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Paul Haney
Average: 4.82 stars
Paul Haney's Bio:
Paul was born into the garage door business. He has been repairing and installing garage doors for nearly 30 years. He is a native of central Connecticut and continues to live there now.
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We are very sorry that you are not satisfied with the service we provided. Part of the original service included a safety review of your door. Aside from the springs we replaced, we recommended that we replace all three of your bearing and the shaft (the latter being bent). You decided to just replace the springs. Unfortunately, the other parts was causing problems that we didn't address as you do not want us to. Lastly, the last visit we had to adjust your opener's travel limits (we never did any work to your opener). The one thing that is missing from your review is that we didn't charge you for either of the follow up visits despite the issues not being related to the work we performed.
Canton, CT
Appt. was quickly scheduled for me when the garage door cable had snapped. Service person was scheduled for a 5-7pm time frame and arrived a few minutes before 5! Efficient service. Thanks so much!
- Nora Goeler
Glastonbury, CT
We had our doors tuned-up and replaced the 25 year old rollers replaced with their ultra-quiet, sealed rollers. What a difference. Smooth operation and it is actually ultra-quiet. Service tech was on time, courteous and worked quickly. Definitely recommend!
- John Fitt
Product:
Willington, CT
I was very pleased with the quick and courteous service I received on my garage door opener repair. Within minutes the problem was diagnosed. I know it is impossible to stock every part for every garage door opener, but the most unpleasant part of my experience was trying to order the new circuit board that was needed. If it is possible for you to actually order the part, my total experience would have been better. But the job the technician did of diagnosing the problem and installing the new board was excellent.
- Michael Dechichio
Farmington, CT
Paul was excellent - he had a replacement part with him and was done in no time! He's a good employee and really takes pride in his work - a very pleasant and efficient overall experience. Thank you!
- Beverly Lonero
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Excellent work. Very fast and a pleasant experience.
- Elaine Goodfield
Southington, CT
Paul was my technician. Called on time, came on time, made great recommendations, came on a Saturday, and price was fair. Thank you.
- Michael Callahan
Product:
Canton, CT
I scheduled a consultation with a rep from Precision, Paul H., He called ahead of time to let me know he was running late. Very much appreciated. He showed up and provided me with estimates to replace the doors and to repair them. I decided on refurbishing the doors hardware, cables, rollers and springs. Made an appointment for two days later. Paul returned on time and did the work in a timely manner. The doors work great and are the quietest they have been in the 20 years I have owned the house. The cost was not inexpensive, but considering it is an investment that I use daily, I think in the long run I will continue to be glad I had the work done. Paul is the consummate professional. He could teach classes on how to service customers.
- Peter Fortier
Product:
Manchester, CT
Paul was great - prompt, courteous, and professional.
- Chris Andrews
Branford, CT
Paul knew immediately what needed to be done. Obviously experienced. Took care of the problem in a half hour. Springs needed replacement. Tracks minor adjustment. Found you during an online search and liked the fact of the "Chat now" to gather info and set up appointment. I would recommend to anyone who needs repair/replacement.
- David DeFrancesco
Product:
Berlin, CT
In a few minutes your door technician found the issue with the door and shimmed it up. Thanks
- Donald Grabowski
West Hartford, CT
5 stars
- Bill Putt
Ellington, CT
I was scheduled for 10 - 12AM on a Saturday and the technician (Paul) was there right at 10AM. Paul definitely knew his business! In less than an hour my garage door springs were replaced and I was back in business! It was a pleasure to have someone immediately answer the phone, listen to your concern and be able to schedule you for the next day. I even recieved a confirmation email with a picture of the technician that is scheduled to perform the work. I wil definitely use this company again if I have another problem! Top notch business!
- Jack Martin
Product:
Cheshire, CT
most excellent service. my repairman Paul was quick courteous and professional. I appreciate that you gave me a no-nonsense estimates and he save me a lot of money on repairing my garage doors. the entire experience was quick and painless.
- Andrew
Bloomfield, CT
your men were wonderful give paul a raise
- Paul Bussolini
Berlin, CT
The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.
- Donald Grabowski
Southington, CT
Paul Haney is an asset to your staff. He is conscientious and cares about the customers he serves. Although your prices seem high for your work, you are a dependable company and have come out to my property when scheduled and have always kept me informed as to when the service person was on their way. And that is worth the extra cost. Your phone people are very professional, as well.
- Bill Taglia
Avon, CT
Very fast and high quality service. They didn't try to scam us with replacement of all items recommended, like so many of these guys do.
- John Voaden
Waterford, CT
The service was quick
- Shenping Lui
Product:
Meriden, CT
Wow! Called late in the day on Monday, and got an apt for Wed. Paul Haney, the technician who arrived, early in fact, knew exactly what needed to be done to fix my problem. He also showed me that my springs needed to be replaced also. He went right to work, knew what needed to be done, and in just about an hour, my garage door was back in operation. I would recommend Precision Door Service to anyone. Great job!
- Tony Marciniak
Glastonbury, CT
Tech Paul on time and very knowledgeable.
- David Kocum
Product:
Windham, CT
Very good website. Knowledgeable staff. Technician - Paul Haney - was on time, did a great job, and was very pleasant and accommodating. Made the whole process easy and rewarding. Thanks to all.
- Cliff Faltus
Wolcott, CT
I chose precision garage door because I looked at the team that works there,their experience . we were so satisfied with our tecnition. He called before he arrived, very business like and friendly. My husband watched him as he put the new springs. He really knew how to do his job. Great worker! We give him 5stars!!
- Herbert Ingraham
West Hartford, CT
Paul did outstanding work and demonstrated a real better for his work. Top notch.
- Bill Welch
Product:
Bloomfield, CT
Service was prompt and courteous. Unfortunately, for me, what I thought was a garage door opener issue was simply a bag blocking the security beam towards the bottom of the door which kept it from operating. Cost me 99 dollars, but I learned a valuable lesson-check the obvious before you call.
- Albert Smith
Harwinton, CT
Replaced all four springs on two garage doors...Are now well balanced and easier to open either manually or using electric openers. Job well done.
- Raymond Labrecque
Simsbury, CT
The service was excellent. The technician was on time, very polite and did a great job. However, I was initially charged $479 to replace two torsion springs, and the job took at most one hour. The service call costs $99 and isn't waved if the work is done and labor is $80/hour. Based on google searches a typical charge for a job like this should have been about $300. When I called the manager was very nice and knocked off $30 plus she said the technician made a mistake and wrote that the warranty is one year when it should be five. My only disappointment was the cost. At $449 less one hour of labor I effectively paid $369 for two springs which go for about $42/each at home depot and come with a one year warranty. That's quite a mark up on parts.
- Robert Kubarych
Thank you for your business and thank you for this review. We do try to price competitively, however, we will never be as cheap as Home Depot. In fact my cost for the springs we use are more than what I could buy them at Home Depot. The reason is simple... Home Depot buys and sells the cheapest springs they can find. The fact that we can warranty our springs for 5 times as long as Home Depot should be a sign as to the quality of our parts. Something else you haven't factored into your equation is the cost of shipping and taxes (that you would have had to pay Home Depot)... remember we brought the parts to you!
Harwinton, CT
Technician need to return to finish...need different springs. Ray
- Raymond Labrecque
Canton, CT
The technician arrived on time and quickly replaced the spring. Very nice fellow and good work. Our home is for sale and the scheduler worked to get the work done in 24 hours vs. several days of waiting.
- mary
Product:
Hamden, CT
I am very satisfied with your services and would certainly recommend your company to others. Victor Rogers
- Victor Rogers
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I am not satisfied at all. The springs were replaced no problem. Part of the srevice was to adjust the two doors so they open and close smoothly. The tech has been here twice and they still don't close right. I have to call back again to have him come back and maybe they can finally be adjusted properly. The tech seems to be in big hurry when he comes. I hope maybe your input will help. At this point I would NOT recommend your company.
- Frank Barre