4.7 1 2 3 4 5 24 Reviews

From West Springfield, MA Homeowners

Garage Door Repair in West Springfield, MA

Precision Garage Door

Same-day garage door repair in West Springfield, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in West Springfield, MA

Serving West Springfield, MA

Proudly serving the West Springfield, MA community with same day service.

Service truck

Local Garage Door Repair in West Springfield, MA

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in West Springfield, MA, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Springfield, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around West Springfield and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of West Springfield, MA

Serving West Springfield, MA

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 24 most recent customer reviews

Customers in West Springfield consistently describe Precision Garage Door of CT & Springfield as professional, knowledgeable, and dependable. Reviews highlight prompt service, clear explanations, friendly technicians, and strong installation and repair work, with several customers also noting fair pricing or strong value and a willingness to recommend the company to others.

What Customers in Your Area Mention Most

Professionalism (11) Customers repeatedly describe technicians as professional, courteous, polite, and well-mannered, with a consistently capable approach to the work. Expertise (10) Reviewers frequently praise the technicians’ knowledge and skill, noting thorough diagnostics, clear explanations, and confident handling of repairs and installations. Service (10) Customers consistently call the overall service excellent, great, or very good, often saying the company went above and beyond or delivered a superb experience. Responsiveness (9) Reviews often mention prompt attention to calls and service needs, including quick scheduling, fast help, and technicians showing up when needed. Communication (8) Customers appreciate that technicians and staff explain the issue, review options, call ahead, and keep them informed during the visit. Workmanship (8) Many reviews praise the quality of the repair or installation itself, including jobs done expertly, thoroughly, and with results that work well afterward. Friendliness (7) Reviewers frequently mention friendly, helpful, personable, and caring technicians who make the experience comfortable and easy. Speed (6) Customers note that work is completed quickly and promptly, with several comments highlighting fast repair completion and efficient service. Value (4) Some reviewers describe the pricing or overall deal as reasonable, worth it, or fair, including comments about final pricing matching the quote.

Recent Reviews from West Springfield, MA

Terry Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich was timely and fixed the old weather strips and more! Thankful

Rich N

Technicians: Rich N

Service: Garage Door Repair

Matt Rivest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service. Easy to make appointments with convenient and flexible appointments. The technician that helped us was very friendly and helpful.

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

Joan Spadoni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich Netto came to my home this morning. He explained everything to me about my new garage door opener. The work was done promptly and it works great. I love that it is so quiet.

Rich N

Technicians: Rich N

Service: Garage Door Opener Install

Product: Opener

Kofi Dwamena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great technician. Thank you for sending such a good guy to work on my door.

Rich N

Technicians: Rich N

Service: Garage Door Opener Install

Product: Remotes / Keypad

Debra Newell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.

Rich N

Technicians: Rich N

Service: Garage Door Opener Install

Product: Garage Door Opener

Domenic Longo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Terry Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

Product: Springs

Claude Chapdelaine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.

Service: Broken Garage Door Spring Repair

Mark Kenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!

Service: Garage Door Opener Install

Product: Opener

Rene Bonneau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.

Service: Garage Door Opener Install

Product: Garage Door Opener

James Galeas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.

Service: Garage Door Repair

Kathleen Hamada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you

Service: Garage Door Repair

Andrea Witek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.

Service: Broken Garage Door Spring Repair

Gregory & joanne Lagueux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!

Service: Install Garage Doors

Product: Garage Doors

Ronald Asselin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

very good service would call again if needed

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jane R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James did a great job in overhauling my two garage doors. I was amazed by how quickly the job was completed.

Service: Broken Garage Door Spring Repair

Brenda C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James was very polite and caring! I am more than pleased with the service he gave me. He did a very good job! I would definitely recommend Precision Door! Thank you!

Service: Broken Garage Door Spring Repair

Judy O.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you for honoring the valpak coupon I received a couple of days after you performed the work at our house.

Service: Broken Garage Door Spring Repair

Tom R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good service experience. Seems a bit expensive, but you showed up with 2 hours of my call.

Service: Broken Garage Door Spring Repair

Thomas W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician was a total professional and did a superb job. It is because of him and his approach I decided to have new door openers installed. In my view you should be very proud to have him working for you. Thank you for a great product and a great job.

Service: Broken Garage Door Spring Repair

Ly T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

From the very first diagnostic visit james made, he proved himself to be thorough, prompt, affable - he showed a real skill for explaining what he was doing each step of the way, and the reasons why - and he carefully explained the array of options available to us. He did NOT rush. He was truly excellent!

Service: Broken Garage Door Spring Repair

Tammy B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James assessed and explained the situation well. He was professional and courteous.

Service: Broken Garage Door Spring Repair

Elizabeth C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent work - would not hesitate to reccommend to others.

Service: Install Garage Doors

Ann E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.

Response from Walt Arvin Business Owner

Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.

Service: Install Garage Doors

Ready to Experience 5-Star Service?

Join your West Springfield neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720