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Read what people are saying
about Precision Garage Door in:

Glastonbury | Colchester | New London Area, CT

Precision Garage Door of Connecticut
has received 230 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Chet was very knowledgeable of the system. It made me feel very comfortable in the process in which he was doing. He was very personable and speedy with the job at hand. I highly recommend using this company and hopefully Chet will be the one to install and fix everything..

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

Ed provided fast and reliable service!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

I am pleased with the service I received to address issues I was having with one of the garage doors. The service person listened to my concerns and addressed the problems. He was efficient and courteous.

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Josh V Service Provided:
Garage Door Repair

Technicians: Josh V
Review:

Chet came out to do an assessment for a new garage door and opener. Appreciated the technical knowledge and input given our situation and ended up placing an order the next day. Feel confident the install will go as smoothly as the first visit.

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Chet S Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Chet S
Review:

Chet Shrader was a pleasant. efficient rep He quickly repaired the door sensor and gave tips to prevent future damage I hjghly recommend the company

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Chet S Service Provided:
Garage Door Opener Repair

Technicians: Chet S
Review:

It sounds like the recent install of my garage door was done with standard parts in lieu of heavy duty. However, my goal was to have the clunk from the door, on the way down eliminated. There was no effort made to resolve this. I was hoping for some type of adjustment instead of upselling.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

What a wonderful experience! I booked a time slot on a Saturday morning and received a call the same day for Ed to come out and assess my garage door opener failure. He diagnosed and fixed everything in less than 2 hours. Super knowledgeable, efficient and friendly. I would recommend to anyone and will definitely be coming back if I need anything else.

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

Chet was awesome. I will recommend this company to my family and friends.

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Chet S Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Chet S
Review:

Chet Shrader did a great job- very thorough. Came right on time, even a few minutes early

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Chet S Service Provided:
Garage Door Opener Repair

Technicians: Chet S
Review:

The Service technician Chet Shrader was excellent. He did explain to me very well and also, gave me a good advice for future work!

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Great service. Chet Shrader did an excellent job in a very professional manner. Efficient and quick. I am very satisfied.

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Chet S Service Provided:
Broken Garage Door Spring Repair

Technicians: Chet S
Review:

Prompt, same day service. Fixed the problem. Professional

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Josh V Service Provided:
Garage Door Repair

Technicians: Josh V
Review:

Chet was prompt, worked very hard to remove an old spring on my garage door and gave me a lot of information about what went wrong and how to prevent damage in the future. I have already referred a neighbor to you. My entire experience was excellent and the door is working very well.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

The company responded promptly to a broken tension spring! Chet came and after assessment provided reasonable quotes and an assessment of both our garage door mechanisms due to age, they definitely needed upgrades. He performed all the agreed-on work and explained care and maintenance, he was friendly professional, quick and extremely knowledgeable. We would not hesitate to use this company and Chet again.

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Chet S Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Chet S
Review:

Chet (our technician) came out right away when our garage door inexplicably starting wouldn't close properly. Very knowledgeable and thorough with explaining all the issues. Highly recommend Chet and Precision and their services. -T.R.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

I was very pleased with the service. The installer was on time, courteous, professional and very competent.

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Service Provided:
Install Garage Doors

Review:

All the men from Precision just wanted to do was to sell me a garage door. So I told them to forget it . I called another company. They told me I didn’t need a garage door. He fixed it for 70 dollors CD. They did not meet my expectations . He probably treated me like I was a stupid women. Fortunely I did know about garage repair and I knew I didn’t need a new door. Unfortunately I will not refer anybody to your company. Sandra Plummer

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A Response from: Walt Arvin

We are sorry we didn't meet your expectations. As we explained in our visit 2 weeks prior, we door section was bent. We straightened it out as best we could. You didn't want a strut to provide some structural support and provide some time for you to decide on if you wanted a new door. On our second visit we informed you that it was not safe to continue to operate your door without struts, and in fact our recommendation was for you to replace the door and we did not want to continue to apply band-aids to a door that needs replacing. Again, we are sorry you didn't agree with our assessment.

Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Knowledgeable polite service man. Answered all my questions with great patience. Came to give me quotes on doors etc

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Chet S Service Provided:
Install Garage Doors

Technicians: Chet S
Review:

Very friendly and informative!

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
Review:

Jesse was right on time. He was courteous and professional and took care of our issue efficiently. We used Precision to replace our garage doors several years ago and had a great experience. Things haven’t changed. Still a reliable and reputable company to work with.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Easily available. Technician was really great

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

You exceeded my expectations! I love the product. It is well built and beautiful. Techs were on time and courteous and did an exceptional job. I refer everyone I speak with to your Company!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Eee

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Chet S Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Chet S
Review:

Based on online research, I called Precision Door Service after coming home and finding one of my door springs broken. Setting of appointment was quick and easy, with very reasonable service date. As confirmed in email confirmation, I received message from technician, Chet, confirming arrival right in the middle of the time window that was provided. Chet was courteous and professional. He outlined the issues that he found and provided options to consider. I was very comfortable with explanations provided and proceeded with rebuilding balancing systems on both doors. Chet completed the work in the timeframe outlined and reviewed the work with me when completed. I now have garage doors that sound brand new. My operators are aging but still working so I didn't replace them. When needed I won't hesitate to call Precision Door Service to have them replaced.

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
Review:

Jesse was on time, pleasant to talk to and very professional. I asked for recommendations on other doors and he did not try to oversell me. I would highly recommend Precision Door Service.

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Service Provided:
Garage Door Repair

Review:

Our technician Rich was so efficient, professional, kind, and did a great job

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Rich N Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich N
Review:

Excellent communication, incredibly timely and professional. Thank you for a job well done.

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Ed D Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Ed D
Review:

Chet was great.He explained everything on the install of a new door..great prices.

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Chet S Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Chet S
Review:

Very professional, on time, explained and made useful suggestions. Very pleased.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Very efficient service. Also the service technician explained everything on using the remote snd the number pad. Very happy with Precision Garage Doors!

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Chet S Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Chet S
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Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720