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Read what people are saying
about Precision Garage Door in:
Springfield | Longmeadow Area, MA
Precision Garage Door of Connecticuthas received 297 reviews, averaging 4.82 Stars:
Agawam, MA
Chicopee, MA
The tech arrived on time, after calling. and resolved the issue.
- Doug Gates
Southwick, MA
Appointment for my broken door opener mechanism was set up quickly. My technician, Rich, explained the problem clearly, gave a fair estimate and the repair was done efficiently 48 hrs later when the part was available. Fast service, showed up when they said they would, great communication, great results. Would definitely recommend to a friend.
- Lisa N.
Ludlow, MA
Rich, did a great job. Found and found xed the problem in about 15 minutes!!
- David Myers
Chicopee, MA
We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.
- Elizabeth Brennan
Longmeadow, MA
Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.
- Patrick Gibson
Chicopee, MA
Found them on line They were very professional and explained everything they were going to do.
- Susanne Senecal
Longmeadow, MA
Technician Rich Netto was excellent. He was on time and extremely efficient. Identified the problem with the door and proposed a fix while taking cost into consideration. And then he fixed the door immediately. Very happy with the service and would absolutely recommend.
- Kara Barker
Longmeadow, MA
Called one morning to get a quote on replacing our garage door openers. By the end of that day, I had new openers installed and all new hardware that had my garage doors running like brand new. Rich was amazing, explaining all the options, giving recommendations, as well as staying after to make sure I fully understood how it all worked. Materials used were top notch, couldn’t be happier with the service Precision provided.
- Trevor McEwen
Product:
Technicians: Rich N
Brimfield, MA
Excellent service
- Ellen Korman
Brimfield, MA
Came time said...did a great job searching the problem. Repaired promptly ..nice friendly person also!
- Judith Griffin
Agawam, MA
Communication has been excellent. The technician was very helpful and proficient and came at the time that was scheduled. Precision had installed the doors years ago. They are top notch. Would highly recommend..
- Debbie Burba
Florence, MA
As promised... prompt service and knowledgeable repair staff. Excellent work! I can recommend this business with solid confidence!
- Julie
Holyoke, MA
Excellent repair person. Price was high however job was done well and quickly.
- Ernest Whitney
Belchertown, MA
The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.
- JR
Longmeadow, MA
My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.
- Steven & Amy Dane
Palmer, MA
Ed was Absolutely on time. Introduced himself. Diagnosed the problem quickly and gave us a quote. Was in and out in no time. Explained everything and answered all our questions. Excellent!!!
- Janet Steigmeyer
Amherst, MA
Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.
- Inez & Roger Andrews
Belchertown, MA
Had cable snap from corrosion. Ed came out and replaced and recommended changing rollers as everything was original and rusting. Did a great job. Professional.
- Alex Kubacki
Longmeadow, MA
I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.
- Francis Kilcoyne
Westfield, MA
I wish I could give you more than 5 stars the service was more than expected the tech was courteous cleaned up and informative I would recommend your company to anyone and thanks for the military discount
- Frank Kamlowski
Southwick, MA
Ed was extremely prompt and knowledgeable. He completed the repair in 30 minutes and also tuned up our other garage door. I used precision in 2014 and they were great. I’m thrilled with the consistency of the incredible service from scheduling to completion.
- Meaghan O'neill
Ware, MA
Amherst is relatively close by.
- Janet Crosier
Feeding Hills, MA
Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
- Alan Rogers
Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.
Wilbraham, MA
I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.
- James C.
Springfield, MA
We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!
- Frankie Rivera
Product:
Longmeadow, MA
Sensor had a portable rack blocking it. No repair. Hefty bill $245.00
- Jayne Benmosche
Chicopee, MA
I had a broken spring, the technician was on time, performed the job in 1 hour, I was very happy with his work.
- Zig Mazgula
Agawam, MA
Ed was super..very experienced and knowledgeable. He quickly assessed the issue and shared the exact issue and solution to address along with giving me the cost up front. He even identified a few other issues that he didn't try to sell me to fix but highlight they may be issues down the road. Great service, product and expert staff. Thanks Ed!
- Phil Preston
Springfield, MA
I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.
- Marianne Kelleher
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Very organized and communication is excellent. Rich the tech was very knowledgeable and polite. Would recommend precision door!!
- Debbie Burba