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Rolando Chaparro
Average: 4.94 stars
Rolando Chaparro's Bio:
Our Lead Installer Rolando lives in Hartford, Connecticut with his wife and 2 children. He has over 25 years' experience in the garage door business, and owned his own garage door company in Puerto Rico for 17 years. Rolando is eager to use his expertise to expertly install your garage door.
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Weatogue, CT
Chet was very professional explained what needed to be done. Very polite young man.
- Lorelee Shanley
Product:
East Hampton, CT
No issues whatsoever. Friendly folks who were very efficient. Would have no problem using them again.
- Skip Sceery
West Hartford, CT
Orlando, our installer, was super helpful. He came early and got the door in quickly, and when it was all in place, he explained how everything works, and helped us set the passcode on the outside code box. It's been a while since I had a new garage door installed, and was pleased that this one was ultra-quiet, and even has an app for remote access. I made a good decision to choose Precision for our needs.
- Richard Leslie
Product:
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I had called another door company who said he would call me the next day and never did. I called Precision and they made the appointment for 3 days later. Unfountionaly we needed a new door. We were told 6 to 8 weeks out for the door to come in and the tech was able to fix it enough to work. The door came in in 5 weeks even with a change order we made. Juan was at the house around 8:00 and was done by noon. Everyone was prompt and professional and very helpful through the whole process. Would recommend the company for any garage door needs.
- Tom Holowaty
Product:
East Hartford, CT
Precision Overhead Garage Door Service came out ASAP when my garage door broke with my car inside. They were able to open to door so I could get my car out and then secured it until the new door came. I had called other companies, but they didn't care too much about my situation, only that it would take weeks for someone to come and give me an estimate on a new door. The new door arrived and was installed in one hour! Both service men who came to my home were very profession and courteous. They were wonderful representatives of the company they work for. I would encourage anyone who needs new garage doors or repair of their doors to contact this company. I cannot say enough about them!! Thank you Precision Doors for helping me.
- Patricia
Product:
Niantic, CT
I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .
- Frank Raffa
Product:
Coventry, CT
Our new doors are a stunning improvement over our old ones. We are very pleased with the upgrade to our property. It is also nice to have new, quieter garage door openers. Nice! Rolando, who installed our doors, was systematic and painstaking in the care he took to set up the job properly. He was conscientious about keeping his work zone scrupulously tidy and organized. It was a pleasure to look in on him at various points during the installation and see everything looking shipshape. And to add to all of that, he came out and worked hard on the coldest day of the year, without a single complaint. What a guy!
- Donna Miner
Product:
Branford, CT
Your website provided really clear education about insulated doors. Information seemed straight forward, transparent, and gave me confidence that I didn’t have about making a purchase like this. The salesman was nice, helpful, and the bonus was you were having a sale. Purchase was an easy decision. The doors are installed—just fabulous. The installer was pleasant, finished when he said he would. The temperature in the garage is much improved, the doors are as advertised, and the bonus is they are much quieter than the old doors. Thank you!
- Ann Freeman
Product:
Farmington, CT
We were very satisfied with our installer, Orlando. He did an excellent job and fast.
- Jane Hikel
Product:
Springfield, MA
We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!
- Frankie Rivera
Product:
New Haven, CT
I’m waiting my door install how come taking so long ?
- Van Sysavat
Product:
Plainville, CT
The technician arrived on time and the door looks great. The quoted price is what we paid.
- Michael Daniels
Product:
Milford, CT
The salesman and installer were both exceptional and courteous. I found them from Home Advisor and would recommend them to my neighbors and friends
- Laura Frutkin
Product:
Hamden, CT
Wonderful service from the time the representative came by to show us samples and give us a quote to the installion of the doors once they were delivered. Very efficient and pleasant to deal with. I highly recommend them!
- Jim Maggart
Product:
Bristol, CT
I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
- Joseph Malena
South Windsor, CT
5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.
- Michael Curtin
New Haven, CT
I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.
- Michael Keeney
Product:
Manchester, CT
Local
- Steve Cassano
Product:
Longmeadow, MA
The representative who came to suggest possibilities for replacing our garage doors was very knowledgable and helpful. When our doors arrived they were efficiently and professionally installed by very knowledgeable, friendly technicians. We are delighted with the doors: Their appearance, their function and their excellent installation.
- Peter Santos
Product:
South Windsor, CT
Not only was I pelased, but I recommended you to someone.
- Sally Terry
Southington, CT
Precision Doors were extremely professional, & time sensitive. We were impressed with the ease of installation, but above all, we are pleased with the quality of our brand new garage doors. Thank you.
- Cheryl Trovato
Product:
Chicopee, MA
Very courteous and professional team . Arrived on time and replaced instal a 1960's wooden garage door with a new insulated model . Looks and operates to 100% satisfaction . Thank you Orlando and Precision Door Service !
- John D'amato
Product:
Bolton, CT
After door installation, there were spaces between the door and the floor. I mentioned it to the installer and he told me when the sun comes out the spaces would fill in. Well clearly this didn't happen and I have cold air and snow blowing in under the doors, not to mention rodents could also get in. I did not have this problem with my old doors.
- Bob Clere
Product:
South Deerfield, MA
Excellent repair done on a timely basis; I'm very pleased.
- Tony Pettinato
Bloomfield, CT
Prompt, courteous, neat and professional. My new Garage Doors look fantastic. Could not be happier!
- Stephen Shura
Product:
Manchester, CT
Ed was honest about what I needed and Rolando did a fantastic job with installation. Thank you gentlemen - I would definitely recommend you to friends and family. B
- Brenda Conti
Longmeadow, MA
Very courteous, responded very quickly to our request.
- Bill Sears
Product:
Ludlow, MA
Chris called ahead and arrived on time. He immediately triaged the problem and was able to give me an honest opinion on fixing and repairing not only the garage door opener but replacing the garage doors as well. We will definitely be using him again for our door replacements. He has a great personality and knows his stuff!
- Lilly Quiterio
Product:
Naugatuck, CT
5 stars . I'm thrilled. I had 2 new garage doors installed and 2 new openers . I couldn't be more pleased . The installer was great . I like when people know what they're doing and he was terrific. Took about 6 hours , he took all the old stuff away , and he made less noise than my 2 little dogs. Great job. I would highly recommend your company.
- Jeff Clark
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Doors were even better than anticipated (very high-end look) and Precision Door was very easy to work with. I made changes after the order was placed and they were very accommodating. The installer was very efficient, professional, meticulous and fast. They installed the doors and openers within the stated timeframe. Couldn't ask for anything more. It changes the entire appearance of our property. Well worth it!.
- Sylvia B