Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 2
Precision Garage Door
Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Connecticut
Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.
Recent 4-Star Reviews from Connecticut
Judy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Today, Chet came to my home to see my broken garage doors. He arrived on time with a call to me before. He was very professional, personable, and helpful. The quote he gave was more than others even with a senior discount, but I feel confident that this company will do a thorough job.
Chris Boilard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with the service I received. I was able to get an appointment for the next day, Chet came out a little earlier than the time stated, with a phone call beforehand and new right away how to fix the issues. It was quick and got my garage door working again. I would definitely recommend and am pleased I would have someone to use in the future.
Technicians: Chet S
Service: Broken Garage Door Spring Repair
Michael Daniels
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician arrived on time and the door looks great. The quoted price is what we paid.
Service: Install Garage Doors
Product: Garage Doors
Archer Edgar
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.
Service: Broken Garage Door Spring Repair
Michael Keeney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.
Service: Install Garage Doors
Product: Garage Doors
Peter Rosenthal
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast response. Quickly executed repair and rebuild at a fair price. With what appears to be a decent warranty. Let's see what happens when it gets a little time.
Service: Broken Garage Door Spring Repair
Product: Springs
Anthony Moosey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.
Helen Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased to have service so promptly after another company couldn't schedule service for 5 days. Dave was polite and efficient and solved my problem quickly. Thank You!
Service: Garage Door Opener Repair
Brandon H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was quick and professional. I would definitely use him again. They were also pretty quick to get out here to do the work.
Service: Broken Garage Door Spring Repair
Product: Remotes / Keypad
John Hagerty
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, excellent service. Not cheap, but will call again if service needed.
Service: Broken Garage Door Spring Repair
Mary Scherpa
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision after reading through their website and I would highly recommend Precision Door Service. I was given a block of time to expect Brian and he was here quite a bit earlier. He was extremely knowledgeable and explained the problem with the spring. He was finished in 30 minutes. I will not hesitate to call Precision if I need garage door work done.
Service: Broken Garage Door Spring Repair
Product: Springs
Marie Robert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very knowledgeable technician. The price quoted was a bit higher than I expected but this is the first time I get a quote regarding garage doors so this might be a reasonable price. I will obtain a few other quotes and compare. Overall, I was satisfied with the technician, his knowledge and explanation. Very professional. Thank you.
When shopping around make sure you completely understand what the company is pitching and understand their warranty. Like most things you can good cheap no frills doors (that will last a few years) or you can buy quality doors/parts which come with a lifetime product warranty and 5-years on labor. Companies that provide the later will be more expensive, but will also provide good customer service and will be around later to honor its warranty.
Service: Install Garage Doors
Product: Belt Drive Garage Door Opener
Donald Grabowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
In a few minutes your door technician found the issue with the door and shimmed it up. Thanks
Service: Garage Door Repair
Donald Grabowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.
Service: Garage Door Repair
Francisco Gomez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!
Service: Broken Garage Door Spring Repair
Tim Carpenter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Paul was great, let me know when to expect him and showed up at that time and performed the maintenance I needed quickly so I could complete the sell of my house. My only complaint is not with Paul but with paying twice the normal retail price for a remote control, then of course finding my lost one the next day. All sales are final.
Thank you for your review and your business. We truly value each and every comment. We do understand that you can buy remotes and other electronics a lot cheaper online. The down side, however, is that it come in a box with poorly written instructions which then you need to program. Also, there is no guarantee that the electronic part you bought is exactly what you need. When you call us we show up on your door step with the product that we guarantee is the right remote for your opener, we program it and explain everything to you. Then if something goes wrong we support it as well. With us you're buying a service.
Service: Garage Door Opener Repair
Product: Remotes / Keypad
Daniel De jesus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good service and quick installation.
Service: Garage Door Opener Install
Product: Garage Door Opener
Bob Jung
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional, courteous and very knowledgeable
Service: Install Garage Doors
Product: Garage Doors
Ronald Sabetta
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found the company on the internet, and they had some good reviews. Not knowing any other garage door companies, I decided to give them a try. The technician arrived at the beginning of the 2 hour window for the appointment, and gave me a few different options for repair. The work took about a half hour. I think the price may have been a little high, but they did waive the fee for the service call, so as long as the work and parts hold up, I am satisfied.
Service: Broken Garage Door Spring Repair
Product: Springs
Shari Belanger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
work was done quickly and with good information ahead of time...would call you folks again...
Service: Broken Garage Door Spring Repair
Richard Ericksberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job by Brian [Ray helped too.] Explained everything. Looks great. Lots of comments on the color. Everything is working fine so far. The only issue I had is minor and that was I was given non-800 numbers [i.e. I assume they were regular long-distance] to call to respond to messages from the office.
Service: Install Garage Doors
Product: Garage Doors
Alan N
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good service, but too too pricey.
Thank you for your feed back. As I stated on the phone, we provide the best parts and warranty in the business. We completely overhauled your existing door (replaced all movable parts)and provided a 4 year warranty. New doors typically only come with a 1 year warranty (on the hardware). We made your door work better than new and gave you a warranty that is four times longer than you would have received if you had bought a new door. We will stand behind our work and will fix any issues you have with the door for the next 4 years; without charging you for parts or labor.
Service: Garage Door Repair
Jane R.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James did a great job in overhauling my two garage doors. I was amazed by how quickly the job was completed.
Service: Broken Garage Door Spring Repair
Tom R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good service experience. Seems a bit expensive, but you showed up with 2 hours of my call.
Service: Broken Garage Door Spring Repair
Rick L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks for fixing my door. It works well and is as quiet as new. I was surprised at the expense, but the 7 year warranty is what sold me. If you guys stand behind the warranty I will feel it was money well spent.
Rick, I promise we will stand behind our warranty. We've been in business for 15 years and have serviced over 10,000 customers in Western Massachusetts. Our reputation speaks for itself. We provide the best parts we can find. These parts cost a lot of money; but we feel they are worth it. That's why we give a 7 year warranty when our competitors give a 90 day or maximum 1 year warranty on repairs.
Service: Broken Garage Door Spring Repair
Tony H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job! Thanks.
Service: Garage Door Opener Repair
Ann E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.
Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.
Service: Install Garage Doors
Peter Petrella
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
Service: Broken Garage Door Spring Repair
Product: Cables
Christopher Ellenberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
New opener and rebuild combo tech was very knowledgeable, curious, and professional. I was pleased with the service and will call precision in the future.
Service: Garage Door Opener Install
Product: Remotes / Keypad
D Land
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great company, great service and a great technician.
Service: Garage Door Opener Repair
License
CT License# 0624720