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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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We needed a quick repair for our garage door. Surfing through the web I found Precision. The best find yet. They were quick to come and repair my door so I could close it until the new door arrived. The new door we purchased costs less than the big box stores, and it was better quality. The VERY BEST thing about Precision was their customer service, on Saturday late afternoon we had an emergency and James came out within the hour and fixed everything. You will never get better customer service anywhere else. I give Precision a A rating
–Fran Brooks
