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Precision Garage Door of Connecticut
about Precision Garage Door
has received 71 reviews, averaging 4.03 Stars:
My garage door was installed a year ago and he did maintenance on it. He was very professional and explained everything he did. Chet Shrader was his name and I highly recommend him. Thanks, Bonnie
Chet Shrader did a great job. I was hoping on getting a 10% Senior Discount and a print out of my bill but I had to wait until the next day to receive a email instead.
- Bob Carlson
I had a new cable and spring installed on my garage door. Scheduling was easy and I got a next day appt which was great. The technician was ontime and did a great job. The only negative was the price. $500+ seem excessive for the work done.
- Debra Anderson
Your employee was professional, knowable and outing. It was a pleasure to work with him.
- David Paye
Easily available. Technician was really great
- Patrick McEneney
Very professional and throughout.
- Doris Ayala
very pleased when the Tech. Rep. showed up. He was very pleasant and informative.. The only thing I was disappointed in was how long it would take to replace my garage door. The cost was FAIR. and fit into my budget. Can't wait to have my new door installed.
- Gregory Koba
South Windsor, CT
Chet Shrader is very kind knowledgeable person, he explained the problem and provide estimate in a timely manner for the problematic one. And also gave me an assessment of my second garage door.
On time and quick work well done.
- Michael Foyle
East Hartford, CT
Chet was very nice and took the time to answer all of are questions that me and my husband had.
- Opal Stiles
The service was Great! Thanks for getting me outta' my Garage! -Wes
- William Sadler
Chet was courteous, knowledgeable and did quick work. Thank you for great job! Only reason for not putting 5 stars was cost. Seemed a little steep. We benefited from senior discount though (10%)
- Timothy Cashman
Timely and courteous service. Very satisfied.
- Gerald Brunetto
South Windsor, CT
Garage door needed repair. Arrived during time frame provided. Gave us options to repair, replace etc. We had door repaired and serviced. Was efficient And had door repaired quickly. Not convinced it also needed to be serviced, seems like that should have been part of the repair and not additional cost.
- Sabrina S
Windsor Locks, CT
Quality professional who is down to earth & easy to deal with. Also had good things to say about his employer.
- Scott Jameson
The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
- Anthony Miele
Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?
Quick response, which was great! Way too expensive to fix a spring...
Prompt, competent service but overpriced
- Deborah Argito
The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.
Service person called when he was on the way. Arrived in the time window specified. Reviewed my setup and offered suggestions and tips. New Liftmaster opener installed and tested. He explained details of the new equipment. Area was cleaned up and returned to as before. Very happy with service, installer, and equipment.
- George Jalowiec
South Glastonbury, CT
Great timely service. Technician was professional and did exactly what he said he would.
- Dave Casale
Today, Chet came to my home to see my broken garage doors. He arrived on time with a call to me before. He was very professional, personable, and helpful. The quote he gave was more than others even with a senior discount, but I feel confident that this company will do a thorough job.
I was very pleased with the service I received. I was able to get an appointment for the next day, Chet came out a little earlier than the time stated, with a phone call beforehand and new right away how to fix the issues. It was quick and got my garage door working again. I would definitely recommend and am pleased I would have someone to use in the future.
- Chris Boilard
The technician arrived on time and the door looks great. The quoted price is what we paid.
- Michael Daniels
I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.
- Archer Edgar
New Haven, CT
I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.
- Michael Keeney
West Simsbury, CT
Fast response. Quickly executed repair and rebuild at a fair price. With what appears to be a decent warranty. Let's see what happens when it gets a little time.
- Peter Rosenthal
Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.
- Anthony Moosey
I was very pleased to have service so promptly after another company couldn't schedule service for 5 days. Dave was polite and efficient and solved my problem quickly. Thank You!
- Helen Johnson
South Windsor, CT
The technician was quick and professional. I would definitely use him again. They were also pretty quick to get out here to do the work.
- Brandon H