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about Precision Garage Door in:
Avon | Farmington | Hartford Area, CT
Precision Garage Door of Connecticuthas received 364 reviews, averaging 4.87 Stars:
Collinsville, CT
Burlington, CT
I called and within an hour a repairman showed up and in another hour the door was working. He was polite did the work at the agreed upon price.
- Bill
Farmington, CT
Technician was very nice and seemed very knowledgeable. He explained things thoroughly but very quickly--I had to ask him to repeat things and slow down. I ended up spending more than I'd anticipated, leaving me hoping I did the right thing.
- Robert Stone
Product:
West Avon, CT
I'm a repeat customer. Each experience has shown just how professional this company is. Keep up the good work.
- Ron M
Burlington, CT
Service was as described and completed in a timely fashion. Thank you.
- Mike H
Hartford, CT
I am very happy with the work Matt did, he did a great job fixing the broken spring on my garage door. I won't have any problem referring this company to my friends or family. Thanks again for a job well done.
- Bob
Farmington, CT
From an easy to set up appointment to fast service it was a great experience.
- James A
Hartford, CT
My spring was broken on my garage door. When I called at 5:45 pm I was shocked to hear they could have a technician at my home by 6:30 pm on the same evening. The tech arrived in the time frame promised. He was finished with my garage door in 30 minutes. He was very professional, and he left my garage door sounding better than when it was originally placed. Great job!
- Mick H
East Hartford, CT
Had my opener replaced. I can't thank you enough.
- Sam J
Collinsville, CT
Excellent Service all around. Was hoping to get by spending $100, but my door was in pretty bad shape. $375 later and my door works like a charm.
- Henry
Collinsville, CT
Service technician showed up 1 hour after I called. He had the problem diagnosed within minutes and gave me several recommendations on other things I should consider. I\'ve owned my house for over ten years and never had any service done on my door, and it showed it. I decided to have a \"complete rebuild.\" My door is so quiet now I can\'t believe I had lived with the noise for so long. Thanks for being so efficient and professional.
- Henry
Hartford, CT
Friendly. informative and professional. Your company did a wonderful job explaining the differences in the doors and I welcomed your recommendation. The installer (Brian) did a wonderful job as well. I'm very happy and satisfied with my purchase and decision to go with Precision Door.
- E. Smith
Avon, CT
Good fast service
- Sam Ith
Product:
Farmington, CT
Service was responsive and efficient. Diagnosis was quick.
- Sal Palaia
West Hartford, CT
James was a really good guy. He was a pleasure to talk too. He repair the door in less than 40 minutes. Thanks for coming out so quickly.
- John C
West Hartford, CT
Ron was great. He is extremely knowledgeable and did an excellent job explaining what was wrong with my door and what needed to be fixed. I am very satisfied with my service and would certainly use you again, if needed.
- Michael L
West Hartford, CT
I just wanted to call to tell you that the man you sent to my house was absolutely wonderful. He was very pleasant and understanding. He's a real good representative for you company.
- Vivian H
Bristol, CT
Great job!
- Rob K
West Hartford, CT
James arrived 30 minutes late (the office did call to tell me he was stuck in traffic). He quickly evaluated what was wrong and had several suggestions on how to proceed. After I agreed on the work to have done, he completed the job in 20 minutes. Everything seems to work well now.
- Thomas P
Farmington, CT
James was very knowledgeable about the product and explained everything we needed to know. Excellent service.
- Dan & Susan A.
Bristol, CT
Someone please give Ron a raise$! he is a master of his craft and a gentleman. As far as garage doors go - Ron is worth his weight in GOLD as a technician! Simply the Best!
- Thomas L.
West Hartford, CT
I was very impressed with Ray. He's very friendly and personable.
- Ron J
Farmington, CT
James kept us posted as to arrival time and actually came early. Great job explaining what he was proposing and how hardware worked. Would definitely use James again.
- Mike A.
Hartford, CT
I usually complain and rarely give complements, but I feel I need to tell you how wonderful an experience I had with your company. From the initial call to when the technician pulled out of my driveway, I was treated like a "customer" -- that doesn't happen much any more. You should be proud of Karen (the customer service representative that took my call) and Brian (the technician who came out to my house); they represented you very professionally and went out of their way to make me feel that they were there to help me. All in all a wonderful experience. Thank you and tell Karen and Brian I really appreciate their help.
- Linda D
Hartford, CT
Technician was very knowledgable. Jimmy did an excellent job and answered all of my questions. Would call again if service was needed
- Renee
Collinsville, CT
Your Company is wonderful all the way down from customer service to the technician. They were some of the nicest people I have ever dealt with. Thank You.
- Henry
Avon, CT
What a difference. I can bearly here my garage door anymore! Fantastic Job! Thanks.
- Mary K
Farmington, CT
Very impressed with both the telephone correspondence and the technician (Rom).
- Paul J
Hartford, CT
Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.
- Glenn
I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.
Avon, CT
Technician showed up a little late, but otherwise did a great job. Explained everything and got the door working right.
- Sam N
License
CT License# 0624720
Great job. Will use you again when I need to.
- Henry