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about Precision Garage Door in:
Avon | Farmington | Hartford Area, CT
Precision Garage Door of Connecticuthas received 336 reviews, averaging 4.87 Stars:
Hartford, CT
I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.
Avon, CT
Technician showed up a little late, but otherwise did a great job. Explained everything and got the door working right.
- Sam N
West Avon, CT
Thank you. Brian did a wonderful job and explained everything to me. This was a very pleasant experience.
- Ken E
Plainville, CT
Excellent Service!
- Carrie G
Wethersfield, CT
Ron was an excellent technican, very knowlwdge and skilled. Your company's response to our needs was quick and well done. Thanks!
- Lawrence S
New Britain, CT
Wonderful service. The new garage door looks great and is so quiet I check to make sure the door is closed after I push the button on my way in the house. I can't believe I lived with such a loud garage door for so many years. These guys did everything they said they would. I have already reccommended the company to a couple friends!
- Tom G
Farmington, CT
I couldn't be hppier with the service. The response was immediate, and the service technician was efficient and friendly. He diagnosed our problem, provided us with 3 options to chose from, and fixed the door just as we requested. No hidden costs.
- Bret S
New Britain, CT
Excellent job on my installation and James was very informative of my options and helpful in every way. I would recommend Precision to my friends and call you again should I need service or replacement.
- Alan B.
Product:
Burlington, CT
We would like to thank your repair person for time well spent. The garage door was repaired in a timely manner and is working great. It was Saturday and the temperature inside was rather warm but it did not stop him. He worked until he finished the job. We thank you. Well done.
- Stan S
West Hartford, CT
Great job! We've had many service people out to our house over the years, but without question your company is the best we've had. From our initial call to the explaination of the work performed we feel that we had a wonderful experience. We will certainly call you again if we ever had a need, and will recommend you to our friends as well.
- C Kent
West Hartford, CT
James was extremely nice and polite. It was a pleasure to work with him
- Thomas R.
Wethersfield, CT
Good fellow. Thanks Ron.
- Diane A.
East Hartford, CT
We have 38 garages in our complex. I will make sure that if they have any problems to call you people AND James H. will be the technician. He's good people!
- Sonia C.
Hartford, CT
Duane was great. He quickly determined the problem, gave me several options and fixed the door as promised. Your customer service reps were also very pleasant to deal with. I'm satisfied! Thanks!
- Mary V
Farmington, CT
All is working again; thanks to Ron's hard work!
- Ruby L
Avon, CT
Thank you James for fantastic job! Oleg
- Oleg B.
Farmington, CT
Thank you for your quick response and for solving my problem. My garage door works wonderfully and is so quiet that I can't even hear it. I never knew a garage door could be so quiet. Jimmy was a very good representative and very pleasant to deal with.
- Cynthia N
Newington, CT
A+ Report Card!
- Gina & Don R.
Hartford, CT
Thank you. My garage door works perfectly!
- Sam P
Hartford, CT
James arrived on time and showed up within 45 minutes of our call! He quickly assessed the problem and explained everything so we understood the problem. He provided us with three options -- each designed to increasing improve the door's performance. We decided to go with the complete rebuild. What a great warranty! We are very pleased with your company and would recommend you without reservation. Thank you!
- C Ansel
Farmington, CT
EXCELLENT says it all! Would recommend to anyone. Thanks Ron!
- Mike E.
West Avon, CT
Ron was very prompt, efficient and courteous. It was a very pleasant experience. Thanks you.
- J Growley
East Hartford, CT
Had a great experience with your company. Jim knew exactly what he was doing and got our problem fixed quickly and efficiently. Thanks again to your company.
- Alan G
Hartford, CT
The technician showed up 30 minutes lates (no call to let me know ahead of time). He did a quick inspection and told me I needed a new door -- said the bottom panel was rotted to the point of "no return." He quoted me a door for $1,000. I told him no thanks. I went to home depot and saw I could buy a door for $700. Your company is simply too expensive. No thanks!
- Linda K
As I explained on the phone, to say you can buy a door for $700 and compare it to the door we quoted you isn't fair. The Home Depot didn't include installation and take down (of your old door), disposal (of your old door), and taxes. Also and more importantly, the Home Depot door comes with a 2 year warranty on the hardware and 1 year on the labor. Our door comes with a 7 year warranty on the hardware and labor associated with the install. When looking at the prices it really is not hard to justify the difference. We provide quality product and service at a fair priceâ?¦ we have no intension of providing sub-quality products (like you can find at most big box stores). We also stand behind our service (again unlike the big box guys).
Avon, CT
Ron was very knowledgeable and did a great job. Thank you and him for same day service! I would reccommend Precision to everyone. Thank You!
- Douglas F
Hartford, CT
Excellent service! Your Installer arrived on time and did a great job installing my doors. Everything was as promised. I couldn't be happier.
- Paul C
Farmington, CT
A prompt & pleasant experience. Spouse loves the "silent treatment" the rebuilt door package provides. Would gladly recommend this tech and company
- Gardner G.
Wethersfield, CT
Would certainly recommend the company - courteous and timely.
- Virginia P.
Farmington, CT
We had called other companies. You were the one that answered the phone. Thank you so much for the same day service and extended hours.
- Ken P
West Hartford, CT
Matt knows his job. He handled every aspect of the situation with knowledge and was courteous. We are very happy with the result.
- Eugene K
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.
- Glenn