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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 33 reviews, averaging 4.05 Stars:
Review:

I was very pleased to have service so promptly after another company couldn't schedule service for 5 days. Dave was polite and efficient and solved my problem quickly. Thank You!
Helen Johnson
Service Provided:
Garage Door Opener Repair
Technician:
Review:

The technician was quick and professional. I would definitely use him again. They were also pretty quick to get out here to do the work.
Brandon H
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Management:
Review:

Prompt, excellent service. Not cheap, but will call again if service needed.
John Hagerty
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very knowledgeable technician. The price quoted was a bit higher than I expected but this is the first time I get a quote regarding garage doors so this might be a reasonable price. I will obtain a few other quotes and compare. Overall, I was satisfied with the technician, his knowledge and explanation. Very professional. Thank you.
Marie Robert
A Response from: Walt Arvin

When shopping around make sure you completely understand what the company is pitching and understand their warranty. Like most things you can good cheap no frills doors (that will last a few years) or you can buy quality doors/parts which come with a lifetime product warranty and 5-years on labor. Companies that provide the later will be more expensive, but will also provide good customer service and will be around later to honor its warranty.

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

In a few minutes your door technician found the issue with the door and shimmed it up. Thanks
Donald Grabowski
Service Provided:
Garage Door Repair
Review:

The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.
Donald Grabowski
Service Provided:
Garage Door Repair
Review:

I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!
Francisco Gomez
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul was great, let me know when to expect him and showed up at that time and performed the maintenance I needed quickly so I could complete the sell of my house. My only complaint is not with Paul but with paying twice the normal retail price for a remote control, then of course finding my lost one the next day. All sales are final.
Tim Carpenter
A Response from: Walt Arvin

Thank you for your review and your business. We truly value each and every comment. We do understand that you can buy remotes and other electronics a lot cheaper online. The down side, however, is that it come in a box with poorly written instructions which then you need to program. Also, there is no guarantee that the electronic part you bought is exactly what you need. When you call us we show up on your door step with the product that we guarantee is the right remote for your opener, we program it and explain everything to you. Then if something goes wrong we support it as well. With us you're buying a service.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Good service and quick installation.
Daniel De jesus
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Management:
Review:

Professional, courteous and very knowledgeable
Bob Jung
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
Peter Petrella
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Management:
Review:

New opener and rebuild combo tech was very knowledgeable, curious, and professional. I was pleased with the service and will call precision in the future.
Christopher Ellenberg
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Management:
Review:

Great company, great service and a great technician.
D Land
Service Provided:
Garage Door Opener Repair
Review:

I was very satisfied with the technician who came to my home. He was efficient and punctual. I will definitely recommend your services to family and friends.
Garrett H
Service Provided:
Broken Garage Door Spring Repair
Review:

Great job. Will use you again when I need to.
Henry
Service Provided:
Garage Door Opener Repair
Review:

Technician was very nice and seemed very knowledgeable. He explained things thoroughly but very quickly--I had to ask him to repeat things and slow down. I ended up spending more than I'd anticipated, leaving me hoping I did the right thing.
Robert Stone
Ron Lecours Service Provided:
Garage Door Opener Repair
Product:
Cables
Management:
Review:

I appreciate your prompt service. I called on Tueaday night and had someone out on Thursday. James was very professional, and quickly diagnosed and repaired the problem. I thought the prices for the parts I needed for the repairs were a little high. Overall, I am very satisfied.
Kevin Banak
A Response from: Walt Arvin

I realize that most people have no idea that garage door parts come in good and premium quality. We use premium quality parts -- that's why they are a bit more expensive. The quality of the parts we use, however, allow us to provide a great warranty. We warrantied the work we did for you for 2 years. Our competitors only guarantee parts for 90 days to 1 year. The idea that you can spend money on a new door and only get 1 year warranty on the parts is shameful. I am proud that we gave you great service, great quality parts and then warrantied everything for two years. Sounds like a deal to me!

Service Provided:
Garage Door Opener Repair
Review:

I thought the service rep was great. He explained all everything. He was also willing to problem solve. The only negative was the price. The labor costs were in line but I feel the replacement part costs were on the high side -- they do come with a good warranty.
Brian J
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Management:
Review:

The repair man was a bit early and my neighbor notified me. The repairman was very courteous and explained what his prpposal included. By the time I arrived home he was done. He walked me through what he did.
Judith Cuticelli
Ron Lecours Service Provided:
Garage Door Repair
Product:
Cables
Management:
Review:

Great Job. Friendly and professional from the call center to the technician. I'm a satisfied customer! Thanks
Tabitha B
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent Service all around. Was hoping to get by spending $100, but my door was in pretty bad shape. $375 later and my door works like a charm.
Henry
Service Provided:
Broken Garage Door Spring Repair
Review:

Quick service - could have come same day I called but agreed to a couple of days out. Impressed with the appointment making process and very very good communication about when they were coming. Tech took care of the issue quickly, and had some suggestions on how to take care of the rails, etc. Would recommend and if I have issues will call again.
Phil Hennig
Ron Lecours Service Provided:
Garage Door Opener Repair
Management:
Review:

My new door looks great. I did think that 2 weeks was a longtime to have it installed.
Mark J
Service Provided:
Install Garage Doors
Review:

Everything was done as promised. Technician was friendly as was customer service staff. Warranty seems well worth the price.
Tom H
Service Provided:
Garage Door Repair
Review:

Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.
Glenn
A Response from: Walt Arvin

I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.

Service Provided:
Garage Door Repair
Review:

Good service but a bit too pricey!
Bob A
A Response from: Walt Arvin

Thank you for your feed back. As I mentioned on the phone, we provide the best parts and warranty. We completely rebuilt your door and provided you a 7 year warranty -- new doors typically only come with a 1 year warranty on the parts. We stand behind our work and parts and will be happy to come out and repair your door within the next 7 years with no charge for parts or labor.

Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent Service!
Carrie G
Service Provided:
Garage Door Repair
Review:

Very competent and pleasant!
Richard W
Service Provided:
Garage Door Repair
Review:

Excellent service all around! Thanks for fixing my door so quickly.
C Stanton
Service Provided:
Garage Door Repair
Review:

Dean was knowledgeable and courteous. He provided my options and recommendations to help with my decision. Provided brochures and information to assist in future needs I may have. Thanks!
Carl S.
Service Provided:
Garage Door Repair
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