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Chet S
Average: 4.90 stars
Chet S's Bio:
Chet has nearly 25 years experience in the garage door industry. He takes pride in being able to diagnose and fix any issue he comes across with his expertise. He enjoys spending his free time with his family, or getting ripped at the gym.
Manchester, CT
Manchester, CT
Chet was very helpful and did the work very quickly
- Corey Morgan
Portland, CT
The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
- Anthony Miele
Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?
Windham, CT
Chet was very professional and did a great job.
- Carolyn Lebeau
Manchester, CT
Chet was very knowledgeable and professional. Provided valuable information and was on time. Thank you!
- Kevin Moriarty
Glastonbury, CT
I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!
- Janice Smith
Farmington, CT
Chet was excellent. Fixed our door and provided nice info on considerations for the future. Thank you!
- Sean Rourke
Mansfield, CT
The technician was knowledgeable and informative. While I did not purchase a product, I would consider doing so in the future.
- Amy
Manchester, CT
Service was excellent. Chet did a great job. Am extremely pleased with results.
- Lou Georgian
Milford, CT
On time, professional, and courteous. Fully explained work and operation of new unit. Cher was very good at what he did.
- Jim Page
Bolton, CT
Over the weekend, one of the springs on my garage door snapped. I called this morning at 10:25. They scheduled me between11am and 1pm. I then received a text indicating Chet would be the serviceman. Ten minutes later, Chet called to say he'd be here by 11am, and he was. He thoroughly went over all my options, then quickly completed all the work.
- T Gent
West Haven, CT
Excellent. On time. Quick and knowledgeable.
- Rich Raucci
Southington, CT
Chet was very good Explained all my options. Fast Polite. Very good
- Chris Howard
Coventry, CT
Excellent service, great communication and very friendly. Highly recommended!
- John Tiberio
Waterbury, CT
Chet was on time, very polite and knowledgeable, explained what needed to be done, he was efficient, I would recommend Precision as well as Chet to anyone
- Tom Smith
New Britain, CT
5 stars out of 5! Great service. Arrived in the window of time they gave. Technician had a lot of experience and stayed a few extra to make sure the job was done right, and got job done quickly. Very highly recommended
- Tom Mione
Manchester, CT
Great service. I would definitely recommend.
- Joan Jorczek
Glastonbury, CT
Chetry did a great job helping us solve our garage door problems quickly and inexpensively. Service was prompt and solved the problem on no time. We endorse the work of Precision garage door repair.
- Kathy Molloy
Ellington, CT
The technician Chet Shrader was able to explain the mechanics involved in detail, provide options and explain pros and cons. He displayed high professionalism and was able to provide excellent explanation and service while he was taking each step of the equipment.
- Jogesh Palenkara
Service Provided:
Product:
Technicians: Chet S
Plainville, CT
Chet was timely, professional, and quick to assess the problem and repair my door.
- Pat Adams
Glastonbury, CT
Quick response, which was great! Way too expensive to fix a spring...
- Beecher
Westbrook, CT
Excellent service great job
- Sherrie Becker
Guilford, CT
I contacted Precision based upon their excellent website presentation and business info. I decided to proactively replace the rusted springs on my three 18 yr old garage doors in advance of springs breaking. Chet arrived as scheduled, with a friendly disposition, and provided an excellent no-hassle inspection of each door. Based upon his recommendation and Precision’s bundled package price, I chose to also upgrade the lift cables, cable spool bearings, and track rollers in addition to spring replacement as the doors are in good condition. Chet worked calmly and professionally to complete all doors in about two hours. He adjusted all doors to roll smoothly and more quiet, including one door that always moved slightly askew to now run true. Chet provided a full explanation upon completion, including an evaluation of my door openers. I would highly recommend Precision and their technician staff (Chet) to anyone.
- J Purse (Guilford)
East Haven, CT
We moved inti a new house with a broken garage door...since the cold weather set in we needed it fixed right away. We called Precision Door and they were professional communicated very well and sent us Chet who was on time...extremely knowledgeable and super professional and got the work done in a couple of hours. Im very satisfied with the service I recieved. I highly recommend Precision Door
- Catherine LaForza
Hamden, CT
Prompt, competent service but overpriced
- Deborah Argito
Glastonbury, CT
Great service. Punctual and knowledgeable. Did not try to over sell services. If I was the owner of this company I’d be happy to have Chet working for me and representing me and my business. I would use them again and happily recommend them.
- Rich Giondomenico
Seymour, CT
Service person called when he was on the way. Arrived in the time window specified. Reviewed my setup and offered suggestions and tips. New Liftmaster opener installed and tested. He explained details of the new equipment. Area was cleaned up and returned to as before. Very happy with service, installer, and equipment.
- George Jalowiec
Hamden, CT
Chet was great! Very informative and helpful. Would highly recommend.
- Quentin Kaczmarek
Rocky Hill, CT
Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.
- Lois Luddy
Avon, CT
They came the day we called them because our door opener was failing. Chet was the service guy and he was terrific. Explained all the issues and their solutions very thoroughly and understandably. Did a great job in a relatively short period of time. He was a model of what all service people should be. We can very highly recommend Precision Overhead Door Service for any door needs. Definitely 5 star service.
- E J
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
He was excellent. Very professional and kind
- Vicki Hoover