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about Precision Garage Door in:
Springfield | Longmeadow Area, MA
Precision Garage Door of Connecticuthas received 297 reviews, averaging 4.82 Stars:
Belchertown, MA
Product:
Chicopee, MA
I called on 7/21/15 my garage door not working. On 7/22/15 service man came. Scope of work on slip #120156 I called again my garage door not working again. serviceman came thinks its a plate he was supposed to return with part on Fri 7/24/15 - did not show up He called on Sat. said he was sorry for not coming on 7/24/15 I was not available till Mon 7/17/15 I called the tech this morning 7/27/15 He is supposed to be here later today
- Ivy Wyzga
Again as we stated on the phone, we are very sorry about how your schedule was handled. Alex meant well, but simply didn't communicate with the office so his "follow up" appointments were never put on his schedule. We understand your frustration and can only apologize, again.
Belchertown, MA
Alex performed a detailed safety and operational evaluation of my garage door assembly and soon identified the defective components. He thoroughly explained the function and importance of replacing these items (springs). He then effectively completed the replacement of the springs and rigged the cables. He subsequently performed an operational check to assure everything was operating correctly. I was greatly impressed with Alex's professional manner, knowledge and courtesy.
- David Lapa
Product:
Westfield, MA
The spring on my garage door broke on the 4th of July trapping my car in the garage. I made an appointment with this company because they had a call center open taking appointments. The technician was here right on time Monday morning. He worked quickly and was very professional! We will only be using your services from now on!
- Olivia Brown & Donna Brown
Product:
West Springfield, MA
We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!
- Gregory & joanne Lagueux
Product:
Feeding Hills, MA
Average service but a little pricey for me. Replaced both sensors that fixed the problem, all of 20 minutes work, price $200. I notice on your web site you give senior and military discounts, that was not mentioned.
- Thomas Simard
I am sorry that you felt the price was too high. We feel we charge competitive prices.
Springfield, MA
Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.
- Thomas Wood
Longmeadow, MA
Sorry i took so long. The tech was awesome.
- Carmela Bonavita
Thank you for the review. We value all reviews even when they are delayed! We appreciate your business as well!
Product:
Springfield, MA
Install was perfect. Don did an awesome job. Thank you.
- David Bond
Product:
Longmeadow, MA
Great job
- John Carpnriele
Product:
South Hadley, MA
Garage door opener unit died of old age. Contacted Precision, was offered immediate service and was given a appointment at my convenience (a 2 hour window). Tech (Alex Delgado) arrived within the window - even called ahead - and after the diagnosis, returned and completed the job is less than 2 hours. Not only installed new unit but also worn accessory parts at a very competitive price. All-in-all, a job well done to my complete satisfaction.
- James Murphy
Product:
Florence, MA
Terrific service, arrived on time. Very professional. Good recommendations.
- Edward Sayer
Product:
Longmeadow, MA
Precision Garage Door Service was prompt, professional and did a great job. Their price was right in line with pricing I researched on Google and the man that came out to do the job was very experienced. I would recommend this company and use them again myself.
- Robin Budin
Product:
Ware, MA
I am very please with the work Joe Dougherty performed on the two garage doors. As Joe repaired the problems with the doors, it is very reassuring to watch a technician that knows what he is doing. Thank you .
- Herb Hamborg
Springfield, MA
Hello, I was very satisfied with the job done. Our repairman, Joe, actually called and came earlier than scheduled which was great. He diagnosed the problem and gave me a quote. The garage door opener needed a new gear box. He did the work very, very quickly. He was pleasant and answered all my questions. I would recommend your company to others. Thank you !
- Jim Sullivan
Springfield, MA
We are very pleased with Brian, the technician, that came to help us with a garage door that wouldn't close. He was prompt and found the problem in no time. He gave us answers to why our problem happened and how to avoid it happening again. We will definitely call this company when we are in need of a new door or opener.Thank you, again.
- Catherine Spengler
Agawam, MA
Tech arrived as promised. Was friendly, considerate and got down to his job. Was VERY pleased with the service we received today and in fact every time we have used Precision Door! Thanks.
- Ouida/Michael Gnall
Product:
Westfield, MA
Quick,professional,and technician was very courteous. Price was excellent.
- John St.Germain
Westfield, MA
Your staff was helpful from the start. An appt was made for between 9:00am and 11:00am and your tech showed up right at 9:00am. Resolved my problem and went the extra step to lubricate and inspect the entire door. Very satisfied with your organization. Harry Dennison
- Harry Dennison
Amherst, MA
It is a complete satisfactory service experience. Mr. Joe Dougherty came in on time, very knowledgeable and professional. The job was finished promptly with good quality. The overall experience meets my expectation of a 5 star service.
- Lin Tang
Product:
Agawam, MA
Joe did a really good job,
- Alan Duprey
Product:
Ludlow, MA
My daughter and I were very please with the service and technician. He was very thourogh and answered all of our questions in a very professional manner.
- Rita Taddeo
Product:
Springfield, MA
I found the company on the internet, and they had some good reviews. Not knowing any other garage door companies, I decided to give them a try. The technician arrived at the beginning of the 2 hour window for the appointment, and gave me a few different options for repair. The work took about a half hour. I think the price may have been a little high, but they did waive the fee for the service call, so as long as the work and parts hold up, I am satisfied.
- Ronald Sabetta
Product:
Westfield, MA
We loved our installer. He was prompt, professional and friendly.
- john freme
Ware, MA
The ability to book an appointment and the 24/7 service availability was a major reason for choosing Precision. One impressive service is notifying you ahead of time who the tech will be and a picture id of the individual! My garage opener needed to be replaced. Ron Lecours was friendly, on time, professional, helped me to chose the right products and explained all the functions. I was very happy with the service from my phone call to the repair. They come with everything needed! Thank you Ron.
- Patricia LeVesque
Pelham, MA
Technician: Randy Emond Knowledgeable and did excellent work
- Larry Friedman
Chicopee, MA
My garage door was badly in need of new rollers.And I was about to look into a garage door service soon when I almost immediately received an offer from AAA. It was for a garage door tune-up with replacement rollers...Perfect! So they set up an appointment in only 4 days with a window time of from 5-7PM..The service technician (Brian Fisher)was there at 4:45 and finished doing an excellent job in around 1/2 hour..Nice and quiet door..Very satisfied.. I highly recommend Precision Overhead Garage Door Service *****
- William Gagne
Longmeadow, MA
Excellent service
- Udaya Babu
Product:
Springfield, MA
Garage door locking mechanism upgraded to a more modern system. So far, seems to be working better than the old one.
- Richard Ericksberg
Springfield, MA
Timely, friendly, efficient. Brian informed me of the issues and what it would cost before doing the work. Nothing changed after the work was done. I am a happy customer. Thanks!
- David Nichols
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Good service by Alex--courteous, competent, ,professional. Five stars!l
- Bob Stanton