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Read what people are saying
about Precision Garage Door in:

Waterbury, CT

Precision Garage Door of Connecticut
has received 32 reviews, averaging 4.84 Stars:
Review:

I was impressed by the timeliness and preparedness of our service appointment. Dave did a prompt and accurate job fixing our repairable garage door opener.
Martin Morra
Service Provided:
Garage Door Opener Repair
Technicians:
Review:

This was a situation where a problem happened in the middle of the process, but everything turned out well in the end. The estimator arrived within a week of my calling to request both garage door and door opener replacement and the installer arrived three weeks later. Unfortunately, when the installer opened the packages containing the new garage door, he discovered that the factory had shipped the wrong garage door and he had to leave without being able to start the job. One week later, the installer returned with the correct garage door and did the installation perfectly. The most important point is not that a problem happened, but how promptly Precision Door responded to the problem.
Raymond Difronzo
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very prompt service. This is an old installation but the parts needed were on the service truck so the repair went smoothly and badly worn parts were replaced.
Francis Mercier
Service Provided:
Broken Garage Door Spring Repair
Review:

Overall an excellent job. Prompt service the day I called, appt. was kept and Paul, the technician was quick, and thorough. Thanks Jim
Jim Proulx
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul was really professional and explained things the right way. In very happy!
Genti Fetah
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The previous installer (from another company) replaced the spring with a short spring that didn't last long before it broke. Your technician explained the problem of a shorter one and replaced it with a much longer one that he said would last longer. I appreciate his effort and skill in doing a great job.
Jacob Hanecak
Service Provided:
Broken Garage Door Spring Repair
Review:

knowledgable courteous puctual.will use in future.
Gary Terni
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician was very knowledgeable and gave us prices on repair or replacement. We chose replacement. It was done neatly and in a timely manner. I would not hesitate to recommend you to all. Brian explained the use and warranty to us. Best of all, we liked your e-mail showing us who would be coming to our home. Thank you
Tony Ciarlo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I just wanted to call you to say thank you for sending your technician out to save me... he arrived within 30 minutes of my call and had my car out of the garage in no time. He quickly fixed the door. He was very polite and friendly.
Tabitha E
Service Provided:
Broken Garage Door Spring Repair
Review:

We called for emergency service and had the technician at out home within 90 minutes. My car was trapped inside the garage as the springs broke and I couldn\\\\\\\'t lift the door myself. Tom got the car out and then quickly replaced the springs and cables. He also made several recommendations for future work, which I will have done before winter comes. Thanks Precision you guys are the best!
Tabitha E
Service Provided:
Broken Garage Door Spring Repair
Review:

Gary was on-time, polite and very professional. He quickly determined what repairs I would need, gave me several options, and in the end I chose his expert opinion on what to do. He is very knowledgeable about his line of work and his expertise was appreciated.
Tabitha E
Service Provided:
Broken Garage Door Spring Repair
Review:

Mike was very helpful explaining what was needed and why.
Tabitha E
Service Provided:
Broken Garage Door Spring Repair
Review:

I cannot say enough about the amazing service offered by your company. Ron was knowledgeable, professional and great to work with. He had our repair done quickly and with the pride of the professional. Its hard to find people whom take pride in their work as he does. Will definitely be recommending to others!!
Pedro Roman
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Management:
Review:

Help full and friendly
Khanzadi Butt
Ron Lecours Service Provided:
Garage Door Repair
Management:
Review:

Good service. All my questions were answered and the job was finished very quickly.
Tabitha E
Ron Lecours Service Provided:
Garage Door Repair
Management:
Review:

Good service but a bit too pricey!
Bob A
A Response from: Walt Arvin

Thank you for your feed back. As I mentioned on the phone, we provide the best parts and warranty. We completely rebuilt your door and provided you a 7 year warranty -- new doors typically only come with a 1 year warranty on the parts. We stand behind our work and parts and will be happy to come out and repair your door within the next 7 years with no charge for parts or labor.

Service Provided:
Broken Garage Door Spring Repair
Review:

I'm sure people are quick to complain when they are not satisfied, but I want to take this opportunity to say thank you and to tell you how pleased I am with the service your company and James provided. You guys were at my house with 3 hours of my initial call and fixed the problem with 45 minutes of arriving at the house. James provided a very clear explaination of what was wrong with my door and gave me several options from which to choose from. I am very pleased with my purchase and want tell tell you that my door has never work this well and sounded so quiet. Fantastic job all around! Thank you and James.
John M
Service Provided:
Garage Door Repair
Review:

Very satisfied - Excellent job!
Mike & Joan S.
Ron Lecours Service Provided:
Garage Door Repair
Management:
Review:

Think it was a delightful experience! Now need to show my husband!
Tabitha E
Service Provided:
Install Garage Doors
Review:

Duane was extremely knowledgeable and courteous. He took the time to explain in detail what work needed to be done so we could understand the job at hand. He was very polite and did a very thorough job. he is a Garage Door SupahStah! I would highly recommend this company, and Duane!
Susan F
Service Provided:
Garage Door Repair
Review:

We were told there would be a two-week turnaround after ordering. We had to call after two weeks for the appointment and were told installation was SAT (three weeks) - we said this was unacceptable and the appointment was made for a Tuesday - just over two weeks.
Burt V
Service Provided:
Install Garage Doors
Review:

excellent job
Tabitha E
Service Provided:
Install Garage Doors
Review:

Very pleasant and not pushy. Explained everything about products.
Libby D.
Service Provided:
Broken Garage Door Spring Repair
Review:

Very dissatisfied with service. Our technician obviously did not want to be there. He did fix the door, but it still doesn't sound right. I'm not sure this is the service I was promised. Would like you to resolve the problem.
Bob A
A Response from: Walt Arvin

Thank you very much for your review. We take all reviews seriously, especially the negative ones. We have spoken to the technician and he is well aware of our service standards and is sorry for not living up to your expectations. We have scheduled another technician to come out to rework your door. I hope your experience is better the second time around. We apologize for not living up to our standards and will strive to do better.

Service Provided:
Garage Door Repair
Review:

We've dealt with Precision since 2004 and have been very happy with the service and with your technicians. Thank you.
Tabitha E
Service Provided:
Garage Door Repair
Review:

He did an \"Excellent\" job and did not waste any time. He worked very hard in this awful heat we are having in July. I would recommend Precision Door Service very highly. Best service I have gotten in my life. Very, very satisfied.
Tabitha E
Ron Lecours Service Provided:
Garage Door Opener Install
Management:
Review:

Ray was on time, polit, and neat.
Tabitha E
Service Provided:
Garage Door Repair
Review:

Gary did an excellent job rehabing my door. He was knowledgeable and worked quickly.
Tabitha E
Service Provided:
Garage Door Repair
Review:

I was very pleased with the workmanship and everything done so promptly. Ryan was very curteous and he explained everything to me. Thank you!
Tabitha E
Service Provided:
Garage Door Repair
Review:

Jim was very professional and polite. He answere all of our questions, picked-up all debris and explained all the work he did and who to call if any issues arise.
Tabitha E
Service Provided:
Garage Door Repair
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