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Read what people are saying
about Precision Garage Door in:

Meriden | Middletown Area, CT

Precision Garage Door of Connecticut
has received 110 reviews, averaging 4.89 Stars:
Review:

I called your company based on a web search and was happy that I did!!! Sadly I called your company to fix my garage door after slamming my finger in the garage door. Sadly I ended up with stitches and a broken finger and after explaining my problem to your staff she did what she could do to get my issue resolved as quickly as possible. I should have had to wait 3 days before a technician was able to service my garage but thankfully she had my garage serviced the next day!!! The technician was well versed on my issue and was very professional, courteous and a pleasure to deal with????????. I highly recommend your company for anyone looking for a garage company that has the above qualifications. Trust me you won't be disappointed!!
Tina S
Service Provided:
Garage Door Repair
Product:
Opener
Review:

I was very impressed with the service. The technician Rolando was very courteous and arrived in a timely manner and finished the job within an hour.
Daniel Fox
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

I chose precision because on line they came highly recommended. And when Rolando showed up he was early and incredibly polite. He was professional and was in and out within an hour. I will absolutely use them again.
Jonathan Coachman
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called to let me know they were coming. They showed up on time and ready to perform the service. Their truck was pretty dingy and dirty but their staff was first rate. The did the job in a very professional manner and the pricing was fair and honest. They noticed the door was fairly old and suggested a new door with all new hardware. That wasn't in the cards for me that day but there was no problem. They installed 2 new torsion springs...a job that is anything but DIY! Tested everything and fixed some other problems with loose or missing screws in the door. They were out of here in under an hour. Great company! Great service! They should wash the truck more often...not that I'm hung up on this but visually it's appearance does not connote the quality of this firm. Highly recommended!
Sandy Duffy
A Response from: Walt Arvin

Thanks for your review and business. I have spoken to the tech and he will be more diligent about washing his van.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Paul Haney immediately recognized what the problem was, and installed a new spring in less than 30 minutes. It was the day before a holiday weekend, and it was wonderful experience.
Stephanie Johnson
Service Provided:
Garage Door Repair
Review:

When you could not make the arrival window, I was called with an explanation. When on site, the repair job was done in a professional manner with several updates as to alternatives. Was pleased with overall experience and would both use and recommend you. Thanks for a great job
Joe Nappi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

It was easy to schedule an appointment online. Even though the technician Brian had truck problems, he still arrived within the time promised. He immediately diagnosed the problem and fixed it in very short order for the amount he quoted. I would definitely recommend Precision Door of Connecticut.
Susan Dodds
Service Provided:
Garage Door Repair
Review:

Excellent Service - Knowledgeable Tech who explained the process thoroughly. He went over all the options, provided input based on the situation and was diligent in his work. Great experience overall.
Alan Oeschger
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Paul came the same day I called. Was friendly and efficient.
David Maclary
Service Provided:
Garage Door Repair
Review:

After a few back and forths on the weekend Precision was able to get someone over to our house on Saturday to fix the coil that snapped and was not allowing us to open the garage at all. Paul was excellent!
Jon Reardon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our garage door opener broke and I called your company on thursday afternoon. The technician came to our home on Friday and repaired the problem. Service was efficient and very professional. Took time to explain the problem and answered all our questions. We would definitely use your company again. Thank you for the prompt service
Karen and john Gianatti
Service Provided:
Garage Door Opener Repair
Review:

Garage door was stuck at 8am and fixed by noon. I found your ad in the yellow pages and Paul Haney was the technician - I loved his enthusiasm - tomorrow is his birthday and he'll be 48 having been a professional for 32 years. I hope there are young people out there who will follow in these footsteps and enjoy their job, and give as great service as Paul did. You have my highest recommendation
Joan in Wallingford
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Very satisfied with visit today. Gary was such a nice guy, very down to earth, very knowledgable and informative. We will definitely use your company in the future for reapirs and new doors when needed.
Nancy Cannatelli
Service Provided:
Garage Door Repair
Review:

Don Holden was assigned to my door today. Professional mechanic. Called me ahead of time and showed up when he said he would. (That is rare these days.) Got the job done in a timely manner. you can tell this guy has been around overhead doors for a while just by watching his routine. Door runs like a Swiss watch. And he cleaned up after himself as well. Cost was a bit pricey, but I guess you get what you pay for. Would def. recommend this company to others.
Frank Mag
Service Provided:
Broken Garage Door Spring Repair
Review:

My appointment was scheduled for between 1 & 3 and Paul called me at 1:09 saying he'd be there in a few minutes. He was at our home by 1:15, was courteous, affable and a general pleasure to meet. He assessed the situation gave me the exact price before he started the work. He knew his business, had the door's springs replaced and new weather stripping along the bottom installed in less than an hour. I highly recommend Paul and Precision for your garage door needs!
Ted Belales
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Not a good experience. The quote was extremely high. Called to cancel order twice but technician still came to the house. When told we reconsidered and that we called twice to cancel he was not surprised. Then asked for payment of a $99 service call charge which we did not know about- were told it was on the robo call before you set appointment - that is garbage as no dollar amount is said- needless to say we are using someone else
Joe Ditunno
A Response from: Walt Arvin

We are very sorry that you feel that we didn't communicate the service fee to you. We did go back and listen to the call and the customer service representative did mention the service fee twice and you gave the impression that you understood it. We did also check our phone log and could only find the one call to set up the appointment.

Service Provided:
Garage Door Opener Install
Review:

Came right away - had everything with him to complete the job quickly and correctly. Tested everything before leaving. Would definitely use them again
Brad Tafel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

What can I say,courteous,professional and quick. Brian explained the entire process including cost and installation. Your internet coupon was especially helpful.. Art Taylor
Arthur Taylor
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul was my technician. Called on time, came on time, made great recommendations, came on a Saturday, and price was fair. Thank you.
Michael Callahan
Service Provided:
Garage Door Repair
Product:
Springs
Review:

In a few minutes your door technician found the issue with the door and shimmed it up. Thanks
Donald Grabowski
Service Provided:
Garage Door Repair
Review:

most excellent service. my repairman Paul was quick courteous and professional. I appreciate that you gave me a no-nonsense estimates and he save me a lot of money on repairing my garage doors. the entire experience was quick and painless.
Andrew
Service Provided:
Garage Door Repair
Review:

Installer did a good job, but appointment time was not met. The evening before I received a phone call to set up a date and time. It was scheduled for 9 am next morning, installer called before 8am that he is at the property already and the door is coming in in 15 min. I had to re-arrange my plans and be there much earlier than anticipated.
Bozena Waters
A Response from: Walt Arvin

I am sorry we didn't meet your expectations. We try very hard to provide time frames that the customer can work with. Sometimes traffic, weather, mechanical breakdowns, etc. prevent us from keeping/meeting the time frame. In this case the installer had a traffic free ride through Hartford -- not something that happens everyday. As a result he was a bit early. When we set up installation appointments we typically do give a time range that starts off at 8 am... perhaps the office people didn't state that the installer could be there as early as 8am.We are truly sorry for any inconvenience .

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very nice technician, called before coming. Serviced the door, thanks!
Pamela Grant
Service Provided:
Garage Door Repair
Review:

The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.
Donald Grabowski
Service Provided:
Garage Door Repair
Review:

Paul Haney is an asset to your staff. He is conscientious and cares about the customers he serves. Although your prices seem high for your work, you are a dependable company and have come out to my property when scheduled and have always kept me informed as to when the service person was on their way. And that is worth the extra cost. Your phone people are very professional, as well.
Bill Taglia
Service Provided:
Garage Door Opener Repair
Review:

RON GAVE US EXCELLENT SERVICE. HE CAME ON TIME AND WAS VERY EFFICIENT AS WELL AS KNOWLEDGABLE ABOUT THE PROBLEM WITH OUR DOOR. WE HAD NEW SPRINGS AND A NEW MOTOR INSTALLATION HE WAS VERY HELPFUL IN EXPAINLING HOW EVERYTHING WORKED AND ALL ABOUT OUR WARRENTY WE DIDN'T REALIZE HOW OLD OUR OLD INSTALLATION WAS I WOULD HIGHLY RECOMMEND HIM AND YOUR COMPANY
Marilyn Riccio
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Wow! Called late in the day on Monday, and got an apt for Wed. Paul Haney, the technician who arrived, early in fact, knew exactly what needed to be done to fix my problem. He also showed me that my springs needed to be replaced also. He went right to work, knew what needed to be done, and in just about an hour, my garage door was back in operation. I would recommend Precision Door Service to anyone. Great job!
Tony Marciniak
Service Provided:
Garage Door Opener Repair
Review:

Please believe all that you read from this review!! Brian arrived on time to assist me in picking out just what I wanted in my price range with no pressure to have me spend more. Don installed my door , arriving on time leaving no mess whatsoever and taking away my old door which was a huge bonus for me. I will be telling everyone I know about this wonderful service I experienced.
Joanne Suzio
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

"5 Star Service" Technician was knowledgeable, personable, and competent.
Jack Malz
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mr. Haney arrived at the beginning of the 2 hour time window, quickly diagnosed the problem and fixed it. The door now runs smoothly and quietly. Plus he gave me a maintenance tip to keep it that way.
David Hawkins
Service Provided:
Garage Door Opener Repair
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