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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I am very pleased with the work that was performed - the technician did a great job and my garage door is now working smoothly. He was very professional, polite, courteous, on time, he explained everything well and gave me two quotes to choose from. He was pleasurable to do business with. Two thumbs up !! I would definitely use Precision again in the future for my garage door needs. Your service is outstanding and I will definitely recommend you to other owners in the complex, as well as friends in the area. Thank you for the prompt and professional service. The only negative I have is that I thought the price was a bit high, but then again I did not comparison shop beforehand.
–Sharon McGuire
