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Read what people are saying
about Precision Garage Door in:

West Hartford, CT

Precision Garage Door of Connecticut
has received 40 reviews, averaging 4.85 Stars:
Review:

A great experience all around. Prompt scheduling of service, calls from the technician advising of his ETA, his professionalism, courtesy, and skill in completely the job quickly and without selling me stuff I didn't need made this a truly great experience.
Arthur Masi
Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

The installers were on time, installed the door perfectly, and cleaned up after themselves, taking my old door away. Exactly what I wanted.
A West Hartford customer
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service at a reasonable price- Very satisfied
Sjay in West Hartford
Service Provided:
Garage Door Opener Install
Review:

Same day service. Fast, very polite, reasonable pricing and a vwery well done job. Thanks
Jim Oneill
Ron Lecours Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very satisfied and pleased with the work. Very professional. Would recommend!
Mary ann Macdonald
Ron Lecours Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Brian was fantastic. He showed up on time and did an excellent job. He was Very professional and at the same time courteous and friendly. He fixed my door at a reasonable price and answer all my questions. I am a satisfied customer.
Andres Chaparro
Brian Fisher Service Provided:
Garage Door Repair
Technician:
Review:

Ray was excellent. He was courteous, knowledgable and informative. He did an excellent job. It is a joy to see good workers!
Trudi Hani
Ray Angco Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Your technician, Brian, is fabulous. He arrived well within our two hour service window and promptly got to work assessing our problem. A price was quoted and he immediately began repairing our torsion spring. Your web site is very helpful and the customer reviews prompted our choice in your company. The pictures of your technicians, which are included in the appointment confirmation email, are a great feature. It's a comfort to see a familiar face at the door.
Hilary Sherrill
Brian Fisher Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I just wanted to let you know that Ray Angco did a very professional retrofit/install job yesterday & we are very satisfied.
Steve D
Ray Angco Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Installer:
Review:

This company is phenomenal. They sent a technician to us within an hour in the middle of a snow and ice storm! Our garage door was up and running within 90 minutes of my phone call, and the technician was extremely friendly and professional. I highly recommend them!
Stephanie Federman
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
David Ward
Alex Delgado Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
Allison Hill
Alex Delgado Service Provided:
Garage Door Repair
Technician:
Review:

Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
Tammy Nazaryan
A Response from: Walt Arvin

Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.

Alex Delgado Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.
happy client
Alex Delgado Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Too bad the technician didn't check the light bulb. I had recently replaced BURNT OUT BULB WITH AN led BULB. As it turned out that was the cause of the problem (remotes would not close door). His comment to my wife about some kind of electrical or radio interference triggered that in my mind. So wen I came home I replaced the LED bulb with a normal bulb and everything works fine. Tell this to all your technicians.
Karl Kuhn
A Response from: Walt Arvin

We are not sure how this happened. We have reviewed this known problem with openers for a couple of years. We apologize for the inconvenience.

Brian Fisher Service Provided:
Garage Door Opener Repair
Technician:
Review:

Your Service Tech was very prompt in arriving to take care of our problem. He got us back on line very quickly and service/repair charge was very reasonable, even for a Saturday. In addition, the person who took our service cal was most pleasant and handled our call efficiently.
David Ward
Alex Delgado Service Provided:
Garage Door Repair
Technician:
Review:

The service-man was competent and professional. Highly recommended.
Farhad Rassekh
Service Provided:
Garage Door Repair
Review:

Don, the technician, was punctua, friendlyl and very knowledgeable. He explained everything that he did and gave me pointers on how to maintain my garage door in good health. If I ever need repair work done again I will want him to do it.
Anat Bergner
Service Provided:
Broken Garage Door Spring Repair
Review:

I rate you 5 stars. The garage doors are beautiful and the technician (Ray) did a great job right down to the cleanup he did at the end of the job. He also gave a thorough explanation of how the doors work (quite different from the old ones) and explained the operation of the remotes and the external security key pad. I would certainly recommend Prcision Door.
Greg Pazdersky
Ray Angco Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

5 stars
Bill Putt
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul did outstanding work and demonstrated a real better for his work. Top notch.
Bill Welch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision representative Alex arrived at my home to determine if my garage door opener could be fixed. Not only could it not be fixed, because of the age of the opener, which I suspected, but I also needed a new garage door, which I also knew, but had been in total denial about it for quite some time. At any rate, Alex gave me an estimate, I wrote a check for the deposit and exactly a week later, Ray came to my house and installed my new garage door and opener. He arrived at my home at 9:05 and was gone by noon time. He clearly explained how to operate the door and opener with all the extra features. He hauled away everything that was dismantled and made sure I was satisfied with the completed work. I found both Alex and Ray to be very professional and knowledgeable with excellent interpersonal skills. All my questions were answered clearly and to my satisfaction. I purchased a garage door opener with two remotes and an outside key pad. My door is insulated (no more cold downstairs entrance way) and air tight. I can barely hear the door going up or down. I did not even think that was possible, since my old door sounded like a freight train. I would highly recommend Precision Door to anyone. I have always been taught, "you get what you pay for" and in this case, I did. It was worth every penny!
Helga Gordon
Ray Angco Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Installer:
Review:

Many thanks to Paul Haney for coming out so promptly and fixing our garage doors. He was fast, efficient, friendly, and competent and we really appreciated his expertise.
Scott B
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Hello, I chose your company purely by your web site. I loved that you put all of the pictures of the technicians in along with their reviews. Such a great idea today when people are a bit afraid to have strangers come to the house! Let me say that technician Ron Lecours was outstanding. He gave my husband and I all the options of repair immediately. He clearly had knowledge of our particular door and we were VERY comfortable that the door would be fixed well. And it sure was!!!! I will recommend you to all of our neighbors whose overhead doors are about the same age as ours!!
Allison Hill
Ron Lecours Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very grateful for the timely service provided by Paul Haney. He was on time, professional and reviewed all our options for repair with an estimate. Thank you very much. Would use you again in the future and if we need new garage doors I will make sure to order from you.
Maria
Service Provided:
Garage Door Repair
Review:

Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
Peter Petrella
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.
mark lewis
Ray Angco Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

My son Marcos Carreras recommended your products. Your people were on time, knowledgeable,and very helpful. They seem happy to represent your company and that made me comfortable in selecting your company to replace my door.
Ismael Carreras
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

James arrived as scheduled and repaired my garage door in a most professional way. He was a gentleman explaining how to best operate the door... The door has never worked better. His work is a credit to Precision Door.
Norbert LaRochelle
Service Provided:
Garage Door Repair
Review:

My experience with Precision was outstanding. I had an old garage door opener that was not working when I bought my home. I contacted the company to come out and repair it. The mother board needed to be replaced and decided to install a new unit. Ron was not only knowledgeable, but explained all the cost in a very professional manner. His work was excellent and I am very pleased to now have a working garage door. Over the years I have hired many companies to do work on my home and this was by far one of the most pleasant experiences. I would highly recommend Precision. Thank you!
Dianne Webber
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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