4.8 1 2 3 4 5 19 Reviews

From Madison, CT Homeowners

Garage Door Repair in Madison, CT

Precision Garage Door

Same-day garage door repair in Madison, CT, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Madison, CT

Serving Madison, CT

Proudly serving the Madison, CT community with same day service.

Service truck

Local Garage Door Repair in Madison, CT

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Madison, CT, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Madison, CT homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Madison and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Madison, CT

Serving Madison, CT

and surrounding communities

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What Customers are Saying

Summary based on the 19 most recent customer reviews

Customers in Madison consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and easy to work with. Reviews frequently highlight knowledgeable technicians who explain options clearly, arrive on time, and complete repairs efficiently. Many customers also praise the company’s friendly service and the confidence and trust it inspires, with several noting they would recommend Precision or call again for future garage door needs.

What Customers in Your Area Mention Most

Professionalism (8) Reviewers repeatedly describe technicians as professional, courteous, and respectful, with service that feels polished and dependable. Responsiveness (8) Customers often note prompt scheduling, quick follow-up, and timely arrival, including calls ahead of time and responsive appointment handling. Expertise (7) Reviews praise knowledgeable technicians who diagnose issues well, explain what is needed, and provide useful guidance about doors and openers. Communication (7) Customers value clear explanations, option reviews, confirmation calls, and updates that keep them informed throughout the service visit. Speed (6) Many reviews emphasize fast service and quick completion of repairs, with several noting the work was finished promptly and efficiently. Friendliness (6) Technicians are frequently described as friendly, personable, and pleasant, which contributes to a positive customer experience. Reliability (5) Reviewers mention that the company shows up as scheduled, follows through, and delivers service they feel they can count on again. Workmanship (5) Customers report well-done repairs, rebuilds, and maintenance work that leave doors and openers functioning properly. Trustworthiness (4) Several reviews say the staff earns trust by being honest about what is needed and avoiding pressure for unnecessary work.

Recent Reviews from Madison, CT

Rockwell Marsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/26/2026

Chet was very good. Knowledgeable and prompt. Now I know everything that is wrong with my garage doors and might have to fix down the road. LOL. But I now have my busted springs and cables fixed. Thanks!

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

John Hwa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 07/31/2025

Chet is terrific. Would recommend to anyone.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

William Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 11/07/2024

very professional. friendly. worked quickly

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

Janet Kolb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 07/09/2024

One of doors was damaged, slightly. The technician was personable, did an inspection, and assured me that there was no functional problem. I appreciated the evident expertise as well as the absence of any high-pressured attempt to sell me something I didn’t need. I will be calling your company for annual inspections - for sure. Janet Kolb

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

VALERIE MARTIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 11/14/2023

I had two garage doors with different brand door openers, neither of which was working. I only have one car so only need one door opener. Both doors are very old and will eventually need to be replaced. Chet arrived right on time and offered the various options with clear explanations and estimates for costs. I opted to replace the control unit on one of the doors. He showed me how to lubricate the various parts and explained what could go wrong, what stresses the door is under when closed or open, etc. I feel very well informed about my current doors and future options. At some point in the future I will have both doors replaced, one with a new opening system, and I will definitely be calling Precision for the job. I made the appointment in about a minute on line. They made it easy from start to finish. My new opener works perfectly.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Garage Door Opener

JoAnn Cavallaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 08/17/2023

Chet Schrader was professional, friendly, knowledgeable and patient in explaining everything to me. He project’s confidence and instills trust. Excellent representative of your company. Your options below do not enable customer to accurately state what work was done. We had an enormous amount of work done not 1 thing.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Dave Swan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 08/31/2022

Just bought the house and the sticker was on the door from previous owners. Pleasantly surprised- excellent service from Chet.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Gayle B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/23/2021

Chet was profession, courteous, took time to explain everything to me. Love the service of calling when within 30 minutes of arrival. He repaired my door, and installed a key lock. I will definitely recommend Precision Garage Door to anyone.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Troy Bacon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 11/09/2018

prices to high.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Mark Filozov

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 08/07/2018

Quick and professional job! Thank you

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Garage Door Opener

Gary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/30/2018

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.

Response from Walt Arvin Business Owner

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Yannick Jacob

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 04/26/2016

I was very impressed with the service provided by Rolando Chaparro from Precision Door Service. Rolando arrived at my house in Madison (CT) right at the beginning of window of time provided by the company. He explained to me all the options that I had to service my two doors. I would strongly recommend Rolando and I will definitely contact him and Precision Door Service in the future for any needs with my doors.

Service: Garage Door Repair

Product: Springs

Donna Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 11/02/2015

Excellent and fast service my thanks

Service: Garage Door Repair

James Grosso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 09/11/2015

arrived on time. He "fixed" garage door remote. One hour after he left, $139. later, it does not work.

Response from Walt Arvin Business Owner

As the technician explained. Once you're looking at the electronics of an opener It's not exactly a science to troubleshooting. There simply are multiple potential causes for things like your remote not working. We typically try the least expensive route first -- while always recommending other avenue to pursue. We try very hard to solve customer issues the first time out, but sometimes it does take two trips. Like our voicemail said, we are more than willing to comeback out and continue troubleshooting your issue and would not charge another service call. We are sorry you feel you didn't have a good experience with us.

Service: Garage Door Opener Repair

Michael Roe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 09/06/2015

It was a great experience. The service tech, Paul, called earlier in the day to confirm the schedule. He arrived on time, explained what needed to be done and had the parts on hand to finish the repair. I would use Precision again.

Service: Garage Door Opener Repair

Richard Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 06/07/2015

Technician was courteous and repaired 2 doors and got them working. It was a challenge because doors are old. Very satisfied with his work.

Service: Garage Door Repair

Mark Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/04/2014

Being without an operating garage door is a hassle so getting it fixed right away was important. I made an appointment with Precision for a day later in the week. Then, much to my delight, they called and said they had a cancellation and would I like to have my door fixed today?! Ron showed up even earlier than expected and had the door running smoothly in a very short time. Why call anyone else?

Service: Garage Door Repair

Diane Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 10/27/2012

I was very pleased with the service from Precision. I found them on the Internet and was able to get an appointment right away. I was impressed by the email follow-up and the promptness and courtesy of the technician. I ended up with a rebuild on my garage door and the service was relative quick and thorough. I would recommend them highly. I wish all service providers were like this.

Service: Garage Door Repair

Product: Springs

susan passalacqua

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 09/08/2012

I was very impressed with the service of everyone involved with Precision Garage Doors. I googled and noted the phone number. The young lady that answered was very professional and prompt. I was able to get an appointment time range on my schedule. The service man, Ron, introduced himself, arrived on time at the beginning of the appointment time range, and answered all questions. He also did some "maintenance" on both openers to give it better life. I will certainly call again and refer you to my friends. Thank you! Susan from Madison, CT

Service: Garage Door Opener Repair

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Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720