WITH 2,014 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Springfield | Longmeadow Area, MA
Precision Garage Door of Connecticuthas received 297 reviews, averaging 4.82 Stars:
Agawam, MA
South Hadley, MA
I chose Precision to service our garage door because I was impressed with the website detail – particularly the many positive reviews. I was also impressed subsequently with the detailed email confirmation that I received, including the name and picture of the technician who would provide service. Ed Dombrowski replaced the cables for our garage door. The whole experience was easy, efficient, and cordial. Ed analyzed all aspects of the door and informed us that only the cables needed repair - that everything else looked fine. In addition, the young lady who scheduled the work was most cordial and accommodating. When I informed her that the original suggested date would not need my schedule, she checked with the supervisor and arranged for a better time. The whole experience could not have been easier. I would highly recommend this company!
- Thomas McGarry
West Springfield, MA
Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
- Claude Chapdelaine
Chicopee, MA
I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company
- Diane Dieters
Palmer, MA
The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????
- Lou Beaudoin
Springfield, MA
Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!
- Lon Chubb
West Springfield, MA
Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
- Mark Kenney
South Hadley, MA
Ed was great. I will only use precision door exclusively for any future overhead door needs.
- Joseph Chlosta
Longmeadow, MA
Ed is a very nice guy, was on time, great service, highly recommend this guy for your garage door repairs. ... 5 star!
- Hamed Jalaeian
Longmeadow, MA
The representative who came to suggest possibilities for replacing our garage doors was very knowledgable and helpful. When our doors arrived they were efficiently and professionally installed by very knowledgeable, friendly technicians. We are delighted with the doors: Their appearance, their function and their excellent installation.
- Peter Santos
Product:
Southwick, MA
Excellent service and repair work. Tech named Ed was exceptional. We would recommend without reservation. Quality all around.
- George Leblanc
Chicopee, MA
Very professional and helpful. The representative was right on time and introduced himself and went right to work. Yes I would recommend your company for your product and service
- Edward Jacot
Westfield, MA
Ed did a great job. He was very knowledgeable, explained my options and took the time to show me how to use my new opener. I very much appreciated that he came on a Saturday and also that I was reassured on Friday evening that he would be out the next day. Thank you!
- Ellen
South Hadley, MA
Bad communication, unprofessional attitude from technician and management, unwillingness to respond to customer complaints. Everything is automated, no personal service or follow-up. This company will charge you whether or not any work is done, or done well.
- Kathleen Sharkey
We try very hard to make every customer experience as pleasant as possible. This one seems to not have gone that way. Ms. Sharkey called us to come out to look at her broken lift cable. When we arrived, she explained that she believed that the repair should be covered by her existing warranty. We reviewed the work that we had done previously and determined that her broken cable had nothing to do with any previous work and therefore was not covered by our warranty – we installed a new garage door opener in the Fall of 2017. Our technician tried to explain that the warranty for her opener had nothing to do with the parts on her garage door. The customer would not accept the technician’s explanation and immediately called the office. While talking to our general manager she became very nasty and then hung up the phone. The customer refused to pay the service fee, despite having initially agreed to pay it while setting up the appointment. We are sorry that this customer felt we didn’t live up to our promise, but clearly, she just became angry when she realized that the work was not covered by her warranty for her garage door opener. This customer's comments are a reflection of her refusal to accept the fact that our warranty only covers parts and labor for work performed by us.
Belchertown, MA
I was extremely pleased with the service from the pleasant customer service woman who was available early on a Saturday morning to the outstanding job performed by Ed Dombrowski. Not only did he fix the problem in minimum time but he was also just an exceptional nice person to deal with
- John O'connor
Longmeadow, MA
Knew immediately what the problem was and fixed it in a very short time. I would recommend Precision to any one who needs repair or installation of a garage door.
- Paul Ginsburg
West Springfield, MA
Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.
- Rene Bonneau
Longmeadow, MA
Ed was knowledgable, efficient and courteous. I had the problem with the first garage door explained to me and Ed demonstrated how to align the garage door controllers within minutes. He also clearly explained why the weather stripping on the other door had torn off. The garage doors had been improperly installed by another company ( not your company ) two years ago. Because of the bad installation, the weather stripping was already torn completely off. We made an appointment for Ed to come back, correct the faulty installation on both garage doors and give us new weather stripping on both doors. Ed did a good job assessing what needed to be done and was thorough in his explanations. I really appreciate a competent craftsman not talking down to me just because I'm a woman. And, I really like the fact that I got confirmatory e-mails and phone calls. Good service at a great price. Thanks. And keep up the good work! E. Clionsky MD
- Emily Clionsky
Chicopee, MA
Very courteous and professional team . Arrived on time and replaced instal a 1960's wooden garage door with a new insulated model . Looks and operates to 100% satisfaction . Thank you Orlando and Precision Door Service !
- John D'amato
Product:
Chicopee, MA
Great service right on time and gave good advice.
- Misty Mcginnes
Springfield, MA
So impressed with Ed! He did a wonderful job repairing our door. Courteous, polite and a pleasure to do business with. Please thank him again for me! Happy Holidays!
- Alice Bichard
Belchertown, MA
I needed a new garage door opener, so I went on line for such a service in Belchertown, Ma. Your company popped up and what impressed me was that you had customer service reps on the actual phone on a Saturday! She set up the time for your guy Ed to come over today, Mon. 12/11. He did a great job and I would recommend him for his services.
- Walt Tolmie
Springfield, MA
They did a excellent job. Would definitely recommend.
- Chris Dailey
Product:
Longmeadow, MA
Very courteous, responded very quickly to our request.
- Bill Sears
Product:
Chicopee, MA
On time, organized, efficient, an absolute positve experience for me. From the request for service, the email confirmation of request, the amazing install. In my view you have a problem with your garage door call Precision. Thanks Chris.
- Kenneth Stiles
Belchertown, MA
we were both surprised that the work we needed done was on the very same day we called in and the technician arrived earlier than when we were quoted...he was very professional and did a thorough job from start to finish...He explained everything to me as to what he was doing and was not pushing to get the job done, but took his time & did everything he needed to get done in a orderly manner. Very pleased with the work & company itself & would gladly pass on a A-1 rating to anyone who needed overhead door service...Job well done & muchos KUDOS!!!!!
- Michael Clogston
Product:
Feeding Hills, MA
Prompt and professional service by Chris Young. Chris programmed a new remote for me and also installed safety cable and lubricated the tracks. All needed work was clearly explained as well as remote warranty period. Easy to book an appointment online by chatting with a customer service rep.
- Carol Moran
Product:
Ludlow, MA
Chris called ahead and arrived on time. He immediately triaged the problem and was able to give me an honest opinion on fixing and repairing not only the garage door opener but replacing the garage doors as well. We will definitely be using him again for our door replacements. He has a great personality and knows his stuff!
- Lilly Quiterio
Product:
Westfield, MA
Christopher, your technician, called in advance and arrived in a timely manner. He was well spoken, polite and knowledgeable. He immediately recognized the problem with the opener, made the necessary repairs, checked and rechecked his work to be sure the doors were operating properly and reviewed with me all work he had completed. I wouldn't think twice about having Precision do any future work for me.
- Bob Delisle
Product:
Longmeadow, MA
The reviews are true. I called to make an appointment at 11am and they had two time slots available later that day. The tech arrived was able to come early and that worked for me. The tech was friendly, efficient and able to explain and answer questions. Should I ever need to, I'll be calling again.
- Adam
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Ed explained what was wrong with the Garage door and later showed me what was fixed & how to maintain it. Very professional!
- Jerry Sibilia