4.9 1 2 3 4 5 184 Reviews

From Granby | Simsbury | Torrington, CT Homeowners

Garage Door Repair in Granby | Simsbury | Torrington, CT

Precision Garage Door

Same-day garage door repair in Granby | Simsbury | Torrington, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Granby | Simsbury | Torrington, CT

Serving Granby | Simsbury | Torrington, CT

Proudly serving the Granby | Simsbury | Torrington community with same day service.

Service truck

Local Garage Door Repair in Granby | Simsbury | Torrington, CT

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Granby | Simsbury | Torrington, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Granby | Simsbury | Torrington homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Granby | Simsbury | Torrington and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 183 most recent customer reviews

Customers consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and highly knowledgeable, with technicians who explain issues clearly, arrive on time, and resolve garage door problems efficiently. Reviews across Granby, Simsbury, Torrington, and nearby communities also highlight friendly service, strong communication, convenient scheduling, and reliable repairs and installations that leave doors working smoothly and quietly. Many customers say they would use the company again and recommend it to others.

What Customers in Your Area Mention Most

Professionalism (95) Reviewers frequently praise technicians as professional, courteous, polite, and well-presented, often describing them as a strong reflection of the company. Expertise (82) Customers regularly note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining what needed to be done. Responsiveness (68) Reviews often highlight fast callbacks, quick appointment setting, and willingness to come out promptly when service is needed. Speed (61) Many reviewers say repairs and installations were completed quickly, efficiently, and in a timely manner. Communication (54) Customers value clear explanations, advance calls or texts, and technicians who walk them through options, findings, and instructions. Friendliness (49) Reviewers repeatedly describe the staff as friendly, personable, kind, pleasant, and easy to deal with. Reliability (42) Customers commonly say the company follows through, shows up as promised, and gets doors or openers working correctly again. Workmanship (40) Reviews praise the quality of the repair and installation work, often noting that doors work better, smoother, or quieter afterward. Booking Experience (18) Several customers mention easy online scheduling, simple appointment setup, and a smooth overall booking process.

Recent Reviews from Granby | Simsbury | Torrington, CT

Mark Guiod

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Stay away from this company. Needed a spring replaced on a garage door. Their approach is try to talk you into the most expensive sale, in this case it was replacing all the rollers, pulleys, cables, spring, what they referred to as a completendoor rebuild. I didn't even wait for the price, I stopped the sales pit ch and told him I just want an estimate to replace the spring. We'll that came out to something like $750. They were going to charge me$313 just for the springs! The most expensive springs I could find on line was $150. I sent him packing. Called a local company, showed up in a few hours, guess what? Complete door rebuild - $295. Stay away from this company!

Rich N

Technicians: Rich N

Service: Garage Door Repair

Bob Loubier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 07/21/2026

The service technician was very good and professional. He is an asset for your company.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Michael Roy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Winchester, CT 05/04/2026

Josh Vogel was punctual, efficient, and a consummate professional. I would absolutely use this service again for any garage door issues.

Josh V

Technicians: Josh V

Service: Garage Door Repair

Product: Springs

Candieann Martikainen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Harwinton, CT 04/27/2026

Joshua called and said he was in the area and could he come to my place earlier in the day than expected. He was polite and worked on my broken garage door for some time. The door was dented and off the track and stuck at the top of the garage. Josh bent and adjusted and fixed the door so it is back up and running. I would highly recommend Precision Overhead Door Service!!

Josh V

Technicians: Josh V

Service: Garage Door Repair

Marylou E.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 04/22/2026

When my garage door wouldn’t close completely, I called Precision. I greatly appreciate the same day service. Josh is a terrific technician. He showed me what the problem was and repaired it quickly. He also looked at my second garage door, diagnosed a similar issue, and took care of that as well. He was friendly and arrived right on time. I’m very pleased with both the service and the repair.

Josh V

Technicians: Josh V

Service: Garage Door Opener Repair

Product: Cables

Ed Rodgers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 04/06/2026

Rich came to our house and did an outstanding job. Very professional and knowledgeable we have used Precision before and will continue to do so in the future..

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

WB White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 03/27/2026

The company was very responsive to our needs/call Technician Josh was highly knowledgeable and figured out all that was wrong - did a great job Costs were more than expected but did not have other proposals due to the urgent need to get the door fixed. My rating is 4.5/5.0

Josh V

Technicians: Josh V

Service: Garage Door Repair

Jeff Fabretti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service, Josh explained my options, I went with the maintenance on my garage door and its working good

Josh V

Technicians: Josh V

Service: Garage Door Repair

David Santoriello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Litchfield, CT 02/23/2026

Gerry was fantastic. Very responsive and trustworthy.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Joseph Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 02/16/2026

Found you on line. Rich was great went right to work figured out the problem and then he started to install worn out parts. Door never worked so well. Asked him to check my other door replaced worn out parts. And now both doors work perfectly. Thank you . Highly recommend your company

Rich N

Technicians: Rich N

Service: Garage Door Repair

Virginia Earl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 02/10/2026

Absolutely best technician Gerard Ouellette did a rebuild of moving parts for our 1970 wood door. He explained work very clearly and spent about an hour making garage door good as new. We will call agin if other door breaks. So pleased!!

Service: Garage Door Repair

Don Walcott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 02/04/2026

Rich Netto was prompt, personable and professional as always!

Rich N

Technicians: Rich N

Service: Garage Door Opener Repair

Drew Paris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The gentleman that came out was great. I thought the pricing was a little over the top. 149 service charge 150 for labor charge and 250 for parts. When he was here for 45 minutes and I can order the parts full retail from the manufacturer for 102.95. I understand people need to make a living but the markup is insane. I run a service department and if I did this I would have people screaming and yelling and not returning.

Response from Drew Arvin Business Owner

Thank you for taking the time to post a review. We're sorry that you feel that way about our pricing. While we may appear higher than average, we are considered very competitive when stacked next to our competitors. You will also tend to find parts cost less when purchased at retail versus when going through a full service company such as ours. It's important to recognize that when you hire a company to repair your garage, we are sending a highly skilled technician with years of experience (some with decades) to make sure that your door is repaired correctly on our first visit. If you look through the thousands of reviews we've received, you'll notice that we do have many customers calling us back because of our great team of technicians and the quality of our work. We truly appreciate your business and if you'd like to talk to us more about your experience, please call our office at 978-212-3332.

Josh V

Technicians: Josh V

Service: Garage Door Repair

Kyle Lukas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich was great!

Rich N

Technicians: Rich N

Service: Garage Door Repair

Bernard Ebrahimi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 12/30/2025

On time, fast, and easy - at a reasonable price. Replaced 4 springs, cables, etc., on exiting doors. Thank you.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Product: Springs

Eric Boroush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 12/18/2025

Service tech Josh was very professional and knowledgeable. My current problem was a broken extension spring on one garage door. He performed a complete inspection of both garage doors and noticed a potential issue with a spring on the second garage door. Since all hardware was now 16 years old, we decided it was an appropriate time to replace all extension springs and pulleys on both doors. Josh efficiently handled this and both garage doors again work great. This was my second, excellent experience working with the people from Precision. Quick turnaround and a great result.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Product: Springs

Frank Krasnoger / Trudie Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After new roof install around Thanksgiving 2024, discovered broken garage door spring cause of issues that began months earlier. Unable to use garage for over a year. Precision first entry of Google search to finally address. Received call back after filling out online form and appointment set for next day. Gerry Ouellette arrived early and quickly assessed. He returned following day to repair. With 2 cars and miscellaneous "stuff" throughout, Gerry somehow managed to maneuver around and fix frozen door in less than an hour. All done on the coldest day of the season (12-08-2025). Single digit temperature and colder wind chills. He was informative, engaging and an absolute pleasure! With a 7 year warranty hopefully this will never again be a concern. I highly doubt it. If so, however, I will call Gerry during Spring, Summer or Fall months!

Service: Garage Door Repair

Product: Springs

Annie Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 11/25/2025

On time!! Friendly, polite, professional! Thank you Gerry!!

Service: Garage Door Opener Repair

John Martin-Beaulieu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 10/10/2025

Excellent service today, replacing two aged garage door openers. Rich is a professional; knowledgeable and efficient. He did a commendable job explaining the issue and after install, explaining the operation of the new equipment.Thank you

Rich N

Technicians: Rich N

Service: Garage Door Opener Install

Product: Garage Door Opener

Jason Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 08/21/2025

Very professional service technicians, did a great job installing my new garage door. Everyone was very friendly, service was completed on time. Zero complaints, overall a great experience.

Service: Install Garage Doors

Product: Garage Doors

Lori Francett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Highly recommend! They scheduled an appointment within 24 hours and resolved the issue quickly. The technician was very knowledgeable and friendly.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Ann Wetstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 06/23/2025

Awesome service! Prompt, professional and diagnosed / fixed the issue quickly.

Response from Walt Arvin Business Owner

Thanks for the review. We appreciate your business and feedback.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Gill Zoggi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 06/16/2025

I met Rich. What a great professional! I was delayed by a previous appointment by 15 min and my cell was dead. He waited patiently and when we met, he was very understanding; extremely positive, affable and a true professional. He even went over all the details with me and explained thoroughly all the nuances. I trust people of Rich’s caliber 1000%. He's an asset to your organization.

Response from Walt Arvin Business Owner

Thanks for the feedback. We always try to put ourselves in the customer's shoes. The result is a team of professionals who try to do what they hope someone would do for them. It looks like Rich exemplified that philosophy. We're very happy to see that you appreciate our efforts! Thanks, and thank you for your business.

Rich N

Technicians: Rich N

Service: Install Garage Doors

Kumi Sato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 04/21/2025

Love the convenient online scheduling and timely availability of the repair service. The service technician was prompt, friendly, and professional, and got our garage door back in working order in short order. Highly recommend the repair service.

Service: Garage Door Repair

Robert Heiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 03/26/2025

Great service, came prepared with all required parts on the truck, and the tech was extremely knowledgeable and friendly. Would highly recommend to others.

Service: Garage Door Repair

Product: Rollers

Jerold John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 02/27/2025

Technician was very prompt and diagnosed the problem immediately. Repairs were made and second door was evaluated and lubricated for easier performance. We are very pleased with Ed and the job that he did. We would highly recommend your business.

Service: Broken Garage Door Spring Repair

Gene Guilford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 01/09/2025

Great job!

Rich N

Technicians: Rich N

Service: Garage Door Opener Install

Product: Garage Door Opener

Christy Ahlman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 12/10/2024

Ed was wonderful! Very quick and efficient. Great customer service!

Service: Broken Garage Door Spring Repair

Greg Fortin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 11/05/2024

Great experience with this company. Fantastic and responsive customer service, very easy to call and speak to a live representative - rare in this day and age. My technician Ed was excellent! Very pleased with the quality of his work. Would absolutely recommend this business!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Clark Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 08/06/2024

Your representative Chet Shroder came to replace a broken spring in our 40 year old garage door and after courteously pointing out other issues that deserved consideration, left with an order for a new door. He knows his stuff and is a great asset to your company. Sincerely, W. Clark Dean

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

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License

CT License
# 0624720