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Service tech Josh was very professional and knowledgeable. My current problem was a broken extension spring on one garage door. He performed a complete inspection of both garage doors and noticed a potential issue with a spring on the second garage door. Since all hardware was now 16 years old, we decided it was an appropriate time to replace all extension springs and pulleys on both doors. Josh efficiently handled this and both garage doors again work great. This was my second, excellent experience working with the people from Precision. Quick turnaround and a great result.

- Eric Boroush

After new roof install around Thanksgiving 2024, discovered broken garage door spring cause of issues that began months earlier. Unable to use garage for over a year. Precision first entry of Google search to finally address. Received call back after filling out online form and appointment set for next day. Gerry Ouellette arrived early and quickly assessed. He returned following day to repair. With 2 cars and miscellaneous "stuff" throughout, Gerry somehow managed to maneuver around and fix frozen door in less than an hour. All done on the coldest day of the season (12-08-2025). Single digit temperature and colder wind chills. He was informative, engaging and an absolute pleasure! With a 7 year warranty hopefully this will never again be a concern. I highly doubt it. If so, however, I will call Gerry during Spring, Summer or Fall months!

- Frank Krasnoger / Trudie Hayes

On time!! Friendly, polite, professional! Thank you Gerry!!

- Annie Davis

Excellent service today, replacing two aged garage door openers. Rich is a professional; knowledgeable and efficient. He did a commendable job explaining the issue and after install, explaining the operation of the new equipment.Thank you

- John Martin-Beaulieu

Very professional service technicians, did a great job installing my new garage door. Everyone was very friendly, service was completed on time. Zero complaints, overall a great experience.

- Jason Marshall

Highly recommend! They scheduled an appointment within 24 hours and resolved the issue quickly. The technician was very knowledgeable and friendly.

- Lori Francett

Awesome service! Prompt, professional and diagnosed / fixed the issue quickly.

- Ann Wetstein

Thanks for the review. We appreciate your business and feedback.

I met Rich. What a great professional! I was delayed by a previous appointment by 15 min and my cell was dead. He waited patiently and when we met, he was very understanding; extremely positive, affable and a true professional. He even went over all the details with me and explained thoroughly all the nuances. I trust people of Rich’s caliber 1000%. He's an asset to your organization.

- Gill Zoggi

Thanks for the feedback. We always try to put ourselves in the customer's shoes. The result is a team of professionals who try to do what they hope someone would do for them. It looks like Rich exemplified that philosophy. We're very happy to see that you appreciate our efforts! Thanks, and thank you for your business.

Love the convenient online scheduling and timely availability of the repair service. The service technician was prompt, friendly, and professional, and got our garage door back in working order in short order. Highly recommend the repair service.

- Kumi Sato

Great service, came prepared with all required parts on the truck, and the tech was extremely knowledgeable and friendly. Would highly recommend to others.

- Robert Heiner

Technician was very prompt and diagnosed the problem immediately. Repairs were made and second door was evaluated and lubricated for easier performance. We are very pleased with Ed and the job that he did. We would highly recommend your business.

- Jerold John

Great job!

- Gene Guilford

Ed was wonderful! Very quick and efficient. Great customer service!

- Christy Ahlman

Great experience with this company. Fantastic and responsive customer service, very easy to call and speak to a live representative - rare in this day and age. My technician Ed was excellent! Very pleased with the quality of his work. Would absolutely recommend this business!

- Greg Fortin

Your representative Chet Shroder came to replace a broken spring in our 40 year old garage door and after courteously pointing out other issues that deserved consideration, left with an order for a new door. He knows his stuff and is a great asset to your company. Sincerely, W. Clark Dean

- Clark Dean

Would recommend. Ed was my technician. Great guy. Great work. On time. With integrity and real solutions. I will use again.

- Keith Queen

Great service. Ed was fantastic. Quick and efficient. Appreciate all of the information and instructions.

- Elisabeth Sappenfield

You were very prompt in scheduling and the gentleman who came was very knowledgeable with a great deal of experience, which was very helpful in answering all the questions that I had! I have a good understanding about the doors and options and am awaiting the quote! Thank you for your assistance.

- Lisa Woods

Fantastic service. Josh arrived on time, and he was very kind and gave all the information necessary. The work was completed very well and quickly.

- Darin

Josh was great, let me know he was on the way. Didn’t take long at all, doors and remotes working like brand new. Excellent job!

- Ted Kupferman

Josh Our Service Tech was professional, personable and informative. He answered all of my questions politely. His 20+yrs experience showed with his confidence during the repair. You will not go wrong requesting Josh Thank you Jp

- Jeanette Pursell

Rich did great Job very pleased.

- Bill Babbitt

Couldn't be more satisfied with your company!

- Gary Adajian

The repair technician Ed called and said he could be here earlier than promised. He was prompt, polite and efficient. He explained everything very well and showed me how to do periodic maintenance. My garage door works great and very quietly now. Thank you. Ed

- Linda

Very nice technician. Tuned up garage doors.

- Ulric Berube

Service appointment was very good. The service person (Rich) was excellent. The cost was shocking. Your Co. repaired the exact same issue on my door #1 for half this amount only 6 yrs ago. I’m an owner of 3 doors so this is concerning. After paying this invoice I went and had a EKG and my springs are still ok. Again the team work was excellent. Price ????

- Alan Hofmann

Great service. The tech was great, arrived about two hours after my call and finished the repair in about 40 minutes. Wow. But I was changed $330 for the work and parts. I felt gouged.

- Jim Kahnweiler

Ed did a great job assessing our situation and working up an estimate to get our doors running smoothly. He was able to get us on his schedule for the next day. The doors work great and the new openers are awesome. Very happy with our service.

- L J Brackney

Ed was very helpful and kind. He explained everything in detail. We would highly recommend this company and Ed!

- Becky

Ed was terrific! He explained everything thoroughly and took his time. Thanks!

- Cassie Budman