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Read what people are saying
about Precision Garage Door in:

Portland, CT

Precision Garage Door of Connecticut
has received 7 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.
Peter Piacente
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!
Daniel Garawski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
Anthony Miele
A Response from: Walt Arvin

Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was amazed with the fast service. I called and they were at my door the very next day. My tech was Chet and very knowledgeable and went threw the process with me and than asked if I had any questions or concerns. He went right to work and approximately 1hour later Chet had my overhead door back working. He replaced the cables adjusted fixtures and replaced broken rollers. I’m so glad I called Precision Depenable And great service. Thank You Chet you were excellent and a prefect Gentleman. I would recommend you and Precision and time. You are Top Notch Service with a Super Tech. I’m so happy I called and will recommend you in a heartbeat.
Nancy Denette
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A very knowlegable and friendly technician. His repair of the broken spring and addition of new rollers was wonderful. I would recommend you to anyone who needs garage repair.
Donald Ruef
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian came out to give us an estimate on some garage doors and openers. He was right to the point, asked what we liked, never tried to push anything on us. Very pleasant.
Doreen and Phil Zywocinski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past and have been thoroughly satisfied so it was a very easy decision to call when I needed another repair. Within two days of my call, a service technician was sent out to fix a couple hinges and one of the rollers on my garage door. The service tech was very friendly and had the repairs completed in less than 10 minutes. I would definitely use Precision Door Service again.
Alden Johnson
Service Provided:
Garage Door Repair