4.7 1 2 3 4 5 27 Reviews

From Hartford, CT Homeowners

Garage Door Repair in Hartford, CT

Precision Garage Door

Same-day garage door repair in Hartford, CT, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Hartford, CT

Serving Hartford, CT

Proudly serving the Hartford, CT community with same day service.

Service truck

Local Garage Door Repair in Hartford, CT

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Hartford, CT, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Hartford, CT homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Hartford and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Hartford, CT

Serving Hartford, CT

and surrounding communities

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What Customers are Saying

Summary based on the 27 most recent customer reviews

Customers in Hartford consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and easy to work with. Reviews highlight knowledgeable technicians who quickly diagnose issues, explain options clearly, and complete garage door and opener repairs or installations efficiently. Many customers also praise the company’s friendly service, clean workmanship, and dependable results that leave doors working properly and, in some cases, quieter and better than before.

What Customers in Your Area Mention Most

Professionalism (11) Reviewers consistently describe technicians and staff as professional, polite, courteous, and easy to work with. Expertise (10) Customers praise technicians for being knowledgeable, quickly identifying problems, and explaining repairs or options clearly. Speed (9) Customers frequently say repairs are completed quickly, with technicians diagnosing and fixing problems in a short time. Service (9) Customers commonly describe the overall service as excellent, great, or wonderful, with strong praise for the customer experience from first call to completion. Communication (8) Reviews highlight clear explanations, helpful updates, and staff who answer questions and walk customers through the repair or installation process. Friendliness (8) Many reviewers mention friendly, cheerful, hospitable, and pleasant interactions with both technicians and office staff. Workmanship (8) Reviewers praise solid repair and installation work, with doors, openers, and springs fixed correctly and operating well afterward. Responsiveness (7) Reviewers repeatedly note fast responses, including same-day or quick appointment times and prompt follow-through when service is requested. Booking Experience (4) Several customers mention smooth scheduling and a good first-call experience, including helpful customer service representatives and easy coordination.

Recent Reviews from Hartford, CT

Hazel Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 09/13/2021

excellant

Service: Garage Door Repair

Miguel Vazquez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 07/09/2019

First time customer and very pleased to have selected Precision Door Service for my garage door repair. Spring broke off which caused additional damage. Although it is never fun to have to spend money on repairs, it was worth it. Precision responded to my request very fast and Jacob was excellent at assessing and fixing my immediate problem. Will recommend Precision to my friends and family.

Service: Broken Garage Door Spring Repair

Product: Springs

D. Gabriel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 05/03/2019

Ed cane out, diagnosed my problem, and had my garage door working in no time. Would definitely recommend.

Service: Garage Door Opener Repair

Lillian Kezerian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 01/08/2019

When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.

Service: Garage Door Opener Repair

Lynette Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 10/24/2017

The Technician was very knowledgeable and hospitable. He educated me about my garage door and it's functionality. No repair was done. If I need repairs and parts I will define

Service: Garage Door Repair

Diana Jepsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 08/02/2016

From our first call to our installation we got great service. The estimate matched the bill so no surprises and the installation person was super clean, on time and easy to work with. Would hire them again in a minute.

Service: Install Garage Doors

Product: Garage Doors

Gail Woldu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 12/17/2015

The technician arrived at exactly 2:00 p.m. He was polite and friendly, and worked quickly. I could not have been more pleased.

Service: Garage Door Repair

Christopher Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 10/14/2015

looked on Google to see which garage repair services were out there and you guys showed up on top of googles list so I went to your site, liked the work and went with you guys, Paul Haney was my technician and he not only arrived on time but he did an amazing job, I will definitely go with you guys in the future and recommend others as well, thank you

Service: Garage Door Repair

Product: Springs

Keith Timothy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 09/10/2015

Technician arrived on time Excellent service provided Would definitely recommend

Service: Broken Garage Door Spring Repair

Product: Cables

Albert Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 04/23/2015

Don Holden did an excellent job inspecting and repairing my garage door. He introduced himself when he arrived, explained the inspection and the results, and the repairs required. The invoice was clear and comprehensive.

Service: Garage Door Repair

Joan Morrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 04/12/2014

Very efficient, very fast, done in about 20 minutes! Thanks for the good service.

Service: Garage Door Repair

S Barry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 01/10/2014

James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.

Service: Garage Door Opener Repair

Denise Merrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 09/16/2013

prompt friendly service. had a problem with my garage door opener which required a new part. Was fixed within the hour.

Service: Garage Door Opener Repair

Bob

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 03/08/2013

I am very happy with the work Matt did, he did a great job fixing the broken spring on my garage door. I won't have any problem referring this company to my friends or family. Thanks again for a job well done.

Service: Broken Garage Door Spring Repair

Mick H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 03/06/2013

My spring was broken on my garage door. When I called at 5:45 pm I was shocked to hear they could have a technician at my home by 6:30 pm on the same evening. The tech arrived in the time frame promised. He was finished with my garage door in 30 minutes. He was very professional, and he left my garage door sounding better than when it was originally placed. Great job!

Service: Broken Garage Door Spring Repair

E. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 02/09/2013

Friendly. informative and professional. Your company did a wonderful job explaining the differences in the doors and I welcomed your recommendation. The installer (Brian) did a wonderful job as well. I'm very happy and satisfied with my purchase and decision to go with Precision Door.

Service: Install Garage Doors

Linda D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 01/16/2012

I usually complain and rarely give complements, but I feel I need to tell you how wonderful an experience I had with your company. From the initial call to when the technician pulled out of my driveway, I was treated like a "customer" -- that doesn't happen much any more. You should be proud of Karen (the customer service representative that took my call) and Brian (the technician who came out to my house); they represented you very professionally and went out of their way to make me feel that they were there to help me. All in all a wonderful experience. Thank you and tell Karen and Brian I really appreciate their help.

Service: Garage Door Opener Install

Renee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 12/19/2011

Technician was very knowledgable. Jimmy did an excellent job and answered all of my questions. Would call again if service was needed

Service: Garage Door Repair

Glenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 11/29/2011

Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.

Response from Walt Arvin Business Owner

I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.

Service: Garage Door Repair

Mary V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 06/24/2011

Duane was great. He quickly determined the problem, gave me several options and fixed the door as promised. Your customer service reps were also very pleasant to deal with. I'm satisfied! Thanks!

Service: Garage Door Repair

Sam P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 04/30/2011

Thank you. My garage door works perfectly!

Service: Garage Door Repair

C Ansel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 04/15/2011

James arrived on time and showed up within 45 minutes of our call! He quickly assessed the problem and explained everything so we understood the problem. He provided us with three options -- each designed to increasing improve the door's performance. We decided to go with the complete rebuild. What a great warranty! We are very pleased with your company and would recommend you without reservation. Thank you!

Service: Garage Door Repair

Linda K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 07/23/2010

The technician showed up 30 minutes lates (no call to let me know ahead of time). He did a quick inspection and told me I needed a new door -- said the bottom panel was rotted to the point of "no return." He quoted me a door for $1,000. I told him no thanks. I went to home depot and saw I could buy a door for $700. Your company is simply too expensive. No thanks!

Response from Walt Arvin Business Owner

As I explained on the phone, to say you can buy a door for $700 and compare it to the door we quoted you isn't fair. The Home Depot didn't include installation and take down (of your old door), disposal (of your old door), and taxes. Also and more importantly, the Home Depot door comes with a 2 year warranty on the hardware and 1 year on the labor. Our door comes with a 7 year warranty on the hardware and labor associated with the install. When looking at the prices it really is not hard to justify the difference. We provide quality product and service at a fair priceâ?¦ we have no intension of providing sub-quality products (like you can find at most big box stores). We also stand behind our service (again unlike the big box guys).

Service: Broken Garage Door Spring Repair

Paul C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 06/22/2010

Excellent service! Your Installer arrived on time and did a great job installing my doors. Everything was as promised. I couldn't be happier.

Service: Install Garage Doors

C Smithfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 04/14/2010

Technician showed up late and was very dirty. Matching his apperance, he left the garage a mess. The door works fine, but I expected more out of your company. Would not use you again.

Response from Walt Arvin Business Owner

I am extremely dissappointed that we did not live up to your expectations. We do take great pride in making sure that all of our customers have a pleasant (if not exceptional) experience with our company. We have spoken to the technician and believe that he understands what we (and our customers) expect. If you have any issues with yhe work we have done, please call us and we will make it right.

Service: Garage Door Repair

Cindy W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 02/15/2010

This is our second experience with you company. Your technicians have always been terrific. We\'re glad to do business with you and will reccommend you to our friends. Thanks!

Service: Garage Door Repair

Ted M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 09/16/2009

Very happy with my door and opener. Itâ??s nice and quiet. Jim did a great job installing and going over everything with us. Good job by everyone.

Service: Install Garage Doors

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Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
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Precision Garage Door Service
Office: (860) 351-3651
442 East Street
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License

CT License
# 0624720