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Read what people are saying
about Precision Garage Door in:

Meriden | Middletown Area, CT

Precision Garage Door of Connecticut
has received 87 reviews, averaging 4.86 Stars:
Review:

I have called and gave my feedback orally. The Technician came on time and was knowledgeable.
Prima Manohar
Chris Young Service Provided:
Garage Door Opener Repair
Technician:
Review:

The door repairs were done quickly and sooner than expected; the technician was very polite and explained all work that need to be done. Most important, the quote was on target. Thank you very much.
Kathleen Powell
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I have used Precision Door a number of times and I would highly recommend this company. They come when they say they will, they are knowledgeable, friendly and professional. I am not someone who writes reviews but I am truly impressed with this company. I wish every home maintenance company was half as good as Precision Door.
Lori Iannucci
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Ed was very expert and courteous, prompt and efficient. VM
Prima Manohar
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

5 star service!!! I had an issue with my door that Precision had installed five months ago. It was a Saturday and my car was literally locked in my garage. Ron Lacoeur technician was here within an hour and repaired my door at no charge. I am very pleased and would recommend your company highly. Southington, CT
Linda Zommer
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

Very pleased with the service. Technician was very knowledgeable , diagnosed the problem and repaired it quickly, at a very reasonable cost.
Dennis Covini
Service Provided:
Garage Door Opener Repair
Review:

Great Job
Esther Veley
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I called your company based on a web search and was happy that I did!!! Sadly I called your company to fix my garage door after slamming my finger in the garage door. Sadly I ended up with stitches and a broken finger and after explaining my problem to your staff she did what she could do to get my issue resolved as quickly as possible. I should have had to wait 3 days before a technician was able to service my garage but thankfully she had my garage serviced the next day!!! The technician was well versed on my issue and was very professional, courteous and a pleasure to deal with????????. I highly recommend your company for anyone looking for a garage company that has the above qualifications. Trust me you won't be disappointed!!
Tina S
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

I was very impressed with the service. The technician Rolando was very courteous and arrived in a timely manner and finished the job within an hour.
Daniel Fox
Rolando Chaparro Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

I chose precision because on line they came highly recommended. And when Rolando showed up he was early and incredibly polite. He was professional and was in and out within an hour. I will absolutely use them again.
Jonathan Coachman
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Called to let me know they were coming. They showed up on time and ready to perform the service. Their truck was pretty dingy and dirty but their staff was first rate. The did the job in a very professional manner and the pricing was fair and honest. They noticed the door was fairly old and suggested a new door with all new hardware. That wasn't in the cards for me that day but there was no problem. They installed 2 new torsion springs...a job that is anything but DIY! Tested everything and fixed some other problems with loose or missing screws in the door. They were out of here in under an hour. Great company! Great service! They should wash the truck more often...not that I'm hung up on this but visually it's appearance does not connote the quality of this firm. Highly recommended!
Sandy Duffy
A Response from: Walt Arvin

Thanks for your review and business. I have spoken to the tech and he will be more diligent about washing his van.

Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Paul Haney immediately recognized what the problem was, and installed a new spring in less than 30 minutes. It was the day before a holiday weekend, and it was wonderful experience.
Stephanie Johnson
Service Provided:
Garage Door Repair
Review:

When you could not make the arrival window, I was called with an explanation. When on site, the repair job was done in a professional manner with several updates as to alternatives. Was pleased with overall experience and would both use and recommend you. Thanks for a great job
Joe Nappi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

It was easy to schedule an appointment online. Even though the technician Brian had truck problems, he still arrived within the time promised. He immediately diagnosed the problem and fixed it in very short order for the amount he quoted. I would definitely recommend Precision Door of Connecticut.
Susan Dodds
Brian Fisher Service Provided:
Garage Door Repair
Technician:
Review:

Excellent Service - Knowledgeable Tech who explained the process thoroughly. He went over all the options, provided input based on the situation and was diligent in his work. Great experience overall.
Alan Oeschger
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Paul came the same day I called. Was friendly and efficient.
David Maclary
Service Provided:
Garage Door Repair
Review:

After a few back and forths on the weekend Precision was able to get someone over to our house on Saturday to fix the coil that snapped and was not allowing us to open the garage at all. Paul was excellent!
Jon Reardon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our garage door opener broke and I called your company on thursday afternoon. The technician came to our home on Friday and repaired the problem. Service was efficient and very professional. Took time to explain the problem and answered all our questions. We would definitely use your company again. Thank you for the prompt service
Karen and john Gianatti
Service Provided:
Garage Door Opener Repair
Review:

Garage door was stuck at 8am and fixed by noon. I found your ad in the yellow pages and Paul Haney was the technician - I loved his enthusiasm - tomorrow is his birthday and he'll be 48 having been a professional for 32 years. I hope there are young people out there who will follow in these footsteps and enjoy their job, and give as great service as Paul did. You have my highest recommendation
Joan in Wallingford
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Very satisfied with visit today. Gary was such a nice guy, very down to earth, very knowledgable and informative. We will definitely use your company in the future for reapirs and new doors when needed.
Nancy Cannatelli
Service Provided:
Garage Door Repair
Review:

Don Holden was assigned to my door today. Professional mechanic. Called me ahead of time and showed up when he said he would. (That is rare these days.) Got the job done in a timely manner. you can tell this guy has been around overhead doors for a while just by watching his routine. Door runs like a Swiss watch. And he cleaned up after himself as well. Cost was a bit pricey, but I guess you get what you pay for. Would def. recommend this company to others.
Frank Mag
Service Provided:
Broken Garage Door Spring Repair
Review:

My appointment was scheduled for between 1 & 3 and Paul called me at 1:09 saying he'd be there in a few minutes. He was at our home by 1:15, was courteous, affable and a general pleasure to meet. He assessed the situation gave me the exact price before he started the work. He knew his business, had the door's springs replaced and new weather stripping along the bottom installed in less than an hour. I highly recommend Paul and Precision for your garage door needs!
Ted Belales
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Not a good experience. The quote was extremely high. Called to cancel order twice but technician still came to the house. When told we reconsidered and that we called twice to cancel he was not surprised. Then asked for payment of a $99 service call charge which we did not know about- were told it was on the robo call before you set appointment - that is garbage as no dollar amount is said- needless to say we are using someone else
Joe Ditunno
A Response from: Walt Arvin

We are very sorry that you feel that we didn't communicate the service fee to you. We did go back and listen to the call and the customer service representative did mention the service fee twice and you gave the impression that you understood it. We did also check our phone log and could only find the one call to set up the appointment.

Service Provided:
Garage Door Opener Install
Review:

Came right away - had everything with him to complete the job quickly and correctly. Tested everything before leaving. Would definitely use them again
Brad Tafel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

What can I say,courteous,professional and quick. Brian explained the entire process including cost and installation. Your internet coupon was especially helpful.. Art Taylor
Aruthur Taylor
Brian Fisher Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Paul was my technician. Called on time, came on time, made great recommendations, came on a Saturday, and price was fair. Thank you.
Michael Callahan
Service Provided:
Garage Door Repair
Product:
Springs
Review:

In a few minutes your door technician found the issue with the door and shimmed it up. Thanks
Donald Grabowski
Service Provided:
Garage Door Repair
Review:

most excellent service. my repairman Paul was quick courteous and professional. I appreciate that you gave me a no-nonsense estimates and he save me a lot of money on repairing my garage doors. the entire experience was quick and painless.
Andrew
Service Provided:
Garage Door Repair
Review:

Installer did a good job, but appointment time was not met. The evening before I received a phone call to set up a date and time. It was scheduled for 9 am next morning, installer called before 8am that he is at the property already and the door is coming in in 15 min. I had to re-arrange my plans and be there much earlier than anticipated.
Bozena Waters
A Response from: Walt Arvin

I am sorry we didn't meet your expectations. We try very hard to provide time frames that the customer can work with. Sometimes traffic, weather, mechanical breakdowns, etc. prevent us from keeping/meeting the time frame. In this case the installer had a traffic free ride through Hartford -- not something that happens everyday. As a result he was a bit early. When we set up installation appointments we typically do give a time range that starts off at 8 am... perhaps the office people didn't state that the installer could be there as early as 8am.We are truly sorry for any inconvenience .

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very nice technician, called before coming. Serviced the door, thanks!
Pamela Grant
Brian Fisher Service Provided:
Garage Door Repair
Technician:
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