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about Precision Garage Door in:
Portland, CT
Precision Garage Door of Connecticuthas received 10 reviews, averaging 4.90 Stars:
Portland, CT
Portland, CT
Based on online research, I called Precision Door Service after coming home and finding one of my door springs broken. Setting of appointment was quick and easy, with very reasonable service date. As confirmed in email confirmation, I received message from technician, Chet, confirming arrival right in the middle of the time window that was provided. Chet was courteous and professional. He outlined the issues that he found and provided options to consider. I was very comfortable with explanations provided and proceeded with rebuilding balancing systems on both doors. Chet completed the work in the timeframe outlined and reviewed the work with me when completed. I now have garage doors that sound brand new. My operators are aging but still working so I didn't replace them. When needed I won't hesitate to call Precision Door Service to have them replaced.
- Doug
Portland, CT
Chet was great.He explained everything on the install of a new door..great prices.
- Mark Lastrina
Portland, CT
Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.
- Peter Piacente
Portland, CT
Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!
- Daniel Garawski
Portland, CT
The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
- Anthony Miele
Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?
Portland, CT
I was amazed with the fast service. I called and they were at my door the very next day. My tech was Chet and very knowledgeable and went threw the process with me and than asked if I had any questions or concerns. He went right to work and approximately 1hour later Chet had my overhead door back working. He replaced the cables adjusted fixtures and replaced broken rollers. I’m so glad I called Precision Depenable And great service. Thank You Chet you were excellent and a prefect Gentleman. I would recommend you and Precision and time. You are Top Notch Service with a Super Tech. I’m so happy I called and will recommend you in a heartbeat.
- Nancy Denette
Portland, CT
A very knowlegable and friendly technician. His repair of the broken spring and addition of new rollers was wonderful. I would recommend you to anyone who needs garage repair.
- Donald Ruef
Portland, CT
Brian came out to give us an estimate on some garage doors and openers. He was right to the point, asked what we liked, never tried to push anything on us. Very pleasant.
- Doreen and Phil Zywocinski
Portland, CT
I have used Precision in the past and have been thoroughly satisfied so it was a very easy decision to call when I needed another repair. Within two days of my call, a service technician was sent out to fix a couple hinges and one of the rollers on my garage door. The service tech was very friendly and had the repairs completed in less than 10 minutes. I would definitely use Precision Door Service again.
- Alden Johnson
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Chet was awesome. I will recommend this company to my family and friends.
- Ellen Nolan