4.6 1 2 3 4 5 10 Reviews

From South Hadley, MA Homeowners

Garage Door Repair in South Hadley, MA

Precision Garage Door

Same-day garage door repair in South Hadley, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in South Hadley, MA

Serving South Hadley, MA

Proudly serving the South Hadley, MA community with same day service.

Service truck

Local Garage Door Repair in South Hadley, MA

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in South Hadley, MA, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

South Hadley, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around South Hadley and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of South Hadley, MA

Serving South Hadley, MA

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 10 most recent customer reviews

Customers in South Hadley consistently describe Precision Garage Door of CT & Springfield as professional, timely, and easy to work with. Reviews commonly praise clear communication, prompt service, knowledgeable technicians, and quality repairs or installations that leave garage doors working better than before. Several customers also note courteous scheduling and a smooth overall experience, with some becoming repeat customers for future garage door needs.

What Customers in Your Area Mention Most

Professionalism (6) Reviewers frequently describe the technicians and overall service as professional, with language like “thoroughly professional,” “prompt, professional,” and “quick and professional.” Responsiveness (5) Customers value the company’s prompt follow-up and willingness to accommodate scheduling, including early arrival calls, immediate service, and arranging more convenient appointment times. Communication (4) Reviews highlight clear communication from start to finish, including detailed confirmations, calls ahead, patient answers to questions, and informative explanations of the repair needed. Expertise (4) Technicians are praised for diagnosing problems quickly, analyzing the door carefully, and showing technical competence that gives customers confidence in the repair recommendation. Workmanship (4) Customers report strong repair and installation results, saying doors work better than new, the new door is terrific, and completed jobs were done efficiently and successfully. Friendliness (4) Reviewers mention friendly, cordial technicians and staff who are patient, accommodating, and pleasant to deal with throughout the service experience. Speed (4) Fast service is a recurring theme, with customers noting quick installations, prompt repairs, short completion times, and problems diagnosed and fixed without delay. Value (2) Some reviewers specifically call out competitive pricing and parts that delivered strong results for the cost, describing the service as worthwhile and fairly priced. Reliability (2) Customers express confidence that they will return for future garage door needs and use Precision again, showing trust in the company’s dependable service.

Recent Reviews from South Hadley, MA

james bower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have used Precision a numpé of times to repair our old garage door. They were the obvious choice to eventually replace it. The installation was quick and professional to the folks that installed it could not have been better. The new door is terrific.

Service: Install Garage Doors

Product: Garage Doors

Margaux Lubin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I highly recommend Precision and their technician, Rich. From start to finish, everything was professional, timely, and communicated clearly. Rich was right on time, friendly, and patiently answered all of my questions. We will without a doubt be returning to Precision for our future garage needs.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Product: Springs

Thomas McGarry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I chose Precision to service our garage door because I was impressed with the website detail – particularly the many positive reviews. I was also impressed subsequently with the detailed email confirmation that I received, including the name and picture of the technician who would provide service. Ed Dombrowski replaced the cables for our garage door. The whole experience was easy, efficient, and cordial. Ed analyzed all aspects of the door and informed us that only the cables needed repair - that everything else looked fine. In addition, the young lady who scheduled the work was most cordial and accommodating. When I informed her that the original suggested date would not need my schedule, she checked with the supervisor and arranged for a better time. The whole experience could not have been easier. I would highly recommend this company!

Service: Garage Door Repair

Joseph Chlosta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ed was great. I will only use precision door exclusively for any future overhead door needs.

Service: Garage Door Opener Install

Product: Opener

Kathleen Sharkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bad communication, unprofessional attitude from technician and management, unwillingness to respond to customer complaints. Everything is automated, no personal service or follow-up. This company will charge you whether or not any work is done, or done well.

Response from Walt Arvin Business Owner

We try very hard to make every customer experience as pleasant as possible. This one seems to not have gone that way. Ms. Sharkey called us to come out to look at her broken lift cable. When we arrived, she explained that she believed that the repair should be covered by her existing warranty. We reviewed the work that we had done previously and determined that her broken cable had nothing to do with any previous work and therefore was not covered by our warranty – we installed a new garage door opener in the Fall of 2017. Our technician tried to explain that the warranty for her opener had nothing to do with the parts on her garage door. The customer would not accept the technician’s explanation and immediately called the office. While talking to our general manager she became very nasty and then hung up the phone. The customer refused to pay the service fee, despite having initially agreed to pay it while setting up the appointment. We are sorry that this customer felt we didn’t live up to our promise, but clearly, she just became angry when she realized that the work was not covered by her warranty for her garage door opener. This customer's comments are a reflection of her refusal to accept the fact that our warranty only covers parts and labor for work performed by us.

Service: Garage Door Repair

James Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garage door opener unit died of old age. Contacted Precision, was offered immediate service and was given a appointment at my convenience (a 2 hour window). Tech (Alex Delgado) arrived within the window - even called ahead - and after the diagnosis, returned and completed the job is less than 2 hours. Not only installed new unit but also worn accessory parts at a very competitive price. All-in-all, a job well done to my complete satisfaction.

Service: Garage Door Opener Install

Product: Garage Door Opener

Marcia Burkavage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service!

Service: Garage Door Repair

Gayle A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door is better than new. I was surprised and skeptical when your technician described the shape my door was in -- it was only 4 years old. However, now that it has quality parts it works better than when it was new and is so quiet that I can't believe how cheap the parts were that came with my door. I will use you whenever I need work on my garage doors. Thanks again.

Service: Garage Door Repair

James B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have just had my garage door springs replaced by James Harris. I was impressed with his professionalism and technical competence. Mr. Harris was prompt, professional and ultimately successful.

Service: Broken Garage Door Spring Repair

James B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just had a thoroughly positive experience with your company. The technician called me to see whether I could be available early. He diagnosed the problem quickly. He repaired it promptly. His work was thoroughly professional. Thank you.

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your South Hadley neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720