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about Precision Garage Door in:
West Springfield, MA
Precision Garage Door of Connecticuthas received 24 reviews, averaging 4.72 Stars:
West Springfield, MA
West Springfield, MA
Great service. Easy to make appointments with convenient and flexible appointments. The technician that helped us was very friendly and helpful.
- Matt Rivest
West Springfield, MA
Rich Netto came to my home this morning. He explained everything to me about my new garage door opener. The work was done promptly and it works great. I love that it is so quiet.
- Joan Spadoni
West Springfield, MA
Great technician. Thank you for sending such a good guy to work on my door.
- Kofi Dwamena
West Springfield, MA
It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.
- Debra Newell
West Springfield, MA
Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.
- Domenic Longo
Service Provided:
Product:
Technicians: Rich N
West Springfield, MA
I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!
- Terry Bennett
West Springfield, MA
Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
- Claude Chapdelaine
West Springfield, MA
Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
- Mark Kenney
West Springfield, MA
Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.
- Rene Bonneau
West Springfield, MA
Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.
- James Galeas
West Springfield, MA
My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you
- Kathleen Hamada
West Springfield, MA
Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.
- Andrea Witek
West Springfield, MA
We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!
- Gregory & joanne Lagueux
Product:
West Springfield, MA
very good service would call again if needed
- Ronald Asselin
Product:
West Springfield, MA
James did a great job in overhauling my two garage doors. I was amazed by how quickly the job was completed.
- Jane R.
West Springfield, MA
James was very polite and caring! I am more than pleased with the service he gave me. He did a very good job! I would definitely recommend Precision Door! Thank you!
- Brenda C.
West Springfield, MA
Thank you for honoring the valpak coupon I received a couple of days after you performed the work at our house.
- Judy O.
West Springfield, MA
Good service experience. Seems a bit expensive, but you showed up with 2 hours of my call.
- Tom R
West Springfield, MA
Your technician was a total professional and did a superb job. It is because of him and his approach I decided to have new door openers installed. In my view you should be very proud to have him working for you. Thank you for a great product and a great job.
- Thomas W.
West Springfield, MA
From the very first diagnostic visit james made, he proved himself to be thorough, prompt, affable - he showed a real skill for explaining what he was doing each step of the way, and the reasons why - and he carefully explained the array of options available to us. He did NOT rush. He was truly excellent!
- Ly T.
West Springfield, MA
James assessed and explained the situation well. He was professional and courteous.
- Tammy B.
West Springfield, MA
Excellent work - would not hesitate to reccommend to others.
- Elizabeth C
West Springfield, MA
I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.
- Ann E
Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Rich was timely and fixed the old weather strips and more! Thankful
- Terry Bennett