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Read what people are saying
about Precision Garage Door in:

Hartford, CT

Precision Garage Door of Connecticut
has received 22 reviews, averaging 4.68 Stars:
Review:

From our first call to our installation we got great service. The estimate matched the bill so no surprises and the installation person was super clean, on time and easy to work with. Would hire them again in a minute.
Diana Jepsen
Ray Angco Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

The technician arrived at exactly 2:00 p.m. He was polite and friendly, and worked quickly. I could not have been more pleased.
Gail Woldu
Service Provided:
Garage Door Repair
Review:

looked on Google to see which garage repair services were out there and you guys showed up on top of googles list so I went to your site, liked the work and went with you guys, Paul Haney was my technician and he not only arrived on time but he did an amazing job, I will definitely go with you guys in the future and recommend others as well, thank you
Christopher Lopez
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician arrived on time Excellent service provided Would definitely recommend
Keith Timothy
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Don Holden did an excellent job inspecting and repairing my garage door. He introduced himself when he arrived, explained the inspection and the results, and the repairs required. The invoice was clear and comprehensive.
Albert Alexander
Service Provided:
Garage Door Repair
Review:

Very efficient, very fast, done in about 20 minutes! Thanks for the good service.
Joan Morrison
Brian Fisher Service Provided:
Garage Door Repair
Technician:
Review:

James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.
S Barry
Service Provided:
Garage Door Opener Repair
Review:

prompt friendly service. had a problem with my garage door opener which required a new part. Was fixed within the hour.
Denise Merrill
Brian Fisher Service Provided:
Garage Door Opener Repair
Technician:
Review:

I am very happy with the work Matt did, he did a great job fixing the broken spring on my garage door. I won't have any problem referring this company to my friends or family. Thanks again for a job well done.
Bob
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

My spring was broken on my garage door. When I called at 5:45 pm I was shocked to hear they could have a technician at my home by 6:30 pm on the same evening. The tech arrived in the time frame promised. He was finished with my garage door in 30 minutes. He was very professional, and he left my garage door sounding better than when it was originally placed. Great job!
Mick H
Brian Fisher Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Friendly. informative and professional. Your company did a wonderful job explaining the differences in the doors and I welcomed your recommendation. The installer (Brian) did a wonderful job as well. I'm very happy and satisfied with my purchase and decision to go with Precision Door.
E. Smith
Brian Fisher Service Provided:
Install Garage Doors
Technician:
Review:

I usually complain and rarely give complements, but I feel I need to tell you how wonderful an experience I had with your company. From the initial call to when the technician pulled out of my driveway, I was treated like a "customer" -- that doesn't happen much any more. You should be proud of Karen (the customer service representative that took my call) and Brian (the technician who came out to my house); they represented you very professionally and went out of their way to make me feel that they were there to help me. All in all a wonderful experience. Thank you and tell Karen and Brian I really appreciate their help.
Linda D
Brian Fisher Service Provided:
Garage Door Opener Install
Technician:
Review:

Technician was very knowledgable. Jimmy did an excellent job and answered all of my questions. Would call again if service was needed
Renee
Service Provided:
Garage Door Repair
Review:

Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.
Glenn
A Response from: Walt Arvin

I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.

Service Provided:
Garage Door Repair
Review:

Duane was great. He quickly determined the problem, gave me several options and fixed the door as promised. Your customer service reps were also very pleasant to deal with. I'm satisfied! Thanks!
Mary V
Service Provided:
Garage Door Repair
Review:

Thank you. My garage door works perfectly!
Sam P
Service Provided:
Garage Door Repair
Review:

James arrived on time and showed up within 45 minutes of our call! He quickly assessed the problem and explained everything so we understood the problem. He provided us with three options -- each designed to increasing improve the door's performance. We decided to go with the complete rebuild. What a great warranty! We are very pleased with your company and would recommend you without reservation. Thank you!
C Ansel
Service Provided:
Garage Door Repair
Review:

The technician showed up 30 minutes lates (no call to let me know ahead of time). He did a quick inspection and told me I needed a new door -- said the bottom panel was rotted to the point of "no return." He quoted me a door for $1,000. I told him no thanks. I went to home depot and saw I could buy a door for $700. Your company is simply too expensive. No thanks!
Linda K
A Response from: Walt Arvin

As I explained on the phone, to say you can buy a door for $700 and compare it to the door we quoted you isn't fair. The Home Depot didn't include installation and take down (of your old door), disposal (of your old door), and taxes. Also and more importantly, the Home Depot door comes with a 2 year warranty on the hardware and 1 year on the labor. Our door comes with a 7 year warranty on the hardware and labor associated with the install. When looking at the prices it really is not hard to justify the difference. We provide quality product and service at a fair priceâ?¦ we have no intension of providing sub-quality products (like you can find at most big box stores). We also stand behind our service (again unlike the big box guys).

Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service! Your Installer arrived on time and did a great job installing my doors. Everything was as promised. I couldn't be happier.
Paul C
Service Provided:
Install Garage Doors
Review:

Technician showed up late and was very dirty. Matching his apperance, he left the garage a mess. The door works fine, but I expected more out of your company. Would not use you again.
C Smithfield
A Response from: Walt Arvin

I am extremely dissappointed that we did not live up to your expectations. We do take great pride in making sure that all of our customers have a pleasant (if not exceptional) experience with our company. We have spoken to the technician and believe that he understands what we (and our customers) expect. If you have any issues with yhe work we have done, please call us and we will make it right.

Service Provided:
Garage Door Repair
Review:

This is our second experience with you company. Your technicians have always been terrific. We\'re glad to do business with you and will reccommend you to our friends. Thanks!
Cindy W
Service Provided:
Garage Door Repair
Review:

Very happy with my door and opener. Itâ??s nice and quiet. Jim did a great job installing and going over everything with us. Good job by everyone.
Ted M
Service Provided:
Install Garage Doors