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Read what people are saying
about Precision Garage Door in:

Windsor, CT

Precision Garage Door of Connecticut
has received 29 reviews, averaging 4.91 Stars:
Review:

I was sold a bill of goods that was nothing more than springs and new rollers for $600. Very good sales person but felt ripped off for parts that cost no more than $80.
William Emmons
A Response from: Walt Arvin

I am very sorry you feel you were over charged. However, your statement regarding what you received is not accurate. We did a complete overhaul of your door. This service included replacing all the vital parts that make your door operate safely and effortlessly. The parts we replaced included the springs, lift cables, safety cables, rollers, and cast iron pulleys. Your door is now better than new -- that's why we provide a 5 year warranty (which is anywhere from 5 to 2-1/2 times longer than the warranty you get from most new doors. To be fair, your estimated price was for Home Depot quality parts -- which come with a 90-day warranty. The parts in way are comparable. Again I am sorry you feel that the price was high. Please be comforted in knowing that you have a safe, well functioning door that will give you peace of mind for years and years.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

3/3/17 I was very pleased with the Quick same day service, & the Professional job Performed by your technician Dave Motherwell Thank You! Mary Cruz
Mary Cruz
Service Provided:
Garage Door Repair
Review:

We saw the bios, certified technicians, customer reviews and ratings. We thank you for sending us an email of confirmation which mentioned who to look for when they come to our home. Rolo fixed broken spring and replaced rollers, springs on the garage door. Rolo was very polite and did excellent work. He gave us options and did the work on a timely manner. Service performed excellent.
Frances Yung
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We are very pleased with Precision Garage Door company...the tech, Ron Lecours was a very pleasant person, he explained things to me..and he was efficient. Would recommend him to friends.
Marie Dixon
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

I picked your company because it was local. Your rating is 5 stars
Diane Mcauliffe
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

Ron Was GREAT and on Time and was Totally up Front I would recommend Pression and Ron for all my Garage door needs
Ted Copeland
Ron Lecours Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Response in 2 hours. Technician professional and friendly. (Brian) Quote before work started. I will recommend your service to anyone who needs it
David Henderson
Brian Fisher Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great job ! It took less than an hour to install a new garage door opener at a great price 5 stars!
Bill Kwolek
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The techs were on time, friendly and answered all my questions I had. Replaced the parts quickly and made sure everything was working perfectly before they left.
Rob
Ron Lecours Service Provided:
Garage Door Opener Repair
Technician:
Review:

We cannot say enough good things about Precision and one of their technicians, Paul Haney. We were fortunate to have used Paul last year for a garage door cable repair and new spring installation and again today for a minor problem. Paul is kind, knowledgeable, friendly and professional. Precision is fortunate to have someone like Paul representing their company. If you have a garage door problem, call Precision and ask for Paul. You won't be sorry! 5 Stars !!!!
Robert Kalman
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The service for my garage door was timely, thoroughly done, and explained but a little more expensive than I had anticipated.
Anne Karas
Brian Fisher Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brian was prompt and on time. He's definitely the guy for the job. His personality speaks for itself. If I should ever need service again, please send Brian. Thank You !!!
Connie Pinckney
Brian Fisher Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I chosae them because I weqas offered a deal through AAA to replace the rollers on one of my garage door. I had some extra work done and I am very satisfied. I would use your company again and refer you to friends as well.
Carol Bolack
Brian Fisher Service Provided:
Garage Door Repair
Technician:
Review:

Very pleased with your service. Technician Brian came at appointed time and was very efficient. What a great company! Definitely the company you need to perform your garage door service.
Linda Woollacott
Brian Fisher Service Provided:
Garage Door Repair
Technician:
Review:

Yesterday, 5/19/2015, Don repaired my old, broken down garage door in the rain, heat and mosquito's with a GREAT personality....determined to get the job done! The garage door was a mess before he started, probably the original door from when the house was built, in 1950, but when Don was done, Wow, what a Great looking "Precision" garage door I have on there now! Don has a terrific personality, a great ambition to get the job done and your Company is lucky to have him.....I recommend anyone to call this Company for a Garage door repair and ask to have Don do the work....I am now the owner of the Coolest white garage door of the ugliest garage on Midian Ave. in Windsor, Ct. I am now determined to get the rest of my garage cleaned up! Thank you also for a fair/honest rate. I am very pleased I called your Company for my service. Shelley A. Pike Windsor, CT.
Shelley Pike
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech arrived a few minutes early and did an excellent job. Adjusted my garage door opener sensitivity and performed the maintenance on both doors and added the new rollers.
Edward Sullivan
Brian Fisher Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I Googled for garage repair companies near or in Windsor. I checked comments and you had the best reviews. I had cables, rollers, springs replaced.
Bill Kwolek
Service Provided:
Garage Door Repair
Product:
Cables
Review:

This is the 2nd time I've used Precision. Both times I found them to be efficient, rapid response, and knowledgable. Great service.
Marnie Cooper
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

My technician was excellent. He was prompt and despite the fact that there was construction going on in my condo complex, he had no issues reaching me. My issue was resolved quickly and without fuss and price was more than reasonable. I would absolutely recommend Precision Door to anyone I know! Thanks very much!
Katelyn Bellingham
Brian Fisher Service Provided:
Garage Door Repair
Technician:
Review:

Service was prompt. Technician was friendly, professional and instructive.
Arthur Trantolo
Ron Lecours Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called late morning and was given two time windows to choose from for today. Josh (?) scheduled the appointment professionally. Service Tech Ron arrived quickly. He went straight to work and completed a neat and clean installation quickly. He demonstrated the new opener and remote. The process could not have gone smoother!
Paul Taft
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I had two openers installed. The work was done in 1.5 hours. The technician was very professional, polite and friendly. He arrived at the stated time. He even called prior to arriving. He explained and tested all opener functions to my satisfaction. Left the site of the installation very clean. Very happy with the whole experience. I give a 5 star for service
Arthur Trantolo
Service Provided:
Garage Door Opener Install
Review:

James was great. He was early, articulate about the problem. Completed his work in a very reasonable amount of time. I am very satisfied with the service. Thanks.
Guy Colarulli
Service Provided:
Garage Door Repair
Review:

I was very pleased with the same day service I received for my broken garage door. The technician was prompt, courteous and knowledgeable giving me my options on how to repair the door. The decision to fix both doors took less than and hour and all debris and borken items were picked up and taken away by the technician. I will certainly recommend Precision to my friends for any needs they may have for their garage doors.
Barbara Zawrotny
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service prompt and efficient; part quality explained; 7 year warranty a plus.
Kenneth L.
Service Provided:
Broken Garage Door Spring Repair
Review:

You came out to overall both of my doors and replaced both operators. Your technician was very pleasant and did what I thought was a terrific job. Unfortunately within a couple days one of the bolts that fasten the opener to the door wasnâ??t tightened hard enough and fell off. I called you that following Sunday and spoke to one of the customer service reps. I was very disappointed to find out that you could not come out that day and that I would have to wait until Monday. After speaking with your manager Paul (on Sunday afternoon) I was informed that the Sunday Technician was having mechanical issues with his van and that you did not have a back-up technician available. I did get the first available appointment that Monday. Your technician came out and reattached the opener and apologized for his error. I also received a follow-up call from the owner (Walt) who sounded sincere when he stated how sorry he was that my experience with his company caused frustration and how much the company prides itself in providing first rate customer service and that you try to learn from every instance where you fall short. I can honestly say that after a rough start you showed who they really are â?? a company that makes every effort to make things right. Thank you and I will certainly use you again.
Rick P
A Response from: Walt Arvin

As the customer stated, we did not live up to our work quality and customer service standards. This was a huge disappointment to us. We take great pride in achieving these goals (when we do) and take to heart our failures when we do not. We have upgraded the nuts and bolts we use to fasten the J-Bars (this was the issue for this customer) and now use nylon lock nuts which are designed to never come unfastened. We welcome all comments even those that are not exactly what we want to hear.

Service Provided:
Garage Door Repair
Review:

Knows his stuff. No pressure, but points out preventive needs. Called ahead, Nice. Professional manner and fast worker. Precision is luck to have Ron!
Art & Pat A.
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

James was professional, efficient, courteous & pleasant. Explained service well. Will recommend Precision to others.
Robert S.
Service Provided:
Garage Door Repair
Review:

I will recommend you to anyone I know who needs their garage doors serviced.
Dottie S.
Service Provided:
Garage Door Repair