Garage Door Repair Reviews in Manchester | South Windsor Area, CT (Updated June 2026)

Rich Netto does quality work. He came to replace my garage door motor, the outdoor keypad entry, the inside button on the garage wall, and provided 2 new remotes for entry. Rich had also been here 2 years before, replacing other components like springs, pulleys, and other hardware, and did a great job then. Rich is very punctual, and on this recent repair, he was ahead of schedule and asked to come early. His work is precise, his communication is great. I really cannot ask for more. Because of Rich, I will always recommend precision garage door. Rich definitely puts the word "precision" in precision garage door.

- Layne Morris

My technician rich netto was very personable with straight forward pricing, he offered several options and was very honest with the issues I was having with my garage doors. I highly recommend him and this company for any future repairs or garage needs. I will now be using them for any future issues

- Craig McGregor

Everything was done well. Installer was great.

- Elizabeth Alaimo

The technician was very helpful and friendly. He was very informative with the service that I needed.

- Vincent Mazzaro

My garage door opener was chirping indicating I needed a new battery. The tech came change the battery and was there all of about 10 minutes. The charge was $323 which I consider outrageous. Additionally, I was told I would have a receipt email to me and I have yet to receive that receipt in order to see a breakdown of those ridiculous costs. I am dumbfounded that precision door wants me to write a review and doesn’t realize that they totally ripped me off.

- Paul Bernstein

Thank you for your feedback. I’m sorry we left you feeling frustrated — that is never our goal. The total charge included the service visit, labor, and the replacement battery. While the battery replacement itself may only take a short time, the price also reflects sending a trained technician to the home, diagnosing the issue, providing the correct part, and completing the service. Regarding the receipt, our system automatically emails receipts after service is completed. I’m sorry you haven’t seen it yet. Please check your spam or junk folder, as automated emails can occasionally be filtered there. We’d also be happy to resend it and review the breakdown with you directly. We never want a customer to feel taken advantage of, and we would appreciate the opportunity to address your concerns.

I was looking for a garage door service provider in the Manchester area and PrecisionGarage Door Service came up. After looking at their website and info given I placed a call Josh was the technician and he was very professional, addressed the problem, explained the needed steps to fix everything and gave me a quote. He completed the job to my satisfaction in about 30 minutes. Very pleased!!

- Matt Quinn

We were pleased with the work that your technician Joshua did for us. He was polite, professional, and did the work in a timely manner. We will definitely use your company in the future.

- Carol

I was given a ballpark time "4-8PM" the tech was early (he called and asked if I was available.) My garage door works again, and the price was reasonable. I would call them again for any garage door problems.

- Robert

Same day service, easy to book the appointment online. Gerry the technician who came to my house was great! Unfortunately the door could not be repaired so will have new door installed. Pricing was reasonable.

- Margaret Dee

Rich was awesome. Scheduled appointment same day and he came in and installed new motor and provided quality service!

- Brian Malnati

The technician called me and was able to come out earlier. Explained the problem and recommended I have a structural inspection.

- Rebecca Chapa

On a scale of 1-10, out technician, Rich Netto, is a 100. Extremely knowledgeable and efficient. Thank you!!!

- William Greider

Quick service. Schedule for end of day. He was able to get here sooner. Was repaired within 2 hours of my call. Tech was very pleasant and respectful. Was a little pricier than I had hoped, but considering the quick repair, it was worth it.

- Anthony Visone

Gerry Ouellette was amazing!!! Informative knowledgeable kind and he was earlier than expected . So grateful for his superb service.

- Kathy Pierce

Chet did fantastic job of diagnosing and correcting problems. Work was completed in less than hour, in frigid cold and poor lighting, and he reviewed all the work with me. All questions were answered clearly.

- Dave Azevedo

Chet was excellent. He explained everything in detail, was very personable and professional. The work was done in good time and finally fixed the problem we had been having. I would recommend Chet to anyone needing service on their garage doors.

- B.M.

Technician Rich was punctual, professional and highly skilled. The repair and installation was expertly performed.

- Eric & Dee Hansen

Precision did work for me once before and I was very pleased with the service and the pleasant professional service rep. So this time when I had a problem with my other garage door, who was I going to call. And again I was extremely pleased. Thank you Chet for taking care of my door and explaining everything so it was clearerly understand.

- James Colangelo

The technician was beyond good. Friendly, hard working, informative and very attentive to detail. He took care of small details that I would have never noticed. The doors look good too A better than 5 star experience.

- Roger Runkis

My experience with Precision Garage Door Service was excellent. All of my expectations were met. The employee, Rich Netto, explained all of my options and answered all my questions professionally. He was prompt and courteous. I called for service on a Friday, and an appointment was scheduled within 3 days, on a Monday. My problem was solved in a timely fashion, with an experienced technician. I plan to use this company in the future for further services. I would highly recommend Precision Door Service.

- Deborah Rioux

I was very happy with the 2 different door guys came out several times.

- Susan Nolet

Joshua Did A Great Job Installing The garage Door Springs ! He Was very Friendly And Knew Exactly What He Was Doing. Would Recommend Him To Anyone.

- John Aleskwiz

My husband and I are very happy with the work done by Josh Vogel on our garage doors. One of them was constantly getting stuck and I was afraid that in the event of an emergency, we would be in trouble. He came out within 2 hours of me placing the service request and handled both issues quickly. He was very courteous. Pleasant and thorough. Thank you Josh and Happy Holidays. One less thing to worry about...

- Nandi Colon

We have used your company in the past. Your service is excellent.

- robert geoffrey

Excellent service! This is our third time using Precision Garage Door and we have always been very satisfied with their prompt service and professional technicians.

- Linda & Joseph Fallon

Numerous electrical appliances including one garage door opener sustained electrical damage due to a tree on the service wire to thee home. I called the door company that did the replacement doors no return call. I called the door company the replaced rollers, etc. no return call. Found Precision on a google search yesterday. Booked an appointment on-line for today 10:00am to 2:00pm. The tech Rich called at 9:30 am said he would be here for 10:00 am. Arrived promptly at 10:00 am. Trouble shooted and provided estimate for opener replacement. Had the unit on the truck, we were up and running again at 11:30 am. In the future it will be Precision.

- Vincent Navin II

When your garage door system breaks and leaves your car trapped inside the garage, you need a VERY RESPONSIVE contractor to come bail you out. Precision Garage Door of CT was just that. The on-line appointment booking gave me peace of mind that someone would be available the same day. When Ed called and spoke - it reduced my anxiety that someone is responding quickly and also cares about my situation. Ed's experience and customer service was just AWESOME. He knew what to do, what spring/bearing parts to source and he got right after it. He even drove over an hour each way to find the special parts that I needed. From start to finish, working with Ed was reassuring.

- Robert Boissonneault

Your technician Rich Netto was very good. He listened to and answered all my questions. He did a great job.

- Gary Cotnoir

Gerry was amazing!! Quick, efficient and amazing work !

- Daby Kio

I called for a repair and it was handled the same day. The technician Ed, did a good job of explaining what was needed and how long it would take. Great service.

- Jim Nilsson