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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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He replaced the springs, hardware, rollers and probably anything else that needed replacement.
I was very impressed even before he got here to have such quick service.
It is a relief to have it taken care of and I have a guarantee so not to worry for years to come.
My impression of Ron was that he "knows his business", is polite, respectful, quick, accurate and detail oriented.
I was very impressed even before he got here to have such quick service.
It is a relief to have it taken care of and I have a guarantee so not to worry for years to come.
My impression of Ron was that he "knows his business", is polite, respectful, quick, accurate and detail oriented.
–Anna Suraci
