Read what people are saying
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Josh Vogel was punctual, efficient, and a consummate professional. I would absolutely use this service again for any garage door issues.

- Michael Roy

Joshua called and said he was in the area and could he come to my place earlier in the day than expected. He was polite and worked on my broken garage door for some time. The door was dented and off the track and stuck at the top of the garage. Josh bent and adjusted and fixed the door so it is back up and running. I would highly recommend Precision Overhead Door Service!!

- Candieann Martikainen

When my garage door wouldn’t close completely, I called Precision. I greatly appreciate the same day service. Josh is a terrific technician. He showed me what the problem was and repaired it quickly. He also looked at my second garage door, diagnosed a similar issue, and took care of that as well. He was friendly and arrived right on time. I’m very pleased with both the service and the repair.

- Marylou E.

Rich came to our house and did an outstanding job. Very professional and knowledgeable we have used Precision before and will continue to do so in the future..

- Ed Rodgers

The company was very responsive to our needs/call Technician Josh was highly knowledgeable and figured out all that was wrong - did a great job Costs were more than expected but did not have other proposals due to the urgent need to get the door fixed. My rating is 4.5/5.0

- WB White

Great service, Josh explained my options, I went with the maintenance on my garage door and its working good

- Jeff Fabretti

Gerry was fantastic. Very responsive and trustworthy.

- David Santoriello

Found you on line. Rich was great went right to work figured out the problem and then he started to install worn out parts. Door never worked so well. Asked him to check my other door replaced worn out parts. And now both doors work perfectly. Thank you . Highly recommend your company

- Joseph Miller

Absolutely best technician Gerard Ouellette did a rebuild of moving parts for our 1970 wood door. He explained work very clearly and spent about an hour making garage door good as new. We will call agin if other door breaks. So pleased!!

- Virginia Earl

Rich Netto was prompt, personable and professional as always!

- Don Walcott

The gentleman that came out was great. I thought the pricing was a little over the top. 149 service charge 150 for labor charge and 250 for parts. When he was here for 45 minutes and I can order the parts full retail from the manufacturer for 102.95. I understand people need to make a living but the markup is insane. I run a service department and if I did this I would have people screaming and yelling and not returning.

- Drew Paris

Thank you for taking the time to post a review. We're sorry that you feel that way about our pricing. While we may appear higher than average, we are considered very competitive when stacked next to our competitors. You will also tend to find parts cost less when purchased at retail versus when going through a full service company such as ours. It's important to recognize that when you hire a company to repair your garage, we are sending a highly skilled technician with years of experience (some with decades) to make sure that your door is repaired correctly on our first visit. If you look through the thousands of reviews we've received, you'll notice that we do have many customers calling us back because of our great team of technicians and the quality of our work. We truly appreciate your business and if you'd like to talk to us more about your experience, please call our office at 978-212-3332.

Rich was great!

- Kyle Lukas

On time, fast, and easy - at a reasonable price. Replaced 4 springs, cables, etc., on exiting doors. Thank you.

- Bernard Ebrahimi

Service tech Josh was very professional and knowledgeable. My current problem was a broken extension spring on one garage door. He performed a complete inspection of both garage doors and noticed a potential issue with a spring on the second garage door. Since all hardware was now 16 years old, we decided it was an appropriate time to replace all extension springs and pulleys on both doors. Josh efficiently handled this and both garage doors again work great. This was my second, excellent experience working with the people from Precision. Quick turnaround and a great result.

- Eric Boroush

After new roof install around Thanksgiving 2024, discovered broken garage door spring cause of issues that began months earlier. Unable to use garage for over a year. Precision first entry of Google search to finally address. Received call back after filling out online form and appointment set for next day. Gerry Ouellette arrived early and quickly assessed. He returned following day to repair. With 2 cars and miscellaneous "stuff" throughout, Gerry somehow managed to maneuver around and fix frozen door in less than an hour. All done on the coldest day of the season (12-08-2025). Single digit temperature and colder wind chills. He was informative, engaging and an absolute pleasure! With a 7 year warranty hopefully this will never again be a concern. I highly doubt it. If so, however, I will call Gerry during Spring, Summer or Fall months!

- Frank Krasnoger / Trudie Hayes

On time!! Friendly, polite, professional! Thank you Gerry!!

- Annie Davis

Excellent service today, replacing two aged garage door openers. Rich is a professional; knowledgeable and efficient. He did a commendable job explaining the issue and after install, explaining the operation of the new equipment.Thank you

- John Martin-Beaulieu

Very professional service technicians, did a great job installing my new garage door. Everyone was very friendly, service was completed on time. Zero complaints, overall a great experience.

- Jason Marshall

Highly recommend! They scheduled an appointment within 24 hours and resolved the issue quickly. The technician was very knowledgeable and friendly.

- Lori Francett

Awesome service! Prompt, professional and diagnosed / fixed the issue quickly.

- Ann Wetstein

Thanks for the review. We appreciate your business and feedback.

I met Rich. What a great professional! I was delayed by a previous appointment by 15 min and my cell was dead. He waited patiently and when we met, he was very understanding; extremely positive, affable and a true professional. He even went over all the details with me and explained thoroughly all the nuances. I trust people of Rich’s caliber 1000%. He's an asset to your organization.

- Gill Zoggi

Thanks for the feedback. We always try to put ourselves in the customer's shoes. The result is a team of professionals who try to do what they hope someone would do for them. It looks like Rich exemplified that philosophy. We're very happy to see that you appreciate our efforts! Thanks, and thank you for your business.

Love the convenient online scheduling and timely availability of the repair service. The service technician was prompt, friendly, and professional, and got our garage door back in working order in short order. Highly recommend the repair service.

- Kumi Sato

Great service, came prepared with all required parts on the truck, and the tech was extremely knowledgeable and friendly. Would highly recommend to others.

- Robert Heiner

Technician was very prompt and diagnosed the problem immediately. Repairs were made and second door was evaluated and lubricated for easier performance. We are very pleased with Ed and the job that he did. We would highly recommend your business.

- Jerold John

Great job!

- Gene Guilford

Ed was wonderful! Very quick and efficient. Great customer service!

- Christy Ahlman

Great experience with this company. Fantastic and responsive customer service, very easy to call and speak to a live representative - rare in this day and age. My technician Ed was excellent! Very pleased with the quality of his work. Would absolutely recommend this business!

- Greg Fortin

Your representative Chet Shroder came to replace a broken spring in our 40 year old garage door and after courteously pointing out other issues that deserved consideration, left with an order for a new door. He knows his stuff and is a great asset to your company. Sincerely, W. Clark Dean

- Clark Dean

Would recommend. Ed was my technician. Great guy. Great work. On time. With integrity and real solutions. I will use again.

- Keith Queen

Great service. Ed was fantastic. Quick and efficient. Appreciate all of the information and instructions.

- Elisabeth Sappenfield