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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 984 reviews, averaging 4.99 Stars:
Review:

Scheduling was easy for following Monday (my request) since they were offering 'same day' if needed. Ed called earlier on Monday to ask if i would want him to perform visit earlier, so we moved visit to noon. Job was to review problems with 2-3 panels that were a result of car in garage backing up while door still closed. He suggested that he try and flatten the dents in the outside steel panels. It was either that or replace the whole door...cost for 3 panels would be more expensive than to just replace with new door. Ed's patience, skill, and experience enabled him to fix the visual problems with fronts of 3 steel panels to 99% of new. He also brought actual operation of door back to normal. Inside of door still shows some of the damage but the view to the street and functionality were all excellent...so good that I did not need to replace the door. Job finished within 40 minutes. I told Ed that he has taken the fixes he did to the level of art and there is no way any 'you-tube' example could ever come close to teaching the job he did. Final result: my reputation was salvaged (neighbors and casual observers will never notice, yeah, it was my fault) and garage working without strange noises. All for less than the cost of one panel...including a tip for Ed. Ed is probably the company's best advertisement. While you may get various proposals like i did (some only by phone), but I highly recommend starting with Precision for the first to visit.
Terry
Service Provided:
Garage Door Repair
Date: 11/12/2018
Garage Door Repair
,
Review:

Had new rollers and weather seals installed ... Jay our technician was just wonderful. Good communicator and very professional. Will be back if something else is needed. Don't hesitate to call on Precision Door !!
Victoria Robinson
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The scheduled service was a routine maintenance call, which is not listed in this review response. You rescheduled the call but sent me an invoice saying that I had cancelled it - not true, and confusing. You cancelled, not me. You agreed to make the rescheduled call on Friday between 8-9 AM, but when I phoned you said it was 8-12 AM - not true, and confusing again. I won't be home after 10 AM Friday.
Stanley Bielski
Service Provided:
Broken Garage Door Spring Repair
Date: 11/06/2018
Install Garage Doors
,
Review:

I made a appointment, and had to wait two weeks for it. The day of the appointment (at the time of the appointment) got a call to say they couldn't make it. And, I would have to make another appointment. So, I called that evening. They said they would call the next morning. They called at 3:30 and asked if between 12 & 2:00 was Ok. It wasn't. So, I was told to call and make another appointment. I'm not going for another two week wait. It's time to look for another company!!! Toni Clark
Toni Clark
Service Provided:
Install Garage Doors
Review:

I had been meaning to have our two garage doors serviced, and kept putting it off. Then a few days ago one of the doors opened half way and stopped! The motor ran, but the door wouldn't move. The bearing for the sprocket for the chain drive had just worn out. I found Precision on line, and gave them a call. They came out the next day. The technician, Chet, was great. He evaluated both doors and confirmed my suspicions that these 25 year old doors needed a lot of work. He replaced the worn out opener, and the springs and rollers on both doors. He corrected some old work, and gave me a number of tips for things I could take care of myself and save some money. Although he didn't get to my house until 4:00, (I was his last call of the day) he stayed until all the work was done and I was satisfied. The new opener works perfectly, and both doors should be good for many more years. I would recommend Precision without reservation!
Paul Senk
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Chet Shrader was knowledgeable, friendly, on time, and quick with his work. Will call again for any future repairs.
Glenn Warr
Service Provided:
Garage Door Repair
Product:
Springs
Date: 10/31/2018
Garage Door Repair
,
Review:

Ed Dombrowski did a great job. He put up a new opener head and new rollers and springs etc. in less than an hour.
Keith Cotton
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Technician "Jay" demonstrated his knowledge not only in the repair of my garage door but also in educating me on how the system operated. Had I made this appointment with Precision sooner I could have save additional expense instead of following advice of others. As I told Jay, "I'd rather wait for the service of a company that is dependable, has integrity, reliability and knowledge rather than instant gratification of a company without.
Jackie Demarco
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Date: 10/31/2018
Garage Door Repair
,
Review:

excellent service. quick response time. great service tech. job done right. would recommend to anyone needing garage door service
Bill Barney
Service Provided:
Garage Door Repair
Review:

Great service. Quick to respond to set up an appointment, arrived on time, and knew their stuff. The repairman (Ed) was easy to work with and gave plenty of information regarding my options for the needed repair. Will definitely use them again.
Tom
Service Provided:
Broken Garage Door Spring Repair
Review:

Chet was great. Told us exactly what was wrong and explained the different options to fix. Work was done in a timely fashion and was no mess.
John Hay
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose your company based on the overall information on your website and am very satisfied with both people I dealt with and with the work done.
Roberta Duzak
Service Provided:
Broken Garage Door Spring Repair
Date: 10/12/2018
Garage Door Repair
,
Review:

Your service man was outstanding he informed me of everything he was doing and why. Went right to work very pleasant knew what he was doing very knowledgeable He is a great asset to your business would highly recommend your company
Martin Swan
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Jay was wonderful! I had experienced ongoing issues with my garage door and used another vendor so was not a happy camper! Jay was extremely knowledgeable and diligent in reviewing the situation and diagnosed the problems fairly quickly. He turned my outlook totally around and I truly appreciated his expertise. Jay certainly complemented your brand!!
Grace Papapietro
Service Provided:
Garage Door Repair
Review:

I’m waiting my door install how come taking so long ?
Van Sysavat
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had used Precision before to replace the door rollers. This time I found Jay to be professional, personable and knowledgeable. Jay found the problem within 5 minutes and replaced the opening system within a reasonable period of time. I would contact Precision again if I have a garage door problem.
David Paye
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

I needed an emergency repair to get my car out of my garage. The old motor finally died. Precision bent over backwards to accommodate me. Ed was spectacular. Second experience with them. They are 5+ star!!!
Neil Yeston
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Starting with the person who answered the phone and finishing with the installer (Chet), the process was easy. Both people were very nice, and Chet wanted to be sure we were happy and comfortable with the installation and use of the new opener. Thank you for the quick response and excellent service!
Dianne Reynolds
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent service. Compliments to Chet Shrader. 5 Stars!
Asa Berkowitz
Service Provided:
Garage Door Repair
Review:

Just had our garage door completely overhauled today and replaced all parts, except motor and chain. Ed was our service repairman and gave my husband a choice as to what our options are. Even though we both had sticker shock when he gave us our price options, Ed was very helpful in reviewing our best option and we accepted it. That was the full repair with a 7 year warranty. Ed did an excellent job in replacing all the moving parts, testing it, making sure that it not only closed properly but adjusted the motor so it closed completely to the ground so no opening was observed (which we had before the repair). Ken, my husband, said Ed was friendly, extremely knowledgeable not only in your product quality but in what we probably would be facing with a competitor. We know you are dependable since we used you years before with Paul (per our notes). PS- we are in the middle of a renovation, the garage was full of boxes and he took the time to help me temporarily remove what we had to move, to the driveway and back, so he could do the job properly.
Barbara Heiken
Service Provided:
Broken Garage Door Spring Repair
Review:

Very satisfied. Thank you ????
Joann Passeri
Service Provided:
Garage Door Repair
Review:

Chet was the technician who serviced and repaired our garage door. He was very profession in every way. He pointed out the weaknesses in our garage door and estimated the cost for the parts and labor necessary to have our door work smoothly and safely again. He completed the required work efficiently. We are very happy with the work that he did and our door is working well again. The updates that he suggested are terrific. Good work and thank you Chet!
Mary Mulcahy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jay did a very professional job. Very nice too.
Christine Waryasz
Service Provided:
Garage Door Repair
Review:

Jay arrived on time, was very professional and had us up and running in no time. Service was great and so was Jay. I would ask for him by name if I have to use your service again!
Phillip Mahoney
Service Provided:
Garage Door Opener Repair
Review:

I chose Precision after review of their website indicating around the clock service. The hardware of the door opener had corroded due to rust on track caused by faulty installation of vinyl siding which allowed water leakage. The cable snapped from the rusted spring. The technician Ed explained in detail what the issue was and quoted the required work upfront. I was very satisfied with the experience from scheduling the appointment to the quality of work performed. I highly recommend Precision.
Mary Jenkins
Service Provided:
Broken Garage Door Spring Repair
Review:

I was amazed with the fast service. I called and they were at my door the very next day. My tech was Chet and very knowledgeable and went threw the process with me and than asked if I had any questions or concerns. He went right to work and approximately 1hour later Chet had my overhead door back working. He replaced the cables adjusted fixtures and replaced broken rollers. I’m so glad I called Precision Depenable And great service. Thank You Chet you were excellent and a prefect Gentleman. I would recommend you and Precision and time. You are Top Notch Service with a Super Tech. I’m so happy I called and will recommend you in a heartbeat.
Nancy Denette
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Chet showed up on time. Took me through the problems with my garage door and offered me options. He did a full replacement within one hour and then, walked me through his worked. Friendly, knowledgeable and trustworthy.
Deb Peterson
Service Provided:
Garage Door Opener Repair
Review:

I am happy to get the door fixed and Chet was great and very professional. I will say that I think the $600 charge to supply new springs, rollers, stabalizer bar, some cables, + labor (hour tops) is a bit excessive. I did not price the job with any other company. Quote for a new door (which I didn't really need) was $1200 (and it's a minimal door)!! Anyway...capitalism at work. We really want to live in CT???
George Ulrich
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service. Tech arrived on time and completed the repair.
Al Rubino
Service Provided:
Garage Door Opener Repair
Review:

I choose you simply because when I typed in my garage door repair you answer your phone right away . With is what I can consider very important with a real person on the line. Your service man Chet was very informed he gave me 3 choices to choose from which I found very nice and he told me how to that care of my garage doors .
Sandre Johnson
Service Provided:
Garage Door Repair
Product:
Springs
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