Garage Door Repair Reviews in Manchester | South Windsor Area, CT (Updated July 2026)
Precision Garage Door of Connecticuthas received 536 reviews, averaging 4.91 Stars:
South Windsor, CT
Vernon, CT
I just wanted to send a quick note to tell you how happy I was with the job your company did fixing my garage door. Rich Netto did an excellent job and explained in detail what my options were and the cost of each one. He completed the job in a short period of time and knew how to fix the problem. One additional point is that Rich was able to come and fix my door the SAME day that I called vs other company's that I called before finding Precision, that at best were only able to put me on a two -three day wait list. I will tell any one of my friends who needs to have a repair done on a garage door to call Precision Garage Door Service. Thanks again, you guys are great. John B.
- John Bouchard
Manchester, CT
We are so grateful with the fast and friendly service, the technician explained everything clearly and detail. He knows the problem and solves professionally. We have 100% confidence in the services.
- Mai Cheung
Somers, CT
Very happy with the service this company provides. They scheduled a appointment the same day we called. Came exactly when they said they would and did a great job correcting our problem. Thought the issue was only minor said they were glad we called so it didn’t get worse. Very pleased with this company all the ways from sales to customer service. Service man also explained everything he did and why he did it. He was very professional. Thanks Again!!!
- Wayne Roberts
Ellington, CT
On time . Good work. Courteous customer service and technician.
- Anne Morris
Windsor Locks, CT
Worst experience I’ve had. The next day the garage door stopped working and wouldn’t open. I couldn’t get my car out of the garage. Company was very unresponsive to fix it. This was about the fifth time I’ve used the company and it will be my last.
- Brenda Bradley
Suffield, CT
Rich Netto does quality work. He came to replace my garage door motor, the outdoor keypad entry, the inside button on the garage wall, and provided 2 new remotes for entry. Rich had also been here 2 years before, replacing other components like springs, pulleys, and other hardware, and did a great job then. Rich is very punctual, and on this recent repair, he was ahead of schedule and asked to come early. His work is precise, his communication is great. I really cannot ask for more. Because of Rich, I will always recommend precision garage door. Rich definitely puts the word "precision" in precision garage door.
- Layne Morris
Tolland, CT
My technician rich netto was very personable with straight forward pricing, he offered several options and was very honest with the issues I was having with my garage doors. I highly recommend him and this company for any future repairs or garage needs. I will now be using them for any future issues
- Craig McGregor
Enfield, CT
Everything was done well. Installer was great.
- Elizabeth Alaimo
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Technicians: Rich N
South Windsor, CT
The technician was very helpful and friendly. He was very informative with the service that I needed.
- Vincent Mazzaro
South Windsor, CT
My garage door opener was chirping indicating I needed a new battery. The tech came change the battery and was there all of about 10 minutes. The charge was $323 which I consider outrageous. Additionally, I was told I would have a receipt email to me and I have yet to receive that receipt in order to see a breakdown of those ridiculous costs. I am dumbfounded that precision door wants me to write a review and doesn’t realize that they totally ripped me off.
- Paul Bernstein
Thank you for your feedback. I’m sorry we left you feeling frustrated — that is never our goal. The total charge included the service visit, labor, and the replacement battery. While the battery replacement itself may only take a short time, the price also reflects sending a trained technician to the home, diagnosing the issue, providing the correct part, and completing the service. Regarding the receipt, our system automatically emails receipts after service is completed. I’m sorry you haven’t seen it yet. Please check your spam or junk folder, as automated emails can occasionally be filtered there. We’d also be happy to resend it and review the breakdown with you directly. We never want a customer to feel taken advantage of, and we would appreciate the opportunity to address your concerns.
Manchester, CT
I was looking for a garage door service provider in the Manchester area and PrecisionGarage Door Service came up. After looking at their website and info given I placed a call Josh was the technician and he was very professional, addressed the problem, explained the needed steps to fix everything and gave me a quote. He completed the job to my satisfaction in about 30 minutes. Very pleased!!
- Matt Quinn
Windsor, CT
We were pleased with the work that your technician Joshua did for us. He was polite, professional, and did the work in a timely manner. We will definitely use your company in the future.
- Carol
Windsor Locks, CT
I was given a ballpark time "4-8PM" the tech was early (he called and asked if I was available.) My garage door works again, and the price was reasonable. I would call them again for any garage door problems.
- Robert
Windsor Locks, CT
Same day service, easy to book the appointment online. Gerry the technician who came to my house was great! Unfortunately the door could not be repaired so will have new door installed. Pricing was reasonable.
- Margaret Dee
Product:
South Windsor, CT
Rich was awesome. Scheduled appointment same day and he came in and installed new motor and provided quality service!
- Brian Malnati
Manchester, CT
The technician called me and was able to come out earlier. Explained the problem and recommended I have a structural inspection.
- Rebecca Chapa
South Windsor, CT
On a scale of 1-10, out technician, Rich Netto, is a 100. Extremely knowledgeable and efficient. Thank you!!!
- William Greider
Windsor, CT
Quick service. Schedule for end of day. He was able to get here sooner. Was repaired within 2 hours of my call. Tech was very pleasant and respectful. Was a little pricier than I had hoped, but considering the quick repair, it was worth it.
- Anthony Visone
Manchester, CT
Gerry Ouellette was amazing!!! Informative knowledgeable kind and he was earlier than expected . So grateful for his superb service.
- Kathy Pierce
Manchester, CT
Chet did fantastic job of diagnosing and correcting problems. Work was completed in less than hour, in frigid cold and poor lighting, and he reviewed all the work with me. All questions were answered clearly.
- Dave Azevedo
Windsor, CT
Chet was excellent. He explained everything in detail, was very personable and professional. The work was done in good time and finally fixed the problem we had been having. I would recommend Chet to anyone needing service on their garage doors.
- B.M.
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Technicians: Chet S
Manchester, CT
Technician Rich was punctual, professional and highly skilled. The repair and installation was expertly performed.
- Eric & Dee Hansen
South Windsor, CT
Precision did work for me once before and I was very pleased with the service and the pleasant professional service rep. So this time when I had a problem with my other garage door, who was I going to call. And again I was extremely pleased. Thank you Chet for taking care of my door and explaining everything so it was clearerly understand.
- James Colangelo
Bolton, CT
The technician was beyond good. Friendly, hard working, informative and very attentive to detail. He took care of small details that I would have never noticed. The doors look good too A better than 5 star experience.
- Roger Runkis
Product:
Tolland, CT
My experience with Precision Garage Door Service was excellent. All of my expectations were met. The employee, Rich Netto, explained all of my options and answered all my questions professionally. He was prompt and courteous. I called for service on a Friday, and an appointment was scheduled within 3 days, on a Monday. My problem was solved in a timely fashion, with an experienced technician. I plan to use this company in the future for further services. I would highly recommend Precision Door Service.
- Deborah Rioux
Vernon Rockville, CT
I was very happy with the 2 different door guys came out several times.
- Susan Nolet
East Windsor, CT
Joshua Did A Great Job Installing The garage Door Springs ! He Was very Friendly And Knew Exactly What He Was Doing. Would Recommend Him To Anyone.
- John Aleskwiz
Windsor, CT
My husband and I are very happy with the work done by Josh Vogel on our garage doors. One of them was constantly getting stuck and I was afraid that in the event of an emergency, we would be in trouble. He came out within 2 hours of me placing the service request and handled both issues quickly. He was very courteous. Pleasant and thorough. Thank you Josh and Happy Holidays. One less thing to worry about...
- Nandi Colon
South Windsor, CT
We have used your company in the past. Your service is excellent.
- robert geoffrey
License
CT License# 0624720
Very easy to make an appointment on the website. Josh came out the day after making the appointment. Josh is a top notch professional person. This is the second time Josh has been to our house. First time was four years ago when Josh did an outstanding job fixing our garage doors. This visit was a minor fix to a garage door rail that was not working properly. Very satisfied with the service provided by Josh.
- Pasquale Vignone III