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about Precision Garage Door in:
Hartford, CTPrecision Garage Door of Connecticut
has received 27 reviews, averaging 4.74 Stars:
- Hazel Jackson
Technicians: Ed Dombrowski
First time customer and very pleased to have selected Precision Door Service for my garage door repair. Spring broke off which caused additional damage. Although it is never fun to have to spend money on repairs, it was worth it. Precision responded to my request very fast and Jacob was excellent at assessing and fixing my immediate problem. Will recommend Precision to my friends and family.
- Miguel Vazquez
Technicians: Jacob Krummel
Ed cane out, diagnosed my problem, and had my garage door working in no time. Would definitely recommend.
- D. Gabriel
Technicians: Ed Dombrowski
When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.
- Lillian Kezerian
The Technician was very knowledgeable and hospitable. He educated me about my garage door and it's functionality. No repair was done. If I need repairs and parts I will define
- Lynette Barnes
From our first call to our installation we got great service. The estimate matched the bill so no surprises and the installation person was super clean, on time and easy to work with. Would hire them again in a minute.
- Diana Jepsen
The technician arrived at exactly 2:00 p.m. He was polite and friendly, and worked quickly. I could not have been more pleased.
- Gail Woldu
looked on Google to see which garage repair services were out there and you guys showed up on top of googles list so I went to your site, liked the work and went with you guys, Paul Haney was my technician and he not only arrived on time but he did an amazing job, I will definitely go with you guys in the future and recommend others as well, thank you
- Christopher Lopez
Technician arrived on time Excellent service provided Would definitely recommend
- Keith Timothy
Don Holden did an excellent job inspecting and repairing my garage door. He introduced himself when he arrived, explained the inspection and the results, and the repairs required. The invoice was clear and comprehensive.
- Albert Alexander
Very efficient, very fast, done in about 20 minutes! Thanks for the good service.
- Joan Morrison
James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.
- S Barry
prompt friendly service. had a problem with my garage door opener which required a new part. Was fixed within the hour.
- Denise Merrill
I am very happy with the work Matt did, he did a great job fixing the broken spring on my garage door. I won't have any problem referring this company to my friends or family. Thanks again for a job well done.
Management: Ron Lecours
My spring was broken on my garage door. When I called at 5:45 pm I was shocked to hear they could have a technician at my home by 6:30 pm on the same evening. The tech arrived in the time frame promised. He was finished with my garage door in 30 minutes. He was very professional, and he left my garage door sounding better than when it was originally placed. Great job!
- Mick H
Friendly. informative and professional. Your company did a wonderful job explaining the differences in the doors and I welcomed your recommendation. The installer (Brian) did a wonderful job as well. I'm very happy and satisfied with my purchase and decision to go with Precision Door.
- E. Smith
I usually complain and rarely give complements, but I feel I need to tell you how wonderful an experience I had with your company. From the initial call to when the technician pulled out of my driveway, I was treated like a "customer" -- that doesn't happen much any more. You should be proud of Karen (the customer service representative that took my call) and Brian (the technician who came out to my house); they represented you very professionally and went out of their way to make me feel that they were there to help me. All in all a wonderful experience. Thank you and tell Karen and Brian I really appreciate their help.
- Linda D
Technician was very knowledgable. Jimmy did an excellent job and answered all of my questions. Would call again if service was needed
Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.
I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.
Duane was great. He quickly determined the problem, gave me several options and fixed the door as promised. Your customer service reps were also very pleasant to deal with. I'm satisfied! Thanks!
- Mary V
Thank you. My garage door works perfectly!
- Sam P
James arrived on time and showed up within 45 minutes of our call! He quickly assessed the problem and explained everything so we understood the problem. He provided us with three options -- each designed to increasing improve the door's performance. We decided to go with the complete rebuild. What a great warranty! We are very pleased with your company and would recommend you without reservation. Thank you!
- C Ansel
The technician showed up 30 minutes lates (no call to let me know ahead of time). He did a quick inspection and told me I needed a new door -- said the bottom panel was rotted to the point of "no return." He quoted me a door for $1,000. I told him no thanks. I went to home depot and saw I could buy a door for $700. Your company is simply too expensive. No thanks!
- Linda K
As I explained on the phone, to say you can buy a door for $700 and compare it to the door we quoted you isn't fair. The Home Depot didn't include installation and take down (of your old door), disposal (of your old door), and taxes. Also and more importantly, the Home Depot door comes with a 2 year warranty on the hardware and 1 year on the labor. Our door comes with a 7 year warranty on the hardware and labor associated with the install. When looking at the prices it really is not hard to justify the difference. We provide quality product and service at a fair priceâ?¦ we have no intension of providing sub-quality products (like you can find at most big box stores). We also stand behind our service (again unlike the big box guys).
Excellent service! Your Installer arrived on time and did a great job installing my doors. Everything was as promised. I couldn't be happier.
- Paul C
Technician showed up late and was very dirty. Matching his apperance, he left the garage a mess. The door works fine, but I expected more out of your company. Would not use you again.
- C Smithfield
I am extremely dissappointed that we did not live up to your expectations. We do take great pride in making sure that all of our customers have a pleasant (if not exceptional) experience with our company. We have spoken to the technician and believe that he understands what we (and our customers) expect. If you have any issues with yhe work we have done, please call us and we will make it right.
This is our second experience with you company. Your technicians have always been terrific. We\'re glad to do business with you and will reccommend you to our friends. Thanks!
- Cindy W
Very happy with my door and opener. Itâ??s nice and quiet. Jim did a great job installing and going over everything with us. Good job by everyone.
- Ted M