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Paul Haney
Average: 4.82 stars
Paul Haney's Bio:
Paul was born into the garage door business. He has been repairing and installing garage doors for nearly 30 years. He is a native of central Connecticut and continues to live there now.
Madison, CT
Windsor, CT
We cannot say enough good things about Precision and one of their technicians, Paul Haney. We were fortunate to have used Paul last year for a garage door cable repair and new spring installation and again today for a minor problem. Paul is kind, knowledgeable, friendly and professional. Precision is fortunate to have someone like Paul representing their company. If you have a garage door problem, call Precision and ask for Paul. You won't be sorry! 5 Stars !!!!
- Robert Kalman
Product:
Rocky Hill, CT
Awsome experience. Technician was extremely professional. Called prior to his arrival and get my door fixed in no time. I would recommend this company to anyone.
- David Mackinnon
Glastonbury, CT
Everything about this organization is A+. From their web site to their chat room and on to their service professional, i have never been more satisfied. Anyone using any other garage door service is making a huge mistake. I called at 8 in the morning and by 11:45 the job was done The specialist, Paul Haney is a gem. He diagnosed the problem immediately, had all needed supplies in his truck and completed the work in 45 minutes. The door has never worked as well as it does now. 5 stars is inadequate for this organization!
- Stanton Avitabile
Hartford, CT
looked on Google to see which garage repair services were out there and you guys showed up on top of googles list so I went to your site, liked the work and went with you guys, Paul Haney was my technician and he not only arrived on time but he did an amazing job, I will definitely go with you guys in the future and recommend others as well, thank you
- Christopher Lopez
Product:
South Windsor, CT
Paul Haney came out to my house to address my (unexpectedly) snapped spring in my 1950's era house. He called ahead in a timely manner to warn me of his arrival, he was enthusiastic and courteous and he finished replacing the springs (as well as the cables, pulleys and rollers, which I decided to have him do as well) all within about 30 minutes! I was very happy with the prompt response I got from Precision Garage Door.
- Jaime Glanovsky
Product:
Madison, CT
arrived on time. He "fixed" garage door remote. One hour after he left, $139. later, it does not work.
- James Grosso
As the technician explained. Once you're looking at the electronics of an opener It's not exactly a science to troubleshooting. There simply are multiple potential causes for things like your remote not working. We typically try the least expensive route first -- while always recommending other avenue to pursue. We try very hard to solve customer issues the first time out, but sometimes it does take two trips. Like our voicemail said, we are more than willing to comeback out and continue troubleshooting your issue and would not charge another service call. We are sorry you feel you didn't have a good experience with us.
New Haven, CT
Paul is a master at fixing what is broken. He not only fixed the problem we called about, but identified other issues with the garage door and corrected them. The door is fixed and runs perfectly and smoothly, something it hasn't done for a couple of years now, and that we thought was "normal". Thanks Paul!
- Sheran Simo
Southington, CT
Not a good experience. The quote was extremely high. Called to cancel order twice but technician still came to the house. When told we reconsidered and that we called twice to cancel he was not surprised. Then asked for payment of a $99 service call charge which we did not know about- were told it was on the robo call before you set appointment - that is garbage as no dollar amount is said- needless to say we are using someone else
- Joe Ditunno
We are very sorry that you feel that we didn't communicate the service fee to you. We did go back and listen to the call and the customer service representative did mention the service fee twice and you gave the impression that you understood it. We did also check our phone log and could only find the one call to set up the appointment.
Madison, CT
It was a great experience. The service tech, Paul, called earlier in the day to confirm the schedule. He arrived on time, explained what needed to be done and had the parts on hand to finish the repair. I would use Precision again.
- Michael Roe
Vernon Rockville, CT
Well, I pushed the open button on my garage only to have one of my torsion springs crap out. I called Precision on Thursday, they scheduled an appointment for that Saturday with a time slot of 1pm-3pm. The techs, Paul and Vinny were at my door at 12:55pm. Paul looked at my garage, quickly diagnosed the issue and BOOM!!!! 20 minutes later my garage was good as new. These guys are very savvy when it comes to garage doors. They were very friendly and extremely professional. Vinny suggested I replace the pulleys as well and offered several options without any pressure. Now I have new springs and maintenance free pulleys. I will definitely go with Precision for my future garage door needs. Do not hesitate to call Precision for you garage door needs!!!!
- Angel Alicea
Product:
Hamden, CT
Highly recommended! Paul was very prompt and courteous. He explained everything up front and the quality of his work was outstanding. I would recommend asking for him if you call for a service. Thank you!!!
- Mario Ciccarini
Product:
East Haddam, CT
Outstanding in every way. None better. Good value.
- John Turner
Columbia, CT
Tech was extremely professional & fast - really knew his 'stuff'! 5 Star
- Walter Crosby
Product:
Guilford, CT
When I called to make the appointment, a woman told me the cost would be $99 for them to come out to our house, plus parts & labor. The technician Paul stopped by and did a really good job. He replaced both springs in approximately 30 minutes and the door is working great now. Paul told us before he started that our price would be $329. We thought it sounded high but went through with it anyway because he was already at our house and we needed the door fixed. We think the price was too high and that the woman on the phone is misleading with what she says it will cost. If it was $99 for them to come to our house and most of the door springs I see online cost between $20 - $60 for the set, that would mean the labor charge was $170 for a half hour. That will keep us from using them again.
- Pete Suits
We are sorry that you feel our prices are too high. We do know that Home Depot and Lowe's sell garage door spring for very low prices. The springs the big box stores are no better that contractor grade parts. They are designed to last 9,000 cycles and come with a 90-day warranty. Our springs are designed to last at least 30,000 cycles and are warrantied 1-year up to 5-years depending on the condition of the rest of the parts on your door. To compare the quality parts we use to those found at Home Depot or Lowe's just isn't fair -- apples vs. oranges. Also your price comparison doesn't include taxes, transportation and your time. Those all add up and when combined with the superior warranty, our knowledgeable staff and the customer support you get from Precision Door its a great value.
Product:
West Hartford, CT
The service-man was competent and professional. Highly recommended.
- Farhad Rassekh
Glastonbury, CT
Paul was professional, courteous, honest and competent in fixing garage doors. I can see he enjoys this work; it shows in the quality. The pricing was reasonable compared to some competitors.
- Gus Lescouflair
Product:
Bristol, CT
I called on Friday and the gal on the phone said Paul would be here tomorrow (Saturday) from 3pm to 5pm. He was here right at 3pm that Saturday and was done within 1/2 hour. Couldn't have asked for speedier service. Job was to replace a spring on the garage door and no clean up necessary from me. I would strongly recommend Precision. Thank you!
- Sue Iles
Product:
South Windsor, CT
I am pleased with the exceptional service provided by the Precision door service professional Ray Angco. Briefly, our family was on vacation while Ray removed our old garage doors and installed two new garage doors. He arrived on time and effectively coordinated with the people watching our house to ensure the job was completed. Both doors are top quality and were installed to ensure they open and close smoothly/quietly. I spoke to Ray on the phone several times and he was very courteous and appeared to have a genuine interest in my satisfaction with the garage door installation. I would strongly recommend this company and Ray for any garage door service/installation needs. Stephen Skenyon, CPA
- Stephen Skenyon
Product:
Old Lyme, CT
Service was great Very priomt and very friendly And professional.
- Cindy Vantongeren
Product:
Old Saybrook, CT
Went to Sears and purchased a garage door opener which your installer put in. He was very good and reliable.
- Jim B
Old Saybrook, CT
Paul and Vin (new guy) were wonderful. My garage door was not going down properly. They corrected the problem and then showed me how to solve the problem myself. They were VERY cooperative and pleasant. It was almost like talking to friends.
- Joe Breindel
Burlington, CT
Paul Haney was very courteous and knew quickly what the problem was. We would call your company again . Thank you
- Eugene Wilchusky
Niantic, CT
Paul was very punctual, and professional. He did a great job and would recommend your business.
- Lisa Arcari-cummings
East Hartford, CT
Good customer service. Garage Door Technician having a very knowledge about garage door and could give your advise about what you want to do with your garage door. Will recommend to friends. Good job and good customer service.
- Tango Dinh
Manchester, CT
The technician Paul Haney was on time, gotta love that!!!! He is professional and informative. He installed the broken springs and tightened some very loose bolts. It's obvious that Paul is a very competent technician and cares about his customers. I would not hesitate to recommend Precision to my friends.
- M. Dutton
Bolton, CT
Paul did an absolutley fantastic job. After fearing the worst and an expensive fix, Paul literally fixed both doors in a matter of minutes. I actually felt like I should have paid him more. I would recommend Paul to anyone.
- Robert Flowers
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I purchased new garage doors last fall. The salesman and technician were great. Both had arrived on time and work performed was top notch. Last weekend I called to have a minor service issue taken care of. Paul, the technician, arrived promptly and made a quick adjustment. It amazed me that he was able to diagnose and fix the issue in less than 5 minutes! He didn't even charge me! I would highly recommend Precision to everyone!
- Rich Antonelli
Product:
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Technician never showed up to give me an estimate to replace my garage doors. I will be contacting another company for an estimate.
- Susan Hudobenko
We apologize for the confusion. As we stated in our voicemail to you the day of your appointment, your original technician called out sick and we had to rearrange the schedule. As a result we asked if you were available at a different time. Apparently you never received the message. We always ask for multiple means of getting ahold you customers just in case we need to change schedules. Again, we apologize.
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Great, on time friendly service by knowledgable technicians! The way every repair should go!!
- Richard Leone
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Excellent and fast service my thanks
- Donna Larkin