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about Precision Garage Door in:
Avon | Farmington | Hartford Area, CT
Precision Garage Door of Connecticuthas received 338 reviews, averaging 4.87 Stars:
West Hartford, CT
Product:
Newington, CT
Service technician was very knowledgeable and pleasant to work with. The estimate was not very well communicated over the phone before the technician came to the house. Also person on the phone did not make us aware that there was a discount for cash payment.
- Mark Aprea
I apologize if you felt the we didn't communicated well on the phone. It is impossible for somebody to diagnosis your garage door issue over the phone. Our customer service staff is the best trained and many have over 10 years of experience, but they can only listen to your description of the problem and then give you ideas of what to look for. That's why they are really explaining our process that the technician will go through when at your house. This way you will feel confident that we've really taken the time to properly assess your door and give you options designed to fix the door to the level you want.
Product:
Hartford, CT
Very efficient, very fast, done in about 20 minutes! Thanks for the good service.
- Joan Morrison
West Hartford, CT
I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.
- mark lewis
Product:
East Hartford, CT
I was given a time slot of 1-3 for my service request, was disappointed when after I called was told that the service technician would be running late. The service technician did come over sometime after 4 o'clock. Cream on top was that when I asked for some help with the service charge seeing as the experience was poor - I was still charged $50 for a technician essentially telling there was nothing they could do.
- Tim Munsie
Thank you for your comment. I am sorry that we were unable to keep our promised service time frame. Our technicians try their best to keep to their schedule, but some jobs take longer than expected. I am sorry that the office or the technician did not call you to inform you of the delay. Our normal service charge is $79, so we did reduce the rate by $29 (or a 37% reduction).
Bristol, CT
Garage door is better than new. Thank you very much
- John Cassidy
Product:
Farmington, CT
Fast service, came out in less than a day, and they even came out during a snowstorm! The service technician was courteous, and completed the job quickly and efficiently. I would not hesitate to call this company again.
- Ina HARRIS
Bristol, CT
My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.
- John Ryng
Product:
West Hartford, CT
My son Marcos Carreras recommended your products. Your people were on time, knowledgeable,and very helpful. They seem happy to represent your company and that made me comfortable in selecting your company to replace my door.
- Ismael Carreras
Product:
Hartford, CT
James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.
- S Barry
Avon, CT
Very prompt, responsive, reliable. The door was high quality and installation timely and well done!
- Shelley Green
Product:
Wethersfield, CT
Arrived early but called ahead. Earlier time worked out better
- Ray Grasso
Product:
Newington, CT
Ron was great! Gave good advise and quickly repaired problems with our door. Would call any time there is a problem. Thanks!
- Charles Shooshan
Product:
West Hartford, CT
James arrived as scheduled and repaired my garage door in a most professional way. He was a gentleman explaining how to best operate the door... The door has never worked better. His work is a credit to Precision Door.
- Norbert LaRochelle
Avon, CT
My 2 garage doors needed some small preventative maintenance adjustments and Brian did a great job in accomplishing that task. Important too, he showed up on time and as scheduled. Tim
- Timothy Curran
Avon, CT
My 25 year old garage door opener died yesterday. I called your company at 8:00AM today and made an appointment. The dispatcher indicated that the technician would arrive between 11 and 1:00PM. Ron showed up at 10:30 - 30 minutes early. He quickly diagnosed the issue and recommended a new unit based on the age of my current unit. He discussed the various options with me and I elected to go with the Liftmaster 8355. The price was very reasonable Ron efficiently installed the new opener and lubricated both my Overhead steel doors. The new unit is very quiet! Ron went over the features of the new opener and even programmed the Homelink feature in my car! Ron is very pleasant and knowledgeable. He cleaned up the work area and removed my old unit as well. He is an asset to your company. I will definitely recommend Precision to my neighbors and friends. When my second opener dies, I will call you again! Thanks for providing such prompt, professional and reasonable service.
- Stephen Howard
Product:
East Hartford, CT
I was super pleased with the services performed on my garage door. The technician (Brian) showed up on time and was extremely knowledgable, He was very courteous and respectful the entire time , especially once he discovered I was a veteran and gave me a discount for serving our country which meant a great deal to me, so I salute Precision Garage Door and Brian Fisher(tech)for going above and beyond and a job well done!!!!!
- Frank Drennen
Hartford, CT
prompt friendly service. had a problem with my garage door opener which required a new part. Was fixed within the hour.
- Denise Merrill
Newington, CT
I just wanted to tell James manager how wonder he is. He was very informative, he answered all my questions and even satisfied my husband questions. James is a great asset to your company and I just wanted his manager to know. Thank you very much.
- B Wilson
West Hartford, CT
My experience with Precision was outstanding. I had an old garage door opener that was not working when I bought my home. I contacted the company to come out and repair it. The mother board needed to be replaced and decided to install a new unit. Ron was not only knowledgeable, but explained all the cost in a very professional manner. His work was excellent and I am very pleased to now have a working garage door. Over the years I have hired many companies to do work on my home and this was by far one of the most pleasant experiences. I would highly recommend Precision. Thank you!
- Dianne Webber
Product:
West Hartford, CT
I am "repeat business", having had a new garage door installed in July 2012. I had no doubt Precision could again be of assistance on Wed., July 24, 2013 when I was unable to close the door, using a remote device. I appreciate James' help not only last week but also today, July 29, when he installed a new circuit board. Thank you!
- Susan Ahearn
Plainville, CT
This is a five star product, install and customer service. These doors are marvealous should have done it sooner, they look great and add value to my house. It's fun operating them since I don't have to lift and pull down the old ones again. Good customer service there was a live person on the other end of my inital call and follow up questions call. Thanks
- Dan Ciesielski
Product:
West Hartford, CT
Great service and a great product. Reasonable price.
- Sean Smith
Product:
Bristol, CT
James provided excellent service. He is a real asset to your company.
- Cindy F
Tudor Village, CT
Best Garage Door Company I have dealt with. Honest and fair.
- Gary H
Wethersfield, CT
Matt explained what needed to be done to get my door to work properly to me over the telephone as I was not at home. His description of the problems was impressive. Based on the results, I would recommend Precision Door to anyone.
- Gary
Avon, CT
Our service technician, Jim, was very polite and professional. He called ahead to let us know that he would be late and gave us an accurate ETA. He performed an inspection of the garage doors, replaced the rollers, and adjusted them. We are very pleased with the work he performed.
- Dennis Mayer
Collinsville, CT
James called to let me know he was running about 30 minutes late. When he arrived he quickly diagnosed the problem and had it fixed in 20 minutes. The Price was reasonable as well.
- Henry
Newington, CT
I just wanted to call to tell you I had a great experience with your company. Your customer service person was very understanding of my issue and worked the schedule to make sure somebody could come out as quickly as possible. Your technician was on time, had all the required parts and fixed the opener in 20 minutes. Thank you very much!
- Jenn F
Wethersfield, CT
Great company, great service and a great technician.
- D Land
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
- Peter Petrella