reviews from Springfield, MA

Troy Morrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich was great, fast and efficient.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Monica Wynne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich Netto was my technician and did a great job. He took time to explain everything to myself and my Mom. Went above and beyond to get the job done .

Rich N

Technicians: Rich N

Service: Garage Door Repair

Yamileth Corrales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was great very knowledgeable and polite.

Rich N

Technicians: Rich N

Service: Garage Door Opener Repair

Monica Wynne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

Daniel Daponde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent work. Highly recommended from this point on.

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

Product: Springs

John Washington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service..I would definitely call them again

Rich N

Technicians: Rich N

Service: Garage Door Repair

Frankie Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!

Service: Install Garage Doors

Product: Garage Doors

Marianne Kelleher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.

Service: Broken Garage Door Spring Repair

Product: Cables

Lon Chubb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!

Service: Garage Door Repair

Product: Cables

Alice Bichard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

So impressed with Ed! He did a wonderful job repairing our door. Courteous, polite and a pleasure to do business with. Please thank him again for me! Happy Holidays!

Service: Garage Door Repair

Chris Dailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They did a excellent job. Would definitely recommend.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Alex Pinero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Awesome techs very knowledgeable did a great job I will highly recommend totally satisfied

Service: Garage Door Opener Repair

Product: Springs

George Colon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with the service and the care of your worker .great person Rolando

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A month and a half back, I hired another company to install a garage door. They never installed the trim work. After repeated calls to no avail I called Precision to come out and complete the work. It took them all of 45 minutes. I wish I had them do the whole job.

Service: Garage Door Repair

Lee Goodwine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had two garage doors worked on and was prepared for multiple hours of work to be done. Pleasantly, a new opener and electrical work on a existing opener was done in less than an hour. Rolando the technician is a true professional. Courteous and a pleasure to deal with.

Service: Garage Door Repair

Product: Garage Door Opener

Vito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alex did a great job installing my garage door opener. He had to come back to make an adjustment, and came right on time and did the work. No problems, I would recommend this company to anyone needing garage door work.

Service: Garage Door Opener Install

Product: Garage Door Opener

Thomas Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.

Service: Broken Garage Door Spring Repair

David Bond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Install was perfect. Don did an awesome job. Thank you.

Service: Install Garage Doors

Product: Garage Doors

Jim Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Hello, I was very satisfied with the job done. Our repairman, Joe, actually called and came earlier than scheduled which was great. He diagnosed the problem and gave me a quote. The garage door opener needed a new gear box. He did the work very, very quickly. He was pleasant and answered all my questions. I would recommend your company to others. Thank you !

Service: Garage Door Opener Repair

Catherine Spengler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are very pleased with Brian, the technician, that came to help us with a garage door that wouldn't close. He was prompt and found the problem in no time. He gave us answers to why our problem happened and how to avoid it happening again. We will definitely call this company when we are in need of a new door or opener.Thank you, again.

Service: Garage Door Opener Repair

Ronald Sabetta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found the company on the internet, and they had some good reviews. Not knowing any other garage door companies, I decided to give them a try. The technician arrived at the beginning of the 2 hour window for the appointment, and gave me a few different options for repair. The work took about a half hour. I think the price may have been a little high, but they did waive the fee for the service call, so as long as the work and parts hold up, I am satisfied.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Ericksberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garage door locking mechanism upgraded to a more modern system. So far, seems to be working better than the old one.

Service: Garage Door Repair

David Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Timely, friendly, efficient. Brian informed me of the issues and what it would cost before doing the work. Nothing changed after the work was done. I am a happy customer. Thanks!

Service: Garage Door Opener Repair

Richard Ericksberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Minor lock problem with previously installed door. Showed up on time and fixed it, no problem.

Service: Garage Door Repair

Richard Ericksberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job by Brian [Ray helped too.] Explained everything. Looks great. Lots of comments on the color. Everything is working fine so far. The only issue I had is minor and that was I was given non-800 numbers [i.e. I assume they were regular long-distance] to call to respond to messages from the office.

Service: Install Garage Doors

Product: Garage Doors

Carol B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray is an example of a quality employee. He displayed great knowledge & workmanship when installing the doors. He was pleasant & patient in responding to my questions. I am very satisfied with service & purchase and would not hesitate to recommend your company to others.

Service: Broken Garage Door Spring Repair

Carol B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron came to repair my door. Upon speaking with him, I decided to replace 2 doors. He was patient in responding to my questions without putting any pressure to replace them. He was both knowledgeable & courteous and represents your company in the best possible way!

Service: Broken Garage Door Spring Repair

Ted J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.

Response from Walt Arvin Business Owner

I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.

Service: Garage Door Repair

Thomas W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scott did a great job! Very happy with the service

Service: Garage Door Repair

Paul P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!

Service: Garage Door Repair

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Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720