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Chet S

https://precisiongaragedoorsct.comChet S
Technicians
Reviews: 365
Average: 4.90 stars
Chet S has received 365 reviews, averaging 4.90 Stars:
1 2 3 4 5

Chet S's Bio:

Chet has nearly 25 years experience in the garage door industry. He takes pride in being able to diagnose and fix any issue he comes across with his expertise. He enjoys spending his free time with his family, or getting ripped at the gym.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was over to replace an opener, springs, rollers. He thoroughly explained every item used, why they were used and why my old opener failed. When Chet was done he showed me everything he did. He disengaged the opener from the door so I could lift the door, illustrating that the old springs were incorrect for the weight of the door. Fine job, Chet!!

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service from Precision Overhead Gararage Door Service. Chet Schrader was great! He called 30 minutes before arrival, arrived exactly on time, was very informative, had all the parts in his van, and completed the job in two hours as he stated. Precision kept me informed from my initial call through the billing. Very professional and organized! A little pricy but worth it.

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Chet S Service Provided:
Garage Door Opener Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door needed repair. Arrived during time frame provided. Gave us options to repair, replace etc. We had door repaired and serviced. Was efficient And had door repaired quickly. Not convinced it also needed to be serviced, seems like that should have been part of the repair and not additional cost.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've been using precision overhead door for about 15 years for multiple purposes. They have always been professional, on time, great workmanship and customer service. Thanks for your help today Chet.

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Chet S Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used Precision at our other home several times...Chet was very professional, explained thoroughly everything he was going to do...great company

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

your company is fantastic...the installer was polite and very professional he did a great job and because of him we plan to have your company service our garage door every year...

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was professional and knew his line of work. He mentioned to me all the things I already knew were issues with my garage door before installing the garage door opener. His installation was done professional. I am very pleased with his work and my new garage door opener.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the prompt, professional and courteous service. My garage door now operates smoothly and quietly.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has been great to work with. The technician arrived ahead of schedule and repaired my door very quickly. He thoroughly went over my options and we decided to order a new door. He was very knowledgeable and able to answer all of my questions. I'm looking forward to getting my new door installed!

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Chet S Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech inspected our current setup and explained what hardware is needed and provided various options available to us so that we make an informed decision about what to purchase. Thank you much -Marcus Evans

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Chet S Service Provided:
Garage Door Opener Install

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for service excellent

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleasant service man replaced broken springs on our garage door. He also provided a second door remote. He called shortly before he arrived, explained what needed to be done and gave us a reasonable price. We would use your company again should the need arise. Thank you

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Chet S Service Provided:
Garage Door Opener Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was both pleasant and efficient.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the service I received from Precision. I don't have much need for garage door service and sort of chose you from the host of companies on the internet which service my area. Your technician Chet is extremely professional and has plenty of product knowledge so I would give him five stars as well. He explained my problem to me and I was so impressed with his professionalism that I had both of my garage doors upgraded which they both more than needed. I shall call you again as the need arises and would suggest that others use your services as well.

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for an estimate to replace 2 garage doors. The technician was very courteous and knowledgeable. He was prompt and kept the scheduled appointment.

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Chet S Service Provided:
Install Garage Doors

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased. Technician very cordial and knowledgeable.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was excellent. Very professional and kind

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was very helpful and did the work very quickly

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Chet S Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet

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A Response from: Walt Arvin

Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?

Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was very professional and did a great job.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was very knowledgeable and professional. Provided valuable information and was on time. Thank you!

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!

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Chet S Service Provided:
Garage Door Opener Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chet was excellent. Fixed our door and provided nice info on considerations for the future. Thank you!

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was knowledgeable and informative. While I did not purchase a product, I would consider doing so in the future.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent. Chet did a great job. Am extremely pleased with results.

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Chet S Service Provided:
Install Garage Doors

Technicians: Chet S
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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720