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Read what people are saying
about Precision Garage Door in:

Windsor, CT

Precision Garage Door of Connecticut
has received 58 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Damm good service

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Service Provided:
Garage Door Repair

Review:

Precision and Rich Netto were wonderful! The spring on the garage door snapped today, on a busy Saturday afternoon. I called Precision and they set up a same day appointment. Rich called to advise he was on his way and he conducted a thorough review of the door and fully explained what needed to be done today, what should be done soon (there were some rusting cables) and gave price options with no pressure. We agreed on having all the components replaced today and Rich did a great job. He was done in about an hour and he left everything neat and clean and the door works wonderfully. He was personable, professional and knowledgeable. I will definitely use and refer friends to Precision should they encounter garage door issues. Thank you Precision and thank you Rich!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had a spring repair on my garage door. The technician (ED DOMBROWSKI) arrived as expected. He reviewed the problem and gave me a quote. I also mentioned a few other concerns and was quoted for their cost. ED was very helpful and knowledgeable. He then went to work and fixed all my concerns. He was very easy to work with and I would highly recommend him for your garage door repairs.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent work… highly recommend

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was so impressed with Ed Dombrowski. He was early for our appointment, got right into figuring out the problem, explained it clearly and had us back in business quickly. Ed was so pleasant but what I really appreciated was how patient, engaged and kind he was to my 89 year old mom. Ed is a treasure and has assured Precision of our future business. Thank you!

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Service Provided:
Garage Door Repair

Review:

I called for service on a Sunday evening and a technician was at my door by 11 AM Monday morning. Ed, the technician, was knowledgeable and efficient. In addition to servicing my garage door opener, he gave me lots of good tips for keeping it in good working order. I highly recommend Precision. P.S. Ed was also very nice to my dog. Always a good sign in my book.

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Service Provided:
Garage Door Opener Repair

Review:

Originally thought I would just have to replace keypad garage door opener. But, it ended up that I needed to replace the entire motor. Jesse Fraser, technician, explained what was wrong and what replacement cost would be. Jesse was courteous and knowledgeable. He was quick, thorough and cleaned everything up afterwards. Highly recommend Precision and Jesse.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I am pleased with the service. Mr. Dombroski did very good job knows his job well, he represents the company well.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ed was very helpful and finished the job well, I really appreciate his work and his explanation of our opener system. Thank you, Ed.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Originally called Overhead Doors, but my daughter went on line and saw that your company had a better rating,soI called you.Person who answered the phone gave me an appointment within 48 hours.Service man called and said he would be at my house in ten minutes and he was. Service man was very polite, and very knowledgeable. He had the equipment on his truck and fixed the problem and fixed some other maintenance issues we had. I would highly recommend your company to others.

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Service Provided:
Garage Door Repair

Review:

Ed Dombrowsky did a fine job repairing my garage door. He arrived in less than 15 minutes after my call for help. He was professional, friendly and efficient! The repair was done in less than an hour, so I was able to attend my 2nd meeting of the day. Unfortunately, I was taken aback at the cost! Also, the revelation that the last repairman (by another company) had installed the wrong parts which may have contributed to the damage in such a short time (14 months) was very unnerving.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fantastic service! The tech was super nice, reliable and on time and knowledgeable. Highly recommend their services.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

I chose this company because of the reviews. I made a great choice!! I was able to move my appointment up a day earlier. Ed the Installer was a very personable and nice guy. He explained my garage door situation and installed a new garage opener in a short amount of time. I would definitely call Precision for all my garage door issues.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

The tech was very knowledgeable and professional. Explained what the found issue was, and the feasible resolutions. I appreciated that he was a little early, and called first. He did the work in the amount of time he said it would take.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I used Precision at our other home several times...Chet was very professional, explained thoroughly everything he was going to do...great company

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Service Provided:
Garage Door Repair

Review:

Ed Dombrowski came for cons. On our garage doors , the problems with them And the way they were wired. New house to us, we just bought. He spotted all problems immediately and helped us so much. Very kind, very professional .

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Service Provided:
Install Garage Doors

Review:

Everything was quick and easy.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I chose Precision because of the way the woman who answered the phone when I first call made me feel the confidence she clearly felt in the company she was working for. Her positive sttitude and business like manner plus the reviews customers gave your work impressed me!

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Precision Garage Door was prompt to respond to my garage door issue and very helpful in reparing it. Plus unlike a competitor of yours, you answered my call and dispatched a repair technician to my home promptly. Your competitor required me to leave a voice mail for service, and then never returned my call.

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Service Provided:
Garage Door Repair

Review:

5 stars. The tech was professional and thorough. I would recomended this company to anyone, and will be sure to use them again should the need arise.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Had Chet come out on Saturday to give an estimate on replacing my (2) garage doors. Chet was very informative in answering y questions about what I was looking for in replacement. Having used your company in the past I was confident in you meeting my needs. However, as I was given the price quote for door replacement I realized as a senior retired person I could not afford the price given. Having other bills to meet I would not be able to get involved in an installment plan. I was hoping for either a senior discount price that I could afford($1800) and or be willing to use my house for your benefit to showcase for marketing and advertisement to potential clients.

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Service Provided:
Install Garage Doors

Review:

You get 5 Stars. Chet was very helpful and knowledgeable. We were pleased with his work. We were happy with same day service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.

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Service Provided:
Garage Door Opener Install

Review:

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.

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Service Provided:
Garage Door Repair

Review:

The technician, David, called in advance, arrived when he said he would and did a full assessment and recommendations, clearly explaining everything. He performed the requested service quickly, finishing ahead of his estimated time.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ed came out and provided warranttee work within one hour of my call. A job well done

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Service Provided:
Garage Door Opener Repair

Review:

The installer was very courteous and explained his evaluation of the existing door condition prior to the door opener installation. The installation was completed within a short time. Post-installation, he explained all of the features and demonstrated the operation of the door. Overall, very satisfied with the work performed.

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Service Provided:
Garage Door Opener Install

Review:

I was really pleased with Dave's professionalism and his knowledge of the business. I look forward to utilizing your companies services in the future.

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Service Provided:
Garage Door Repair

Review:

I was sold a bill of goods that was nothing more than springs and new rollers for $600. Very good sales person but felt ripped off for parts that cost no more than $80.

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A Response from: Walt Arvin

I am very sorry you feel you were over charged. However, your statement regarding what you received is not accurate. We did a complete overhaul of your door. This service included replacing all the vital parts that make your door operate safely and effortlessly. The parts we replaced included the springs, lift cables, safety cables, rollers, and cast iron pulleys. Your door is now better than new -- that's why we provide a 5 year warranty (which is anywhere from 5 to 2-1/2 times longer than the warranty you get from most new doors. To be fair, your estimated price was for Home Depot quality parts -- which come with a 90-day warranty. The parts in way are comparable. Again I am sorry you feel that the price was high. Please be comforted in knowing that you have a safe, well functioning door that will give you peace of mind for years and years.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

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Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074

License

CT License
# 0624720